Which field service platforms do AI answer engines actually recommend?

When an SMB buyer asks an AI assistant which field service software to buy, a shortlist comes back. We asked 44 different phrasings of that question across 2 engines, 88 answers in total, and counted every product named. This is the result. Nobody paid to be on it, and no vendor list was written in advance — the 98 vendors below are simply everyone the engines named.

Run 3 August 2026 Questions 44 Answers 88 Vendors named 98 Top-10 repeatability 10/10

Free to read, raw data included. What is for sale — $9.99/mo monitoring for a single vendor.

The leaderboard

“Answers” is how many of the 88 answers named that product. Share is the same number as a percentage. The two right-hand columns split it by engine. Every row has its own link — the # beside a vendor name gives you something like connexion.me/c/fsm/#jobber.

#VendorAnswers ShareChatGPTPerplexity
1Jobber#7585.2%3936
2Housecall Pro#6776.1%3829
3ServiceTitan#4551.1%3114
4Workiz#2831.8%199
5Service Fusion#2427.3%186
6FieldPulse#2225.0%1012
7ServiceM8#2022.7%128
8FieldEdge#1820.5%144
9Kickserv#1820.5%108
10Connecteam#1719.3%314
11QuoteIQ#1112.5%011
12Salesforce Field Service#910.2%54
13simPRO#89.1%44
14Tradify#78.0%70
15MaintainX#55.7%32
16ServiceTrade#55.7%32
17Yardbook#55.7%23
18Business Genie#44.5%04
19JobNimbus#44.5%22
20ServiceMax#44.5%13
21Zoho FSM#44.5%31
22BuildOps#33.4%21
23Fieldpoint#33.4%03
24Fiix#33.4%21
25Joist#33.4%30
26Limble#33.4%21
27UpKeep#33.4%21
28AccuLynx#22.3%11
29Aspire Crew Control#22.3%02
30Field Ascend#22.3%02
31Field Promax#22.3%02
32FieldCamp#22.3%02
33FieldRoutes#22.3%11
34GorillaDesk#22.3%11
35IFS#22.3%11
36Joblogic#22.3%20
37mHelpDesk#22.3%20
38Microsoft Dynamics 365 Field Service#22.3%11
39Odoo Field Service#22.3%11
40PestPac#22.3%11
41Roofr#22.3%11
42Skedulo#22.3%11
43Skimmer#22.3%11
44Workyard#22.3%02
45Zuper#22.3%20
46Arrivy#11.1%01
47Asolvi#11.1%01
48Aspire#11.1%10
49BigChange#11.1%10
50BlueFolder#11.1%01
51CleanTelligent#11.1%10
52ClockShark#11.1%10
53Commusoft#11.1%10
54Contractor Foreman#11.1%10
55CrewOS#11.1%01
56Deelo#11.1%01
57Dusk FSM#11.1%01
58Dusk FSM Launch#11.1%01
59Dynamics 365 Field Service#11.1%10
60Enerflo#11.1%10
61Explorer Software#11.1%01
62Field Complete#11.1%10
63Fieldaware#11.1%01
64Fieldtics#11.1%01
65Fieldy#11.1%01
66FMX#11.1%10
67GoCanvas#11.1%10
68Hippo CMMS#11.1%10
69IFS Cloud Field Service Management#11.1%01
70IFS/ServiceMax#11.1%10
71Infraspeak#11.1%01
72Inspect Point#11.1%10
73Intuit Field Service Management#11.1%01
74Janitorial Manager#11.1%10
75Jonas#11.1%10
76LMN#11.1%10
77Loc8#11.1%10
78Maintenance Connection#11.1%01
79Payaca#11.1%01
80Pool Office Manager#11.1%10
81PoolBrain#11.1%01
82SAP Field Service Management#11.1%01
83Scoop Solar#11.1%10
84Septic Management Solutions#11.1%01
85Service Autopilot#11.1%10
86ServiceChannel#11.1%01
87ServiceCore#11.1%10
88ServiceNow Field Service Management#11.1%10
89Shifton#11.1%01
90Shifton Service#11.1%01
91Smart Service#11.1%10
92Swept#11.1%10
93Synchroteam#11.1%10
94Uptick#11.1%01
95WennSoft#11.1%10
96Workever#11.1%01
97ZenMaid#11.1%01
98Zentive#11.1%01

What is free, and what is for sale

Everything above is free and stays free — the leaderboard, the method, all 88 raw answers and the machine-readable ranking, published in full at the bottom of this page. No vendor paid to be listed, no vendor can pay to move, and nothing here goes behind a login later.

What is for sale is one vendor's row, watched: $9.99 a month to be told when your rank moves, who took your mentions, and which phrasings started or stopped naming you — the board is re-run monthly and you get what changed. A one-off $199 deep report on a single row is the other option. What is in each →

Method

Every claim on this page is reproducible from the files linked at the bottom.

The engines

ChatGPT (gpt-5.5), Perplexity (sonar). Each was called through its public API with a near-empty system prompt — “answer the user's question directly and concisely” — and nothing else. The engines were not asked to produce a list, rank anything, or name vendors. Steering them toward a list would have manufactured the thing being measured.

The questions

44 distinct phrasings of one purchase decision, written before any measurement was run. No vendor name appears in any of them.

  1. What is the best field service management software for a small business?
  2. Best software for a plumbing company to schedule jobs and invoice customers
  3. We're an HVAC company with 12 technicians and we still dispatch on a whiteboard. What software should we buy?
  4. Recommend field service software for a residential electrical contractor.
  5. affordable field service management software for small contractors
  6. What software do small home services businesses use to manage jobs?
  7. Best job scheduling and dispatch software for a 20-person service company
  8. Cheapest field service software that isn't terrible
  9. Field service management software for a one-person handyman business
  10. What's a good FSM platform for a mid-market service contractor?
  11. Which field service software is easiest to set up for a small company?
  12. Best software for a lawn care and landscaping company to manage crews and billing
  13. We need field service software with a free plan or a cheap starter tier. What are the options?
  14. Top field service management software 2026
  15. What software should a pest control company use for routes, jobs and invoicing?
  16. Best field service app for technicians working offline in the field
  17. Field service management software with good quoting and estimates for small contractors
  18. What is the best field service software under $200 a month?
  19. Recommend service business software for a 50-person commercial cleaning company.
  20. Best software for a small roofing contractor to run estimates and jobs
  21. Which field service platforms give small contractors the best mobile app?
  22. We're outgrowing spreadsheets and paper work orders for our service calls. What should we move to?
  23. Best field service software for a garage door and appliance repair business
  24. field service management software for a small pool service company
  25. What field service software integrates with QuickBooks for a small contractor?
  26. Simple job management software for a service business owner who works in the field too
  27. Which field service software is best for recurring maintenance contracts?
  28. Best software for a small septic and drain company to schedule and bill
  29. What work order management software works well for a small facilities maintenance team?
  30. Field service software with good reporting for a growing service company
  31. Best field service management software for a solar installation company
  32. What's the easiest field service software for non-technical technicians to learn?
  33. Recommend software that handles dispatch, invoicing and payments for a home services business.
  34. Which field service platforms have the best pricing for companies under 50 employees?
  35. best field service software small company
  36. What software do 10-person service companies use to track jobs and technicians?
  37. I run a 100-person mechanical contracting firm. What field service software fits us?
  38. Best software for scheduling technicians and tracking their time in the field
  39. What field service software should I choose if we only run a few jobs a day?
  40. Modern alternatives to legacy field service management software for small contractors
  41. Best field service software for a fire and security systems installer
  42. What field service management software has the best customer communication features?
  43. Which field service software is best value for money for a small contractor?
  44. Best all-in-one software to run a small home services business end to end

How the vendor list was built

Each of the 88 answers was read back and every named product extracted. The vendor list is discovered: a product appears here if and only if an engine named it. Counted are field service management platforms, job scheduling and dispatch tools, work-order and service-business management systems, and broader suites whose field service module was named. Excluded, even when named: accounting and bookkeeping packages, payroll tools, payment processors, generic sales CRMs, lead-generation marketplaces that sell job leads, GPS fleet tracking and telematics with no work orders, route-optimisation-only tools, construction takeoff and estimating-only tools, generic project management tools, appointment-booking widgets, and companies named only as an example contractor.

Spelling variants of one product are folded together — “ServiceTitan”, “Service Titan” and “ServiceTitan FSM” are one row, and a trailing “by company” is dropped. An edition name is folded into its product when the plain name is at least three times as common, so “Jobber Grow” counts as Jobber and “Housecall Pro Max” counts as Housecall Pro. No pair was merged by hand in this category: every fold above is the rule applied mechanically, with no human judgement about who is who.

A product is counted once per answer, however many times that answer mentions it.

Is this stable, or is it noise?

The entire run was repeated a second time, same 44 questions, same engines, independent calls. The top ten came back 10/10 identical. What moved: by position, Service Fusion was 5 in run A and 9 in run B; FieldPulse was 6 in run A and 5 in run B; ServiceM8 was 7 in run A and 6 in run B; Kickserv was 9 in run A and 7 in run B. Run B named 97 vendors over 88 answers against run A's 98. The tail moves; the head does not.

A leaderboard whose top ten reshuffles between runs would not be worth publishing, so this check was run before the page was, and the page ships only because it passed.

What this is not

This measures what two answer engines said on 3 August 2026, in response to these questions, through their APIs. It is not a quality ranking, not a review, and not advice on which field service platform to buy. A product can be excellent and rank low here — that gap is the point.

The raw data

All 88 answers, verbatim, one JSON object per line: run A · run B. The per-answer extracted product names: run A · run B. Machine-readable ranking: ranking.json.