When an SMB buyer asks an AI assistant which open source CRM to deploy, a shortlist comes back. We asked 44 different phrasings of that question across 2 engines, 88 answers in total, and counted every product named. This is the result. Nobody paid to be on it, and no vendor list was written in advance — the 29 vendors below are simply everyone the engines named.
Free to read, raw data included.
The board is re-measured every month. For $9.99 a month you get one email when your own row moves — your rank and answer count, who took the mentions you were absent from, and which of the 44 questions started or stopped naming you. Leave your address and I reply by hand with what your row reads today. What is in it, and the $199 one-off report →
“Answers” is how many of the 88 answers named that product.
Share is the same number as a percentage. The two right-hand columns split it by engine.
Every row has its own link — the # beside a vendor name gives you
something like connexion.me/c/oscrm/#espocrm.
Click a vendor's name to see which of the 44 questions named them, and
click one of those to read the answer it was counted from, word for word.
| # | Vendor | Answers | Share | Gemini | Perplexity | |
|---|---|---|---|---|---|---|
| 1 | EspoCRM# | 82 | 93.2% | 43 | 39 | |
| 2 | SuiteCRM# | 81 | 92.0% | 41 | 40 | |
| 3 | Odoo (Community Edition)# | 43 | 48.9% | 27 | 16 | |
| 4 | Twenty# | 41 | 46.6% | 11 | 30 | |
| 5 | SugarCRM# | 16 | 18.2% | 16 | 0 | |
| 6 | Vtiger# | 16 | 18.2% | 8 | 8 | |
| 7 | ERPNext# | 11 | 12.5% | 8 | 3 | |
| 8 | Krayin# | 9 | 10.2% | 1 | 8 | |
| 9 | Dolibarr# | 4 | 4.5% | 1 | 3 | |
| 10 | YetiForce# | 4 | 4.5% | 0 | 4 | |
| 11 | CiviCRM# | 3 | 3.4% | 2 | 1 | |
| 12 | OroCRM# | 3 | 3.4% | 0 | 3 | |
| 13 | Frappe CRM# | 2 | 2.3% | 0 | 2 | |
| 14 | Bitrix24 On-Premise# | 1 | 1.1% | 0 | 1 | |
| 15 | BottleCRM# | 1 | 1.1% | 0 | 1 | |
| 16 | CRMX# | 1 | 1.1% | 0 | 1 | |
| 17 | Crust CRM/Corteza CRM# | 1 | 1.1% | 0 | 1 | |
| 18 | Django CRM# | 1 | 1.1% | 0 | 1 | |
| 19 | Erxes# | 1 | 1.1% | 0 | 1 | |
| 20 | Fat Free CRM# | 1 | 1.1% | 1 | 0 | |
| 21 | Grow CRM# | 1 | 1.1% | 0 | 1 | |
| 22 | Horilla CRM# | 1 | 1.1% | 0 | 1 | |
| 23 | InsulaCRM# | 1 | 1.1% | 0 | 1 | |
| 24 | LeadHub# | 1 | 1.1% | 0 | 1 | |
| 25 | openCRX# | 1 | 1.1% | 0 | 1 | |
| 26 | OpenEMR# | 1 | 1.1% | 0 | 1 | |
| 27 | PHP CRM# | 1 | 1.1% | 0 | 1 | |
| 28 | Relaticle# | 1 | 1.1% | 0 | 1 | |
| 29 | X2CRM# | 1 | 1.1% | 0 | 1 |
Everything above is free and stays free — the leaderboard, the method, all 88 raw answers and the machine-readable ranking, published in full at the bottom of this page. No vendor paid to be listed, no vendor can pay to move, and nothing here goes behind a login later.
What is for sale is one vendor's row, watched: $9.99 a month to be told when your rank moves, who took your mentions, and which phrasings started or stopped naming you — the board is re-run monthly and you get what changed. A one-off $199 deep report on a single row is the other option. What is in each →
Every claim on this page is reproducible from the files linked at the bottom.
Gemini (gemini-flash-latest), Perplexity (sonar). Each was called through its public API with a near-empty system prompt —
“answer the user's question directly and concisely” — and nothing else. The engines were
not asked to produce a list, rank anything, or name vendors. Steering them toward a list
would have manufactured the thing being measured.
44 distinct phrasings of one purchase decision, written before any measurement was run. No vendor name appears in any of them.
Each of the 88 answers was read back and every named product extracted. The vendor list is discovered: a product appears here if and only if an engine named it. Counted are open source and self-hostable customer relationship management (CRM) tools, and broader open source suites whose CRM module was named. Excluded, even when named: proprietary SaaS-only CRMs with no self-hosted edition, standalone marketing automation tools, help desk ticketing systems, ERP platforms with no CRM module named, content management systems, generic low-code backend/database tools with no pre-built CRM logic, project management tools, personal contact managers, and companies named only as an example user.
Spelling variants of one product are folded together — “SuiteCRM”, “Suite CRM” and “suitecrm.com” are one row, and a trailing “by company” is dropped. An edition name is folded into its product when the plain name is at least three times as common, so “EspoCRM Community Edition” counts as EspoCRM and “vTiger CRM Open Source” counts as vTiger. No pair was merged by hand in this category: every fold above is the rule applied mechanically, with no human judgement about who is who.
A product is counted once per answer, however many times that answer mentions it.
A leaderboard whose top ten reshuffles between runs would not be worth publishing, so this check was run before the page was, and the page ships only because it passed.
This measures what two answer engines said on 6 Aug 2026, in response to these questions, through their APIs. It is not a quality ranking, not a review, and not advice on which open source self-hosted CRM to choose. A product can be excellent and rank low here — that gap is the point.
All 88 answers, verbatim, one JSON object per line: run A · run B. The per-answer extracted product names: run A · run B. Machine-readable ranking: ranking.json.
The answer a vendor panel shows you is read straight out of the run A file linked above — the page fetches the one line it needs and displays it unaltered, so what you read there and what you get by downloading the file are the same bytes.