What is the best survey software for a 50-person company?

For a 50-person company, the best all-around survey software is **Typeform**. Its conversational design leads to significantly higher completion rates, and it handles both internal (employee) and external (customer) surveys well with easy Slack and CRM integrations.

Depending on your specific focus, here are the best tailored options:

*   **Best Overall:** **Typeform** – Excellent user experience, high response rates, and clean integrations.
*   **Best for Data & Analytics:** **SurveyMonkey** – Industry standard with robust built-in analysis tools, logic branching, and templates.
*   **Best Budget-Friendly:** **Tally.so** – A simple, Notion-like interface offering almost all features for free (paid plan is only $29/month).
*   **Best for Employee Engagement:** **Officevibe** – Designed specifically for team feedback, automated pulse surveys, and manager 1-on-1s.


Best online survey tool for small business

The best online survey tool for a small business depends on your specific goal:

* **Overall Best (Engagement & Design): [Typeform](https://www.typeform.com/)**
  Best for customer feedback and high response rates. Its stylish, one-question-at-a-time interface looks modern and provides a great user experience on mobile. *(Free plan available; paid starts at $25/mo)*

* **Best 100% Free Option: [Google Forms](https://www.google.com/forms/about/)**
  Best for tight budgets. It offers unlimited surveys, questions, and responses for free, automatically syncing data into Google Sheets.

* **Best for Data & Analytics: [SurveyMonkey](https://www.surveymonkey.com/)**
  Best for detailed market research. It offers the most robust templates, question types, and reporting features, making it the industry standard. *(Free basic plan; paid starts at $25/mo)*

* **Best for Payments & Lead Capture: [Jotform](https://www.jotform.com/)**
  Best if you need to collect payments, e-signatures, or complex logic workflows alongside your survey questions. *(Free plan available; paid starts at $34/mo)*

**Recommendation:** Start with **Typeform** if brand perception and response rates matter most, or **Google Forms** if you want a completely free solution.


We're a 30 person startup and want to collect customer feedback after purchases. What survey tool should we buy?

The best tool depends on whether you sell online via **E-commerce** or **SaaS/Services**:

### 1. Best for E-Commerce (Shopify / BigCommerce)
* **Fairing** (or **Kno Commerce**): Built specifically for post-purchase checkout screens. They capture instant feedback (e.g., "How did you hear about us?" or product expectations) right on the confirmation page before the customer leaves.
  * **Price:** Starts around $19–$49/month.

### 2. Best for SaaS, Web Apps, or Digital Products
* **Survicate**: Excellent for triggering in-app or on-site popups immediately after a purchase or upgrade. It seamlessly integrates with CRMs (HubSpot, Salesforce) and email tools.
  * **Price:** Free tier available; paid plans start around $89/month.

### 3. Best for Email-Based Surveys & High Design Needs
* **Typeform**: Ideal if you plan to send a post-purchase feedback email a few days after delivery. It offers the best user experience and highest completion rates for longer or prettier surveys.
  * **Price:** Starts around $25/month.

---

### **Summary Recommendation:**
* Buy **Fairing** if you run a Shopify/E-commerce store.
* Buy **Survicate** if you run a SaaS platform or want automated, trigger-based feedback.


Recommend survey software for a company with under 100 employees.

Here are the top survey software recommendations for a company under 100 employees, depending on your primary need:

### 1. Best Overall & Easiest Design: **Typeform**
* **Why:** Known for its conversational, one-question-at-a-time format, which yields higher completion rates. Great for both internal employee feedback and customer surveys.
* **Best for:** Companies wanting modern, high-engagement surveys without a steep learning curve.
* **Pricing:** Free tier available; paid plans start around $25/month.

### 2. Best for Deep Data & Templates: **SurveyMonkey**
* **Why:** The industry standard. It offers robust analytics, extensive pre-built template libraries (HR, customer satisfaction, market research), and strong logic/branching features.
* **Best for:** Companies that need detailed reporting and advanced question types.
* **Pricing:** Free tier available; team plans start around $25/user/month.

### 3. Best Free / Existing Tech Stack: **Google Forms** or **Microsoft Forms**
* **Why:** Completely free (or included in your Google Workspace / Microsoft 365 subscription). Simple to set up, no response limits, and automatically exports data to Sheets/Excel.
* **Best for:** Quick internal polls, simple feedback, and strict budget constraints.
* **Pricing:** Free.

### 4. Best Specifically for Employee Feedback: **Culture Amp** or **Officevibe**
* **Why:** Built specifically for internal HR, pulse surveys, and employee engagement rather than general customer feedback. Integrates directly into Slack/Teams.
* **Best for:** HR teams focused strictly on company culture, retention, and performance reviews.
* **Pricing:** Usually requires a per-employee/year quote.

### **Summary Recommendation:**
* Go with **Google/Microsoft Forms** if you want zero additional cost.
* Go with **Typeform** if user experience and high completion rates are your priority.
* Go with **SurveyMonkey** if you need complex survey logic and advanced data analysis.


Here are the best affordable survey tools for SMBs, ranked by value:

1. **Tally.so (Best Overall Value)**
   * **Pricing:** **Free** for unlimited surveys and unlimited responses. Paid plan is $29/month for advanced team features.
   * **Why it’s great:** Modern, Notion-style interface with conditional logic, payment collection, and file uploads included in the free tier.

2. **Google Forms (Best 100% Free Option)**
   * **Pricing:** **Free** with any Google account.
   * **Why it’s great:** Zero response or question limits, basic data analysis, and seamless integration with Google Sheets. Ideal for simple surveys.

3. **Fillout (Best for Integrations)**
   * **Pricing:** **Free** up to 1,000 responses/month. Paid plans start at $15/month.
   * **Why it’s great:** Excellent for advanced logic and connecting directly to databases/CRMs like Airtable, Notion, Salesforce, and HubSpot.

4. **Zoho Survey (Best Budget Business Tool)**
   * **Pricing:** Limited free tier. Paid plans start at **~$12/month**.
   * **Why it’s great:** Offers standard corporate survey features (multilingual support, custom branding, offline responses) at a fraction of SurveyMonkey's price.

**Recommendation:** Start with **Tally.so** for professional-looking forms with no response limits, or **Google Forms** if you just need quick, basic data collection.


What survey software do small companies actually use?

Small companies typically choose survey software based on budget, design needs, and their existing tech stack. The most commonly used tools are:

* **Google Forms:** The top choice for zero-budget or simple needs (internal feedback, basic customer polls, event RSVPs). It is 100% free and easy to use.
* **Typeform:** Popular with modern, design-focused, and direct-to-consumer businesses. Its interactive, "one-question-at-a-time" format offers a strong user experience and higher completion rates.
* **SurveyMonkey:** The industry standard for standard market research, customer satisfaction (NPS), and employee feedback, offering robust templates and analytics.
* **Microsoft Forms:** The default choice for small businesses already paying for Microsoft 365, as it integrates natively with Teams and Excel at no extra cost.
* **Jotform:** Preferred when surveys require advanced logic, payment collection, or integration into automated business workflows.


Best online questionnaire software for market research

The best online questionnaire software for market research depends on your budget and research complexity. Here are the top tools based on specific needs:

1. **Qualtrics CoreXM** – **Best for Enterprise & Advanced Research**
   * *Why:* The industry gold standard. Offers advanced statistical analysis, conjoint analysis, cross-tabulation, and direct access to global respondent panels.
2. **SurveyMonkey** – **Best Overall & Most Versatile**
   * *Why:* Highly user-friendly with powerful logic features. Its built-in panel service (*SurveyMonkey Audience*) allows you to easily buy targeted respondents.
3. **QuestionPro** – **Best Qualtrics Alternative (High Value)**
   * *Why:* Provides advanced market research tools (heatmaps, sentiment analysis, maxdiff scaling) at a significantly lower price point than Qualtrics.
4. **Typeform** – **Best for B2C & High Completion Rates**
   * *Why:* Uses a visual, one-question-at-a-time format that yields higher completion rates on mobile devices, making it ideal for consumer feedback.
5. **Alchemer** (formerly SurveyGizmo) – **Best for Custom Logic & Integrations**
   * *Why:* Highly flexible and customizable, bridging the gap between basic survey tools and enterprise platforms.

**Quick Recommendation:**
* Use **SurveyMonkey** for fast, reliable, and standard market research with easy panel buying.
* Use **Qualtrics** for deep statistical analysis and large-scale enterprise projects.


What is the best enterprise survey platform for customer experience research?

**Qualtrics CustomerXM** is widely considered the best overall enterprise survey platform for customer experience (CX) research. It leads the market in advanced statistical analytics (Predict iQ, Text iQ), AI-driven insights, scalability, and deep tech stack integrations.

**Medallia** is the primary alternative, particularly favored by large enterprises that prioritize real-time frontline operations, high-volume feedback, and automated "close-the-loop" customer service workflows.


We need to run employee engagement surveys twice a year for 200 staff. What software should we get?

For a 200-person team running surveys twice a year, the best software depends on your budget and desired depth of analytics:

### 1. Best Overall: **Culture Amp**
* **Why:** The industry standard for employee engagement. It offers research-backed survey templates, robust anonymity protections, and benchmarks your results against similar-sized companies.
* **Best for:** Deep analytics and actionable HR insights.

### 2. Best for Engagement + HR Growth: **Lattice**
* **Why:** Excellent engagement survey tools that can easily integrate with performance reviews, 1-on-1s, and goal tracking if you decide to expand your HR processes later.
* **Best for:** Companies wanting an all-in-one people management platform.

### 3. Best Budget/Simple Option: **SurveyMonkey (Advantage or Team Plan)**
* **Why:** Very cost-effective for low-frequency use (2x/year). It includes built-in HR templates (like eNPS) and basic analytics without requiring an expensive, recurring HR tech subscription.
* **Best for:** Straightforward surveys on a limited budget.

---

### Recommendation:
* Choose **Culture Amp** if you want automated analysis and industry benchmarks.
* Choose **SurveyMonkey** if you simply need a clean, low-cost way to collect anonymous feedback twice a year.


best form builder with skip logic and branch conditioning

Here are the best form builders with advanced skip logic and branch conditioning, categorized by best use case:

### 1. **Typeform** (Best Overall User Experience)
* **Why it’s great:** Uses a visual "Logic Map" that makes creating complex, conversational branches easy to build and visualize.
* **Logic Features:** Jump to specific questions, display personalized recall information, and score answers conditionally.
* **Best for:** High-converting lead gen, feedback forms, and interactive surveys.

### 2. **Jotform** (Best for Complex Logic & Flexibility)
* **Why it’s great:** Extremely granular logic engine with dozens of triggers and actions.
* **Logic Features:** Show/hide fields, skip pages, hide page sections, make fields required conditionally, and perform dynamic calculations based on user input.
* **Best for:** Application forms, registration, payments, and complex multi-page questionnaires.

### 3. **Fillout** (Best Modern Form Builder & Integrations)
* **Why it’s great:** A powerful, modern builder built specifically to connect with databases like Airtable, Notion, and HubSpot.
* **Logic Features:** Advanced multi-condition branching, dynamic page visibility, and field pre-filling based on conditional lookups.
* **Best for:** Database-driven forms, internal tools, and SaaS workflows.

### 4. **SurveyMonkey** (Best for Academic & Enterprise Surveys)
* **Why it’s great:** Industry standard for deep data analysis with robust survey-specific logic.
* **Logic Features:** Question skip logic, page branching, block randomization, and quota-based branching.
* **Best for:** In-depth market research, customer satisfaction (CSAT), and academic studies.

---

### **Quick Recommendation:**
* Choose **Typeform** if you want the best visual interface and highest completion rates.
* Choose **Jotform** if you need complex, multi-layered "if/then" rules on a budget.
* Choose **Fillout** if you use Airtable, Notion, or need logic connected to existing database records.


Which survey platform offers HIPAA compliance for healthcare patient feedback?

Several major survey platforms offer HIPAA compliance (typically requiring a Business Associate Agreement, or BAA, on their higher-tier or enterprise plans).

Top options include:

*   **Qualtrics** (Enterprise/Healthcare plans)
*   **SurveyMonkey** (Enterprise plan)
*   **Jotform** (Gold and Enterprise plans)
*   **Formstack** (HIPAA-compliant plans)
*   **Typeform** (Enterprise plan)
*   **REDCap** (Specifically built for healthcare and academic research)
*   **FeedTrail** (Specialized for healthcare patient experience)


What survey software is best for non-profits on a budget?

The best survey software options for non-profits on a budget depend on your specific needs:

### 1. **KoBoToolbox** *(Best Overall for Non-Profits)*
* **Cost:** 100% Free for non-profits and humanitarian organizations.
* **Why it’s great:** Created specifically for NGOs, it offers unlimited surveys and responses, advanced logic, data analysis, and offline mobile data collection.

### 2. **Google Forms** *(Best Simple & Completely Free Option)*
* **Cost:** 100% Free.
* **Why it’s great:** No limits on surveys, questions, or responses. It integrates seamlessly with Google Workspace/Sheets and is easy for anyone to use, though design customization is basic.

### 3. **Jotform** *(Best for Complex Surveys & Payment Collection)*
* **Cost:** Generous free plan; **50% discount** for non-profits on paid plans.
* **Why it’s great:** Highly customizable, supports conditional logic, offline submission, and easily collects donations or registrations.

### 4. **SurveyMonkey** *(Best for Recognized Branding)*
* **Cost:** Free basic plan (very limited); **50%+ discount** available for non-profits via TechSoup or direct application.
* **Why it’s great:** Trusted name with strong built-in analytics, though the free version restricts the number of viewable responses.

**Summary Recommendation:**
* Use **Google Forms** for quick, simple internal or external feedback.
* Use **KoBoToolbox** if you need advanced survey logic and high response volumes at zero cost.
* Use **Jotform** if you need beautiful design, file uploads, or donation integrations.


We're an e-commerce brand looking for post-purchase survey tools. What should we buy?

Here are the top post-purchase survey tools for e-commerce, depending on your brand’s size and budget:

### 1. **Fairing** (formerly Enquire Labs) – *Best Overall for Scaling Brands*
* **Best for:** Attribution ("How did you hear about us?") and deep customer insights.
* **Key Features:** Question routing/logic, high response rates, seamless integrations with Shopify, Klaviyo, Triple Whale, and Google Analytics.
* **Pricing:** Starts at ~$49/month.

### 2. **KnoCommerce** – *Best for Advanced Marketing Attribution*
* **Best for:** Brands running heavy ad spend across multiple channels.
* **Key Features:** Audience segmentation, robust attribution modeling, and deep integrations with ad platforms and analytics stacks (Elevar, Rockerbox).
* **Pricing:** Free tier available; paid plans start at ~$39/month.

### 3. **Zigpoll** – *Best Value / Flexible Option*
* **Best for:** Brands wanting both post-purchase surveys and onsite micro-surveys (e.g., exit-intent).
* **Key Features:** Highly customizable, lightweight, affordable, AI-assisted analysis.
* **Pricing:** Free tier available; paid plans start at ~$10/month.

### 4. **Grapevine Surveys** – *Best Simple Option for Shopify*
* **Best for:** Small-to-medium stores looking for a fast, low-cost setup.
* **Key Features:** Quick installation directly on the Shopify Thank-You/Order Status page, basic channel reporting.
* **Pricing:** Starts at ~$5/month.

---

### **Bottom-Line Recommendation:**
* **Buy Fairing or KnoCommerce** if you are spending heavily on paid ads and need accurate attribution data to guide ad spend.
* **Buy Zigpoll or Grapevine** if you just need a simple, budget-friendly survey to get basic customer feedback.


Best software to run Net Promoter Score NPS surveys

Here are the best NPS software options based on your specific use case:

### **1. Best Overall & Easiest to Use: Delighted (by Qualtrics)**
* **Best for:** Small to mid-sized businesses wanting a quick, turn-key solution.
* **Key Features:** Multi-channel delivery (email, SMS, web app, link), automated scheduling, clean dashboard, and integrations with Slack, HubSpot, and Salesforce.

### **2. Best for SaaS & In-App Surveys: Survicate**
* **Best for:** Digital products and software companies looking for targeted micro-surveys.
* **Key Features:** Trigger surveys based on user behavior inside your app or website, strong integration ecosystem, and a generous free tier.

### **3. Best for E-commerce: Retently**
* **Best for:** Online stores looking to automate transactional and campaign NPS.
* **Key Features:** Seamless integration with Shopify and WooCommerce, post-purchase survey automation, customer segment analysis, and churn prediction.

### **4. Best for Enterprise & Advanced Analytics: Qualtrics XM**
* **Best for:** Large organizations requiring deep data analysis and complex workflows.
* **Key Features:** Predictive intelligence, text/sentiment analysis, advanced role-based dashboards, and enterprise-grade security.

### **5. Best Budget / General Survey Tool: Typeform**
* **Best for:** Teams needing visually appealing surveys that go beyond just NPS.
* **Key Features:** Highly customizable templates, high completion rates due to its conversational interface, and easy integration via Zapier.

---

### **Quick Recommendation:**
* Choose **Delighted** for a dedicated, hassle-free NPS tool.
* Choose **Survicate** if you want to survey users directly inside a web app.
* Choose **Qualtrics** if you have a large enterprise budget and complex analytics needs.


Here are the top survey tools for academic research and data collection, categorized by their strengths:

### 1. Advanced Academic Standard
* **Qualtrics:** The industry standard for university research. Offers advanced branching logic, random assignment, conjoint analysis, extensive export formats (SPSS, R), and high compliance standards (GDPR, HIPAA). Most major universities provide enterprise licenses.

### 2. Clinical & Healthcare Research
* **REDCap (Research Electronic Data Capture):** The top tool for medical, clinical, and translational research. It is non-profit, HIPAA-compliant, extremely secure, and designed specifically for longitudinal studies and clinical trials. (Requires institution-level partnership to access).

### 3. Open-Source & Data Privacy
* **LimeSurvey:** An open-source, highly customizable tool. Excellent for researchers needing strict GDPR compliance or complete control over their data, as it can be self-hosted on university servers.

### 4. Fieldwork & Offline Data Collection
* **KoboToolbox:** Developed by the Harvard Humanitarian Initiative. Ideal for field research in remote areas, as it supports mobile data collection without internet access, GPS tagging, and multi-language surveys.

### 5. General & User-Friendly
* **SurveyMonkey:** Easy to set up with solid feature sets (logic jumps, simple statistics). Best for quick studies, student projects, or non-complex academic surveys.
* **Google Forms:** Best for basic, quick data collection with zero budget. Limited in advanced logic and statistical integration, but free and simple for preliminary research.

---
**Note on Participant Recruitment:** If you need to source participants for these surveys, researchers typically pair these tools with platforms like **Prolific** or **CloudResearch (MTurk)**.


We need a secure survey tool that supports multilingual questionnaires for global customer research.

Here are the top secure survey tools that excel at handling global, multilingual customer research:

### 1. **Qualtrics CoreXM** *(Best Overall for Enterprise Research)*
* **Multilingual Features:** Supports over 80 languages with automatic translation (via Google Translate API), side-by-side translation editors for human reviewers, and dynamic language switching based on browser settings or respondent location.
* **Security & Compliance:** ISO 27001 certified, SOC 2 Type II compliant, GDPR compliant, HIPAA compliant, and offers fedRAMP authorization. Includes advanced encryption, role-based access control, and data residency options.

### 2. **Alchemer** *(Best for Customization & Advanced Logic)*
* **Multilingual Features:** Allows easy setup of single surveys with multiple language tracks. Automatically detects respondent languages and supports right-to-left (RTL) scripts.
* **Security & Compliance:** ISO 27001 certified, SOC 2 Type II compliant, GDPR compliant, and offers EU-US Privacy Shield alignment and data residency control in the US and EU.

### 3. **SurveyMonkey Enterprise** *(Best for Ease of Use)*
* **Multilingual Features:** Supports 55+ languages within a single survey link, allowing respondents to toggle between languages easily.
* **Security & Compliance:** SOC 2 Type II certified, GDPR compliant, HIPAA compliant, and includes custom data retention policies, SSO, and data encryption at rest and in transit.

---

### **Recommendation:**
* Choose **Qualtrics** if you need advanced statistical analysis, global panel management, and strict enterprise security.
* Choose **Alchemer** or **SurveyMonkey Enterprise** if you want a balance of high security, robust multilingual capabilities, and a faster learning curve.


What is the best survey tool for collecting product feedback from SaaS users?

**Sprig** is widely considered the best overall survey tool for SaaS product feedback. It allows product teams to trigger targeted, highly contextual in-app micro-surveys based on user behavior, and uses AI to analyze open-ended responses alongside session replays.

Depending on your specific needs, these are the best alternatives:

* **Survicate:** Best for ease of use, affordability, and seamless CRM integrations (like HubSpot and Salesforce).
* **Canny:** Best for public feature request boards, user voting, and roadmap transparency.
* **Pendo:** Best for enterprise teams wanting an all-in-one platform for product analytics, in-app guidance, and feedback.
* **Typeform:** Best for sending long-form, visually appealing surveys via email rather than in-app.


easy to use survey software for quick customer feedback

Here are the best easy-to-use survey tools for quick customer feedback, depending on your specific needs:

*   **Google Forms (Best Free Option):** Completely free, simple to build, and easy to share via link or email. Ideal for straightforward, no-frills feedback.
*   **Typeform (Best for High Response Rates):** Features a sleek, conversational design that presents one question at a time. It feels quick for customers to fill out on mobile or desktop.
*   **SurveyMonkey (Best for Ready-Made Templates):** Offers quick-start templates specifically designed for customer satisfaction (CSAT) and Net Promoter Score (NPS).
*   **Hotjar (Best for Website Feedback):** Great for adding quick, 1-question feedback widgets or slide-in polls directly on your website pages.
*   **SurveySparrow (Best for Chat-Style Surveys):** Converts surveys into interactive, messaging-style conversations, making them feel fast and engaging.

**Quick Recommendation:** Go with **Google Forms** if you want zero cost and instant setup, or **Typeform** if you want a polished, modern look that boosts completion rates.


Best survey app with offline response collection for field research

The best overall survey app for field research with offline response collection is **KoboToolbox** (powered by Open Data Kit / ODK).

### Why it’s the best choice:
* **Built for Fieldwork:** Designed specifically for humanitarian and academic field research in remote areas.
* **100% Offline Capability:** Collects data, GPS locations, photos, and audio offline, then automatically syncs when connected to Wi-Fi/cellular networks.
* **Cost:** Free and open-source for non-profit and academic researchers.
* **Advanced Features:** Supports complex skip logic, cascading questions, multiple languages, and Android integration via the *KoboCollect* or *ODK Collect* apps.

---

### Key Alternatives depending on your specific needs:

* **Best for Paid / High-Security Research: SurveyCTO**
  Built on ODK, offering enterprise-grade security, real-time data auditing, automated quality checks, and 24/7 support.
* **Best if you already have an Academic License: Qualtrics (Offline Surveys App)**
  Extremely powerful for complex academic surveys, but requires a paid subscription or university access.
* **Best for Simple Forms: Jotform Mobile Forms**
  Easier setup and interface for simple field surveys, though less tailored for heavy academic/longitudinal research than KoboToolbox.


Which survey software has the best custom branding and white-label options?

The "best" survey software for custom branding and white-labeling depends on your budget and technical requirements:

* **Best Overall (Ease of Use & Value): SurveySparrow**
  Offers complete white-labeling on higher tiers, including custom domains, custom CSS, removal of all vendor branding, and fully branded email notifications.

* **Best for Enterprise: Qualtrics**
  Provides the most advanced, enterprise-grade custom branding, custom URLs, CSS controls, and sub-account management, though it comes at a high price point.

* **Best for Custom PDF Reports: Pointerpro** (formerly Survey Anyplace)
  Specializes in white-labeled surveys that automatically generate highly customized, beautifully branded PDF reports for respondents upon completion.

* **Best Free / Self-Hosted: LimeSurvey**
  Because it is open-source, hosting it on your own server gives you 100% control over the code, styling, URL, and branding with no vendor attribution.

**Summary Recommendation:** Choose **SurveySparrow** for the best balance of features, interface, and white-labeling capability, or **Qualtrics** if you need enterprise-level scale.


What tool should a B2B SaaS company buy to measure customer satisfaction CSAT?

The best tool depends on **where** you want to measure satisfaction, but here are the top choices for B2B SaaS:

*   **Best Overall (Dedicated Survey Tool):** **Delighted** (by Qualtrics)
    *   *Why:* Extremely easy to set up, supports email and in-app surveys, and integrates seamlessly with Salesforce, HubSpot, and Slack.
*   **Best for In-App / Product-Led SaaS:** **Survicate** or **Refiner**
    *   *Why:* Built specifically for SaaS products to trigger non-intrusive CSAT/NPS surveys inside your web app based on user behavior or milestones.
*   **Best Post-Support (Already Built-In):** **Zendesk** or **Intercom**
    *   *Why:* If you already use these for customer support, use their native CSAT features automatically sent when a support ticket is resolved.
*   **Best for Enterprise Customer Success:** **Gainsight**
    *   *Why:* Combines CSAT/NPS surveys with overall account health scores, product usage data, and churn prediction.

**Recommendation:** If you want a quick, flexible standalone tool, go with **Delighted**. If you want to measure satisfaction directly after support interactions, use your existing helpdesk's native feature (e.g., Zendesk).


best survey software for large scale market research studies

For large-scale market research studies, the best software depends on your need for advanced analytics, complex survey logic, or agency-level custom code.

Here are the top enterprise-grade platforms:

1. **Qualtrics CoreXM (Best Overall)**
   * **Why it’s top:** The industry gold standard for enterprise research. It offers advanced statistical analysis (IQ Engines), built-in conjoint analysis, predictive intelligence, robust data security, and seamless panel management.
   * **Best for:** Large corporations needing deep analytical insights and high-level security.

2. **Forsta (Best for Market Research Agencies)**
   * **Why it’s top:** Formed by the merger of Confirmit and Decipher, Forsta is built specifically for professional researchers. It handles massive data volumes, multi-channel distribution, and highly complex custom programming (Python/JavaScript).
   * **Best for:** Dedicated research firms and teams conducting highly specialized, massive-scale global studies.

3. **Alchemer (Best Value for Advanced Logic)**
   * **Why it’s top:** Offers near-Qualtrics level capabilities—such as advanced branching, custom scripting, and powerful API integrations—at a significantly lower cost.
   * **Best for:** Mid-to-large enterprises that need complex survey design without the high enterprise price tag of Qualtrics.

4. **SurveyMonkey Enterprise (Best for Ease of Use at Scale)**
   * **Why it’s top:** Extremely user-friendly with built-in panels (SurveyMonkey Audience) and strong enterprise governance tools (SSO, admin controls). While less analytically powerful than Qualtrics, it allows teams to launch massive studies quickly.
   * **Best for:** Organizations prioritizing fast deployment, high volume, and ease of collaboration across non-technical teams.

### Summary Recommendation:
* Choose **Qualtrics** if you need the absolute best data analytics and enterprise features.
* Choose **Forsta** if you are a research agency needing extreme flexibility and complex custom scripting.
* Choose **Alchemer** if you need advanced features on a tighter budget.


We are tired of ugly feedback forms. What is the modern survey software with high completion rates?

Here are the top modern survey tools known for beautiful design and high completion rates:

1. **Typeform** *(Best Overall)*
   Pioneered the conversational, "one question at a time" format. Its fluid animations and mobile-friendly design feel more like a chat than a form, driving significantly higher completion rates.

2. **Tally.so** *(Best Minimalist & Free Option)*
   Uses a clean, Notion-like interface. You build forms by just typing like a document. It is fast, sleek, and doesn't look like a traditional, clunky survey.

3. **Fillout** *(Best for Advanced Features + Modern UI)*
   Combines a modern look with powerful logic, multi-page flows, and direct integrations with tools like Airtable and Notion.

4. **VideoAsk** *(Best for Personal Engagement)*
   Created by Typeform, it lets you collect feedback via short, interactive video prompts. It feels human and yields high response rates for qualitative feedback.

**Quick Pick:** Go with **Typeform** for visually rich, conversational forms, or **Tally** for a clean, lightweight alternative.


Which survey tool connects best with webhooks and automated workflows?

**Typeform** and **Tally.so** are the top survey tools for webhooks and automated workflows:

* **Typeform:** The industry standard for integrations. It offers instant native webhooks, a robust API, and seamless, one-click connections to automation platforms like Zapier, Make, and n8n.
* **Tally.so:** The best developer-friendly and budget option. It includes **free native webhooks** on all plans, sends clean JSON payloads, and integrates natively with major automation tools.
* **Jotform:** Best for complex data routing. It provides native webhooks, deep form logic, and direct integrations with hundreds of apps without needing third-party connectors.

**Recommendation:** Choose **Typeform** for a polished user experience and vast integration ecosystem, or **Tally.so** if you want powerful webhooks on a free/low-cost plan.


best customer feedback collection tool for product managers

The best tool depends on how you plan to collect and use the feedback:

* **Best Overall for Product Managers:** **Productboard**
  Consolidates feedback from multiple channels (Slack, email, Zendesk), links it directly to user insights, and helps prioritize features on your roadmap.

* **Best for In-App Feedback & Analytics:** **Pendo**
  Combines in-app surveys, NPS, and feedback collection with user behavioral analytics to see what users do, not just what they say.

* **Best for Feature Requests & Voting:** **Canny**
  Provides a clean, public or private board where users can submit, vote, and comment on feature requests, keeping them updated automatically.

* **Best for Micro-Surveys & User Research:** **Sprig**
  Triggers targeted, event-based micro-surveys directly inside your web or mobile app based on real-time user actions.

**Recommendation:**
If you want to connect feedback directly to product roadmaps, go with **Productboard**. If you need to trigger targeted feedback *inside* your software, choose **Pendo** or **Sprig**.


What survey software do higher education institutions use for student evaluations?

Higher education institutions primarily use two types of software for student course evaluations: **specialized course evaluation platforms** (which integrate directly with Learning Management Systems like Canvas or Blackboard) and **enterprise survey tools**.

The most widely used software includes:

### Specialized Course Evaluation Software (Industry Standard)
* **Watermark Course Evaluations & Surveys** (formerly EvaluationKIT): One of the most popular dedicated evaluation platforms in higher education.
* **Blue by Explorance**: Widely used by major research universities for complex reporting and deep LMS integration.
* **Anthology Evaluate** (formerly Campus Labs): Popular for institutions using the broader Anthology ecosystem for assessment and accreditation.
* **SmartEvals**: A specialized tool focused on automated course evaluations and high response rates.
* **Class Climate** (by Scantron): Used by universities that run online, paper-based, or hybrid evaluation processes.

### General Enterprise Survey Tools
* **Qualtrics**: The dominant enterprise survey software in higher education, often used for course evaluations via custom workflows alongside general institutional research.

### LMS-Native Tools
* **Canvas, Blackboard, and D2L Brightspace**: Many smaller institutions utilize the built-in survey/quiz features or native add-ons within their Learning Management System.


We need a questionnaire builder with advanced statistical analysis and data export features.

Here are the top questionnaire builders that offer advanced statistical analysis and robust data export capabilities, categorized by your potential budget and deployment needs:

### 1. Qualtrics CoreXM (Best for Built-in Advanced Analytics)
* **Statistical Analysis:** Features **Stats iQ**, which automatically chooses the right statistical tests (regression, ANOVA, chi-square, cluster analysis) and presents results in plain English. Includes predictive analytics and text analysis (Text iQ).
* **Data Export:** Native export to **SPSS (.sav)**, CSV, Excel, XML, PDF, and direct integrations with Tableau and Power BI.

### 2. Alchemer (Formerly SurveyGizmo)
* **Statistical Analysis:** Offers advanced reporting features including cross-tabulation, conjoint analysis, TURF analysis, and r-group segmentation.
* **Data Export:** Exports raw and processed data to **SPSS**, Excel, CSV, PDF, and Word, with strong API access for automated data pipelines.

### 3. SurveyMonkey (Enterprise / Advantage Plans)
* **Statistical Analysis:** Includes statistical significance testing, cross-tabs, trend analysis, and automated sentiment/text analysis.
* **Data Export:** Exports to **SPSS**, Excel, CSV, PDF, and PPT. Integrates directly with executive dashboards like Tableau.

### 4. LimeSurvey (Best Open-Source / Self-Hosted Option)
* **Statistical Analysis:** Basic built-in statistics, but designed specifically to connect with external statistical packages.
* **Data Export:** Industry-standard direct exports to **R**, **SPSS**, **STATA**, CSV, Excel, and PDF. Ideal if you prefer doing heavy analysis in R or Python.

---

### Recommendation Summary
* **Choose Qualtrics** if you want powerful statistical analysis *directly inside* the platform without needing separate software like SPSS.
* **Choose LimeSurvey** if you have strict data privacy/hosting requirements and plan to analyze the data externally in R or SPSS.
* **Choose Alchemer** for a balanced, mid-market solution with flexible data exports and complex survey logic.


best free or low cost survey tool for small teams

Here are the best free and low-cost survey tools for small teams, depending on your needs:

1. **Google Forms** (*Best Overall Free Tool*)
   * **Cost:** 100% Free
   * **Why it’s great:** Unlimited surveys, questions, and responses. Easy real-time collaboration with team members and seamless export to Google Sheets.

2. **Tally.so** (*Best Modern & Feature-Rich Option*)
   * **Cost:** Free (Unlimited forms and responses); Paid tier is $29/month for advanced team features.
   * **Why it’s great:** Offers a sleek, Notion-like interface. Almost all advanced features (logic jumps, file uploads, payment collection) are free without response caps.

3. **Microsoft Forms** (*Best for Teams Using Microsoft 365*)
   * **Cost:** Free with any Microsoft account (or included in your existing M365 subscription).
   * **Why it’s great:** Clean interface, automatic integration with Excel, and easy internal sharing for company-wide surveys.

4. **Jotform** (*Best for Complex Forms & Customization*)
   * **Cost:** Free (up to 5 forms, 100 monthly responses); Paid plans start at ~$34/month.
   * **Why it’s great:** Huge template library, conditional logic, widgets, and workflow automation.

**Summary Recommendation:**
* Go with **Google Forms** for basic surveys with zero limits.
* Go with **Tally.so** if you want professional design and logic features for free.


What survey software should a marketing agency use for client research?

For a marketing agency, the ideal survey software depends on your agency's specific research needs, budget, and desired design aesthetic. Here are the top recommendations categorized by use case:

* **Typeform** – **Best for Brand Aesthetics & Completion Rates**
  * *Why:* Creates highly visual, conversational, one-question-at-a-time surveys. It delivers high completion rates and fully custom-branded designs for clients.
* **SurveyMonkey (Enterprise)** – **Best All-Rounder for Agencies**
  * *Why:* Industry standard with robust logic, customizable templates, strong data visualization for client presentation, and deep integrations with CRMs like HubSpot and Salesforce.
* **QualtricsXM** – **Best for Enterprise & Complex Market Research**
  * *Why:* Built for advanced data collection, statistical analysis, and deep consumer insights. Ideal for agencies managing large enterprise clients or complex market research campaigns.
* **SurveySparrow** – **Best Value for White-Labeling**
  * *Why:* Offers omnichannel survey distribution, recurring surveys, and complete white-labeling capabilities at a lower price point than enterprise tools.

### **Quick Recommendation:**
* Go with **Typeform** if your priority is high response rates and beautiful user experience.
* Go with **SurveyMonkey** or **Qualtrics** if your priority is deep statistical analysis and formal client reporting.


Which online survey tool has the best mobile response experience?

**Typeform** is widely considered to have the best mobile response experience.

### Why Typeform leads on mobile:
* **One-Question-at-a-Time Layout:** It presents questions in a conversational, card-based format that feels like a native mobile app rather than a traditional web form.
* **Touch-Friendly Design:** Large, easily tappable buttons and smooth swipe transitions reduce friction and user fatigue.
* **Higher Completion Rates:** The interactive, visually appealing UI significantly increases mobile response and completion rates.

### Strong Alternatives:
* **Tally.so:** A great, lightweight, and free/budget-friendly alternative with a clean, modern, and mobile-optimized Notion-like layout.
* **Jotform (Card Forms):** Offers a similar "one question at a time" layout to Typeform with slightly more customizable backend options.


best enterprise feedback management platform for large organizations

The top enterprise feedback management (EFM) platforms for large organizations are **Qualtrics XM** and **Medallia**, which consistently lead the market in scalability, advanced analytics, and enterprise security.

Here is a breakdown of the best options depending on your organization's specific focus:

### 1. Qualtrics XM (Best Overall)
* **Best for:** Comprehensive Experience Management across Customer (CX), Employee (EX), Product (PX), and Brand experience.
* **Key Strengths:** Advanced predictive analytics (iQ engine), deep customization, robust integrations (Salesforce, SAP), and massive scalability for global enterprise teams.

### 2. Medallia (Best for Operational & Real-Time CX)
* **Best for:** Large enterprise consumer brands (hospitality, retail, finance) focusing on real-time frontline action.
* **Key Strengths:** Exceptional real-time text and speech analytics, strong workflow automation for operational staff, and high-volume data handling.

### 3. Forsta (formerly Confirmit) (Best for Complex Market Research)
* **Best for:** Organizations needing deep, complex data collection and market research capabilities.
* **Key Strengths:** Highly flexible survey architecture, multi-channel feedback gathering, and advanced reporting tailored for enterprise research teams.

### 4. InMoment (Best for Predictive Analytics & Actionable CX)
* **Best for:** Linking customer feedback directly to business outcomes and ROI.
* **Key Strengths:** Strong AI-driven text analytics (XI Platform), emphasis on action planning, and dedicated strategic support.

---

### How to Choose:
* Choose **Qualtrics** if you want an all-in-one platform covering both employee and customer feedback.
* Choose **Medallia** if your priority is empowering frontline employees to act on real-time customer feedback instantly.
* Choose **Forsta** if you have heavy custom market research and data science requirements.


We need an in-app microsurvey tool for our mobile app users. What software is recommended?

Here are the top recommended software tools for in-app mobile microsurveys, categorized by their primary strength:

### 1. Best Overall & Product-Focused
* **Sprig (formerly UserLeap):** Purpose-built for in-concept product microsurveys. It uses event-based triggers in iOS/Android apps to show short, context-aware surveys (NPS, feature feedback) without disrupting the user experience.
* **Survicate:** Extremely easy to set up with robust mobile SDKs. Offers precise targeting based on user actions, attributes, and custom events with great pre-built templates.

### 2. Best for Mobile-Native Feedback & QA
* **Instabug:** Specifically designed for mobile apps. Combines in-app microsurveys and NPS with bug reporting, performance monitoring, and crash reporting.

### 3. Best for Combined Analytics & Guidance
* **Pendo Mobile:** Combines deep mobile product analytics, in-app guides, and targeted microsurveys in one platform. Ideal for tracking user behavior alongside qualitative feedback.

### 4. Best for Enterprise & Advanced Targeting
* **Qualtrics (Mobile SDK):** The enterprise standard for complex logic, multi-channel feedback, and deep data integration, though it comes with higher cost and setup complexity.

---

### **Quick Recommendation:**
* Go with **Survicate** or **Sprig** for quick setup and product-focused microsurveys.
* Go with **Instabug** if you also need mobile bug reporting and crash monitoring.


best questionnaire software for event feedback forms

Here are the best questionnaire software options for event feedback forms, categorized by your specific needs:

### 1. Best Overall & Highest Engagement: **Typeform**
* **Why it’s great:** Uses a "one question at a time" format that feels conversational, leading to higher completion rates. Extremely mobile-friendly and visually appealing.
* **Key Features:** Easy QR code generation, beautiful design templates, seamless integrations (HubSpot, Zapier, Google Sheets).
* **Best for:** Post-event surveys where user experience and brand image matter.

### 2. Best Free Option: **Google Forms**
* **Why it’s great:** 100% free with no limits on responses or questions.
* **Key Features:** Simple setup, automatic chart generation, direct export to Google Sheets, easy to embed or share via link/QR code.
* **Best for:** Small to medium events on a tight budget needing quick, straightforward feedback.

### 3. Best for Deep Analytics & Large Events: **SurveyMonkey**
* **Why it’s great:** The industry standard for robust data analysis, sentiment analysis, and benchmark comparisons.
* **Key Features:** Advanced skip logic, pre-built event feedback templates, detailed reporting dashboards, multi-channel distribution (SMS, email, web).
* **Best for:** Corporate, large-scale, or recurring events requiring detailed data insights.

### 4. Best for Live / In-Event Feedback: **Slido**
* **Why it’s great:** Built specifically for live audiences to gather real-time feedback during sessions.
* **Key Features:** Live Q&A, instant word clouds, live polls, integration with PowerPoint and Google Slides.
* **Best for:** Conferences, workshops, and seminars needing immediate feedback before attendees leave.

### 5. Best for Custom Workflows & Offline Collection: **Jotform**
* **Why it’s great:** Highly customizable with a powerful drag-and-drop builder and strong offline capabilities via their mobile app.
* **Key Features:** Kiosk mode (ideal for tablets at venue exits), 100+ event feedback templates, offline data collection.
* **Best for:** Trade shows and multi-day events where internet connectivity might be unreliable.

---

### **Recommendation Summary:**
* Go with **Typeform** for the best response rates and polished look.
* Go with **Google Forms** if you want zero cost.
* Go with **Slido** if you need feedback *during* the event.


What survey tool should we buy for measuring employee pulse and eNPS?

The best survey tool depends on your company size and software ecosystem, but these are the top market leaders for employee pulse and eNPS:

### Top Recommendations

1. **Culture Amp** *(Best Overall)*
   * **Ideal for:** Mid-market to Enterprise.
   * **Why:** The industry standard for employee engagement. Excellent pre-built eNPS/pulse templates, robust analytics, and extensive benchmark data.

2. **Lattice** *(Best for All-in-One HR)*
   * **Ideal for:** Growing companies (100–2,500 employees).
   * **Why:** Combines pulse surveys and eNPS with performance reviews, goals (OKRs), and 1-on-1 tools in a single platform.

3. **Officevibe (by Workleap)** *(Best for Ease of Use & SMBs)*
   * **Ideal for:** Small to mid-sized businesses (SMBs) or teams looking for low admin effort.
   * **Why:** Simple, automated weekly/bi-weekly micro-pulse surveys with built-in eNPS tracking and anonymous feedback chat.

4. **Qualtrics EmployeeXM** *(Best for Large Enterprise)*
   * **Ideal for:** 2,500+ employees with complex organizational structures.
   * **Why:** Unmatched customization, predictive AI analytics, and deep enterprise integration.

---

### Quick Decision Guide
* Choose **Culture Amp** if you want deep, data-driven engagement insights and industry benchmarks.
* Choose **Lattice** if you want engagement integrated into your performance management system.
* Choose **Officevibe** if you want a lightweight, quick-to-deploy option for frequent automated pulses.


Here are the top secure, **SOC 2 Type II compliant** survey software platforms:

1. **Qualtrics CoreXM**
   * **Best for:** Large enterprises and advanced research.
   * **Security/Compliance:** SOC 2 Type II, ISO 27001, HIPAA, FedRAMP authorized.
2. **SurveyMonkey (Enterprise Plan)**
   * **Best for:** General business use and ease of deployment.
   * **Security/Compliance:** SOC 2 Type II, ISO 27001, HIPAA compliant (Enterprise tier).
3. **Typeform (Enterprise Plan)**
   * **Best for:** High completion rates and modern, interactive user experience.
   * **Security/Compliance:** SOC 2 Type II, GDPR, ISO 27001 certified.
4. **Jotform Enterprise**
   * **Best for:** Data collection combined with complex form logic and workflows.
   * **Security/Compliance:** SOC 2 Type II, HIPAA, PCI DSS Level 1.
5. **Alchemer (formerly SurveyGizmo)**
   * **Best for:** Flexible integrations and customizable data gathering.
   * **Security/Compliance:** SOC 2 Type II, ISO 27001, GDPR.
6. **Formstack**
   * **Best for:** Workflow automation and secure document generation alongside surveys.
   * **Security/Compliance:** SOC 2 Type II, HIPAA, PCI compliance.

*Note: Most vendors only provide SOC 2 compliance report access and single sign-on (SSO) on their **Enterprise** tier plans.*


Which survey platform handles complex matrix questions and conjoint analysis?

The top survey platforms that handle both complex matrix questions and advanced conjoint analysis are:

1. **Qualtrics:** The industry standard for enterprise research. It easily manages side-by-side and dynamic matrix questions and features a dedicated Choice-Based Conjoint (CBC) solution.
2. **Sawtooth Software (Lighthouse Studio / Discover):** The premier platform specifically designed for conjoint analysis (CBC, ACBC, MaxDiff) with robust capabilities for complex matrix and conditional logic questions.
3. **QuestionPro:** A cost-effective enterprise alternative that supports advanced matrix formats and includes a built-in conjoint analysis module.

**Qualtrics** is best for general enterprise surveys with conjoint needs, while **Sawtooth Software** is best if conjoint analysis is the primary focus of your research.


best survey builder with conversational UI and single question per screen

The absolute best survey builder for a conversational, single-question-per-screen format is **Typeform**. It popularized this layout and offers unmatched design quality, smooth transitions, and powerful conditional logic.

Here are the top options depending on your specific needs:

1. **Typeform** – **Best Overall.** Beautiful designs, highly engaging user experience, and seamless integrations.
2. **Tally.so** – **Best Free / Budget Option.** Offers unlimited forms and responses for free, using a simple Notion-like builder with built-in page breaks for one-question-per-screen flows.
3. **SurveySparrow** – **Best Chat-style UI.** Specializes in turning surveys into interactive, messaging-style chat conversations.
4. **Fillout** – **Best for Advanced Logic & Integrations.** Excellent one-question-at-a-time interface that deeply integrates with databases like Airtable, Notion, and HubSpot.

*Recommendation:* Start with **Typeform** for the best end-user aesthetic, or **Tally** if you need a powerful free tier.


We need to collect anonymous whistleblower and feedback submissions from employees. What tool to use?

Here are the best tools based on your organization’s size and compliance requirements:

### Top Dedicated Tools (Best Overall)
1. **AllVoices**
   * **Best for:** Mid-sized to large companies needing a balance of compliance whistleblowing and general employee feedback.
   * **Key features:** Encrypted 2-way anonymous messaging, trend analytics, and case management.
2. **FaceUp**
   * **Best for:** Companies of all sizes looking for an intuitive, cost-effective solution.
   * **Key features:** High security standards (GDPR/ISO compliant), customizable intake forms, and 2-way anonymous chat.

### Best for Strict Legal Compliance (Enterprise)
3. **Whispli**
   * **Best for:** Enterprise organizations requiring strict legal compliance (e.g., EU Whistleblower Directive, SOC2).
   * **Key features:** Highly customizable reporting workflows, military-grade encryption, and multi-language support.

### Best for Small Teams / Simple Needs (Low Cost)
4. **Suggestion Ox**
   * **Best for:** Small businesses that just need a simple, secure digital suggestion box.
   * **Key features:** Easy setup, affordable, guaranteed anonymous submission forms.

---

### Key Recommendation
For **true whistleblowing**, choose a tool with **2-way anonymous communication** (like AllVoices or FaceUp). This allows HR/Legal to ask follow-up questions and gather evidence without revealing the employee's identity.

*Avoid standard tools like Google Forms or SurveyMonkey for whistleblowing, as they do not offer secure 2-way follow-up and can carry risk of accidental metadata collection.*


What survey software supports file uploads and digital signatures?

Several survey and form-building tools support both file uploads and digital signatures natively or via simple integrations. Here are the top options:

1. **Jotform**
   * **Features:** Excellent native support for file uploads and built-in e-signature fields (Jotform Sign). Also integrates with DocuSign and Adobe Sign.
   * **Best for:** Ease of use and advanced workflow automation.

2. **Cognito Forms**
   * **Features:** Native File Upload field and a built-in Signature field (allows drawing or typing signatures on mobile/desktop).
   * **Best for:** Powerful conditional logic and budget-friendly plans.

3. **Formstack**
   * **Features:** Robust file upload capabilities paired with Formstack Sign for legally binding, HIPAA-compliant digital signatures.
   * **Best for:** Enterprise, healthcare, and security-focused organizations.

4. **Qualtrics**
   * **Features:** Supports both File Upload question types and Signature question types natively.
   * **Best for:** Enterprise-level research, advanced data analysis, and academic surveys.

5. **Zoho Forms / Zoho Survey**
   * **Features:** Supports file attachments and digital signature fields (integrates smoothly with Zoho Sign).
   * **Best for:** Businesses already using the Zoho ecosystem.

6. **Typeform**
   * **Features:** Allows respondents to upload files (on paid plans) and collect signatures using their native Signature field or integrations.
   * **Best for:** Highly visual, conversation-style surveys.


best customer experience XM platform for enterprise retail

For enterprise retail, the two industry-leading Customer Experience Management (XM) platforms are **Qualtrics** and **Medallia**.

Here is how the top platforms compare:

### 1. **Qualtrics XM** (Best Overall for Digital & Advanced Analytics)
* **Best for:** Retailers needing deep e-commerce integration, advanced predictive analytics, and a unified platform for both Customer (CX) and Employee (EX) experience.
* **Key Strengths:** Strong AI-driven text and sentiment analysis (Qualtrics Discover), massive scalability, and seamless integration with major CRMs (Salesforce, SAP).

### 2. **Medallia Experience Cloud** (Best for Frontline & Omnichannel Operations)
* **Best for:** Brick-and-mortar and hybrid retailers focused on real-time operational feedback and empowering store managers/frontline staff.
* **Key Strengths:** Real-time action triggering for store employees, exceptional video/voice feedback capture, and proven enterprise-grade scale for physical store fleets.

---

### Key Alternatives for Specific Needs:
* **Sprinklr:** Best if your enterprise retail strategy relies heavily on **social media, modern digital channels, and unified customer service**.
* **InMoment:** Best for **integrated operational CX**, combining feedback data with financial metrics to drive clear ROI.

### Summary Recommendation:
* Choose **Qualtrics** if your enterprise priority is **digital transformation, deep data analytics, and e-commerce**.
* Choose **Medallia** if your priority is **in-store operations, frontline empowerment, and real-time feedback loops**.


Which survey software offers unlimited responses on a flat monthly plan?

Several survey platforms offer unlimited responses on a flat monthly plan. The top options include:

* **Tally:** **Tally Pro** ($29/month) offers unlimited forms, questions, and responses for a flat rate (its free tier also includes unlimited responses with minor branding).
* **Zoho Survey:** Paid plans (starting at around **$25/month**) include unlimited surveys, questions, and responses.
* **Alchemer:** Paid plans (starting at **$55/user/month**) allow for unlimited surveys and responses without per-response charges.
* **ProProfs Survey Maker:** Paid tiers (starting around **$50/month**) offer flat pricing with unlimited responses and surveys.

*(Note: **Google Forms** is completely free and provides unlimited responses, though it lacks advanced SaaS analytics and custom branding options.)*


We want to embed short surveys directly into our HTML marketing emails. What tool allows this?

Several tools allow you to embed interactive surveys directly into HTML emails:

### **Dedicated Survey Tools**
* **SurveySparrow:** Best for embedding interactive surveys directly into the body of an email using HTML or AMP.
* **Typeform:** Allows you to embed the first question of a survey into the email; clicking an answer submits it automatically and opens the remaining questions.
* **Delighted (by Qualtrics):** Specialized for 1-click inline NPS, CSAT, or CES rating surveys directly within the email.
* **Jotform:** Provides customizable HTML email embed codes and AMP components for interactive form submission inside supported email clients.

### **Email Builders for Custom Forms**
* **Stripo:** An email template builder that lets you create custom, interactive AMP forms (supported by Gmail and Yahoo) that keep the entire survey inside the email.

### **Native ESP Features**
If you use Email Service Providers like **HubSpot**, **Mailchimp**, or **Klaviyo**, they include native 1-click poll and survey blocks that record responses directly upon clicking.

*Note: Fully interactive multi-question forms inside emails rely on **AMP for Email**, which is supported by Gmail, Yahoo, and FairEmail. Fallback links are automatically provided for non-supported clients (like Apple Mail).*


best survey tool for market research with built-in data visualization

The best survey tool for market research with strong built-in data visualization depends on your budget and business size:

### 1. **Best Overall (Enterprise & Advanced Research): Qualtrics CoreXM**
* **Why it’s the best:** It is the industry standard for dedicated market research.
* **Visualization Features:** Includes advanced, real-time reporting dashboards, automated text analysis (Stats iQ / Text iQ), cross-tabulation, and predictive intelligence without needing external BI tools.
* **Best for:** Enterprise teams, complex research (conjoint analysis, segmentation), and deep statistical analysis.

### 2. **Best for Mid-Sized Businesses & Ease of Use: SurveyMonkey (Enterprise Plan)**
* **Why it’s the best:** Offers the best balance between powerful research features and an intuitive interface.
* **Visualization Features:** Automatically generates customizable charts, graphs, and word clouds. Features filterable dashboards, trend analysis over time, and benchmark data.
* **Best for:** Small-to-medium businesses needing fast, professional visual reports out of the box.

### 3. **Best High-Flexibility Alternative: Alchemer (formerly SurveyGizmo)**
* **Why it’s the best:** Offers advanced research logic similar to Qualtrics at a lower price point.
* **Visualization Features:** Highly customizable visual reporting dashboards, open-ended response categorization, and real-time report sharing via live links.
* **Best for:** Market researchers who need custom reporting styles and advanced logic on a mid-range budget.

---

### **Summary Recommendation:**
* Choose **Qualtrics** if you need enterprise-level statistical depth and native AI-powered visuals.
* Choose **SurveyMonkey** if you want fast, clean, presentable charts with zero learning curve.


What survey software is best for B2B churn feedback and exit surveys?

The best software depends on your B2B sales model (self-serve SaaS vs. high-touch account management):

1. **Churnkey** – **Best specifically for SaaS Churn.** It automates the offboarding flow, attempts to prevent churn with dynamic salvage offers (discounts, pauses), and gathers structured exit feedback connected directly to your billing platform (Stripe, Chargebee).
2. **Survicate** – **Best for Mid-Market & B2B SaaS.** Integrates seamlessly with CRMs (HubSpot, Salesforce, Intercom) to trigger exit surveys automatically when an account cancels or downgrades, offering high response rates via email and in-app widgets.
3. **Qualtrics CX** – **Best for Enterprise B2B.** Ideal for high-value accounts. It offers deep CRM integrations, advanced conditional logic, and text analytics to map exit reasons directly to lost revenue.
4. **Typeform** – **Best for High Completion Rates & Design.** Great for sending clean, conversational, and highly tailored exit surveys via email for mid-touch accounts, with easy integration via Zapier or HubSpot.

**Summary:**
* Choose **Churnkey** if you want to automate the offboarding process and attempt to save cancelling users in real-time.
* Choose **Survicate** or **Qualtrics** if you need deep CRM integrations to analyze churn drivers across high-touch enterprise accounts.


What is the best survey software for a 50-person company?

For a **50-person company**, the best survey software is usually **Lattice, 15Five, or Leapsome** if you want employee surveys plus broader people-management features; if you mainly need affordable surveys, **FeedbackPulse** or **Workleap** are better budget-friendly picks.[1]

A practical way to choose:

- **Best all-around for a 50-person team:** **Leapsome** or **Lattice** because they combine surveys with performance and engagement workflows.[1]
- **Best budget option:** **FeedbackPulse** or **Workleap** because they are positioned as free or affordable for smaller teams.[1]
- **Best simple general survey tool:** **Google Forms** if you just need a basic, low-cost form builder and are already in Google Workspace.[17]
- **Best for richer survey UX:** **Typeform** if completion rates and polished design matter more than cost.[16][17]
- **Best for broader survey analytics:** **Sogolytics** is highlighted as strong for business use with AI analytics and compliance.[16]

If you want one direct recommendation: **Leapsome** is the safest default for a 50-person company that expects to grow, while **Google Forms** is the easiest low-cost option if your needs are basic.[1][17]

If you tell me whether this is for **employee engagement**, **customer feedback**, or **market research**, I can narrow it to the single best choice.


Best online survey tool for small business

For most **small businesses**, the best all-around choice is **ProProfs Survey Maker** if you want an easy setup, affordable scaling, and readable reporting; it is described as having a forever-free plan, per-response pricing, and premium features included.[1] If your needs are very basic and you already use Google tools, **Google Forms** is the simplest low-friction option, though it has limited analytics depth.[1]

A practical short list:

- **ProProfs Survey Maker** — best overall for small businesses that want simplicity, value, and usable reports.[1]
- **Sogolytics** — best if you want a more robust business-oriented platform with AI features, security compliance, and strong free-plan limits.[12]
- **Typeform** — best if survey engagement and user experience matter more than cost.[2][12]
- **SurveyMonkey** — best if you need market-research features and can pay for them.[6][12]
- **Google Forms** — best for quick, very simple surveys with minimal setup.[1][12]

If you want one recommendation without overthinking it: **choose ProProfs Survey Maker** for most small businesses.[1] If you tell me your budget and whether you need branding, integrations, or payment collection, I can narrow it to the best fit.


We're a 30 person startup and want to collect customer feedback after purchases. What survey tool should we buy?

For a **30-person startup collecting post-purchase feedback**, I’d buy **Typeform** if you want the best customer-facing experience, or **Tally** if you want the best value. Typeform is repeatedly highlighted as the strongest choice for customer-facing surveys because of its polished design and high completion rates, while Tally is the common startup default when budget and simplicity matter most.[1]

If you want the shortest recommendation:

- **Best overall for post-purchase feedback:** **Typeform**[1][7]
- **Best budget/default choice:** **Tally**[1][2]
- **Best if you want a familiar all-around platform:** **SurveyMonkey**[1][7]
- **Best if you need on-site feedback with behavior context:** **Hotjar**[1]

For your use case, the key requirement is usually a short, customer-friendly survey that people will actually complete after checkout. Typeform is recommended for customer-facing surveys and brand-friendly design, while the startup guides note that keeping surveys short and focused improves completion rates.[1][10]

My practical recommendation:
- Choose **Typeform** if you care most about response rate and a polished post-purchase experience.[1][11]
- Choose **Tally** if you want strong functionality at low cost and don’t need the most branded UI.[1][2]
- Choose **SurveyMonkey** if you expect the team to want more traditional survey ops and broad familiarity later.[1][7]

If you want, I can also give you a **2-tool shortlist based on your budget** and whether the survey is **email-based, embedded on-site, or sent via SMS**.


Recommend survey software for a company with under 100 employees.

For a company with **under 100 employees**, the best fit is usually a tool that is **easy to roll out, affordable, and flexible enough to grow**. Based on current small-business recommendations, the strongest general-purpose options are **SurveyMonkey**, **Jotform**, and **SurveySparrow** for smaller teams, with **Typeform** often favored when response quality and user experience matter most.[2][6][10][13]

- **SurveyMonkey** — Best all-around choice if you want a mature, familiar platform with broad survey features and room to scale.[2][16]
- **Jotform** — Good if you want surveys plus forms/workflows in one tool, especially for internal processes and data collection.[2]
- **SurveySparrow** — Strong if you want a more conversational survey experience and higher engagement.[2]
- **Typeform** — Best for polished, interactive surveys where completion rate and user experience are priorities.[6][13]
- **Google Forms** — Best for the simplest, lowest-friction option if you already use Google Workspace and do not need advanced logic or branding.[19]

If you want a practical default recommendation, I’d suggest:

- **Choose SurveyMonkey** for the safest all-purpose pick.
- **Choose Typeform** if appearance and respondent experience matter most.
- **Choose Google Forms** if cost and simplicity matter most.
- **Choose Jotform** if you need surveys that connect to other business workflows.[2][6][10][19]

If you want, I can also narrow this down by **budget**, **internal employee surveys vs customer surveys**, or **need for anonymous responses**.


For an **affordable SMB survey tool**, the safest default pick is **Google Forms** if you want **zero cost** and simple surveys, while **SurveyMonkey**, **Zoho Survey**, and **ProProfs Survey Maker** are common low-cost upgrades when you need more features.[6][7][9][13]

A practical shortlist:

| Tool | Best for | Starting price / free plan |
|---|---|---|
| **Google Forms** | Very small businesses, simple internal/customer surveys | **Free** with unlimited surveys and responses in Google accounts/Workspace contexts.[6][7][9][13] |
| **Zoho Survey** | SMBs already using Zoho tools | Starts around **$7.42/month** in one 2026 comparison.[8] |
| **ProProfs Survey Maker** | NPS/CSAT and basic business feedback | Free plan; paid plans start around **$19.99/month** or low per-response pricing depending on plan/source.[7][5] |
| **SurveyMonkey** | General-purpose surveys with a familiar interface | Free tier available; paid plans commonly start around **$25/month**.[2][7][11][13] |
| **Typeform** | More polished, conversational surveys | Starts around **$25–$29/month** depending on source.[7][13] |

If you want the **cheapest useful option**, start with **Google Forms**; if you want **better branding, logic, or analytics**, look at **Zoho Survey** or **SurveyMonkey**.[6][8][9][13]

If you tell me your budget and whether the survey is for **customers, employees, or leads**, I can narrow it to the best 2–3 options.


What survey software do small companies actually use?

Small companies most often use **Google Forms**, **SurveyMonkey**, **Typeform**, and **Jotform**; for employee feedback, **Microsoft Forms**, **SurveySparrow**, and **SurveyMonkey** also show up frequently in small-business roundups.[1][8][12][20]

The pattern in the results is pretty clear:

- **Google Forms** is the default choice for very small businesses because it is free, simple, and easy to share.[1][3][6][12]
- **SurveyMonkey** is the best-known mainstream option when a small company wants a more polished, flexible survey tool and doesn’t mind paying as it grows.[1][7][9][11][13][20]
- **Typeform** is common for companies that want more engaging, conversational surveys.[8][9][11][13][19]
- **Jotform** is often used when surveys need to double as forms for registrations, lead capture, or payments.[8][9][12]
- **Microsoft Forms** appears mainly in businesses already using Microsoft 365.[12]
- **SurveySparrow** is often recommended for recurring feedback like employee pulse surveys and NPS.[9][12][15][20]

If you want the shortest practical answer: **Google Forms for zero-budget simplicity, SurveyMonkey for the most common “real business” survey platform, and Typeform/Jotform when small companies want a better-looking or more flexible experience**.[1][6][9][13]


Best online questionnaire software for market research

The **best online questionnaire software for market research** depends on whether you need **enterprise-grade analysis**, **built-in respondents**, or **budget-friendly survey creation**. For most market research use cases, **Qualtrics**, **SurveyMonkey**, **QuestionPro**, and **Pollfish** are the strongest choices.[4][5][8][9][11]

- **Qualtrics** — best for **enterprise / advanced research**; it is repeatedly ranked at or near the top for survey tools and is described as the strongest option for complex research programs.[4][9][11]
- **SurveyMonkey** — best for **speed and audience targeting**; sources note it is especially useful when you need **market research panel access** and strong targeting/reporting.[2][8][9]
- **QuestionPro** — best for **structured research and value**; it is consistently recommended for market research and described as strong on capability per dollar.[5][8][9]
- **Pollfish** — best if you need **built-in market research respondents/panels**; it is specifically listed among the strongest market-research-focused tools.[1][5][17]
- **Typeform** — best when **response quality and engagement** matter more than cost; it is often recommended for a smoother respondent experience.[2][8]
- **Sogolytics** — best for **business use on a tighter budget**; one review says it ranks highly because it offers unlimited surveys/responses on the free plan and useful AI analytics.[2]

If you want a single recommendation:
- Choose **Qualtrics** for the most capable overall market research platform.[4][11]
- Choose **SurveyMonkey** if you want easier execution and access to research audiences.[2][8][9]
- Choose **Pollfish** if respondent acquisition is your main need.[5][17]

If you want, I can also give you a **shortlist by budget**, **feature comparison**, or **best choice for academic vs. consumer vs. B2B research**.


What is the best enterprise survey platform for customer experience research?

For **enterprise customer experience (CX) research**, **Qualtrics** is the strongest all-around choice in the results provided. Multiple rankings call it the top pick for enterprise-scale research because it combines advanced survey logic, enterprise governance, and strong CX analytics.[3][4][7][8][10]

If your priority is slightly different, the best alternative depends on the use case:

| Platform | Best fit | Why it stands out |
|---|---|---|
| **Qualtrics** | **Best overall for enterprise CX research** | Repeatedly ranked first for enterprise research, advanced analytics, and closed-loop CX workflows.[3][4][7][8][10] |
| **Medallia** | Best for dedicated customer experience management | Highlighted as a leader in CX management and continuous Voice of Customer programs.[9] |
| **SurveyMonkey Enterprise** | Best for broad organizational adoption | Noted for approachable deployment across business functions with minimal training.[9] |
| **Sprig** | Best for modern AI-driven enterprise research | Positioned as a strong emerging platform for customer, product, market, and employee research.[9] |

If you want a **single recommendation**: choose **Qualtrics** for the broadest enterprise CX research capability, and choose **Medallia** if your organization is specifically focused on continuous Voice of Customer operations across service touchpoints.[3][4][7][9][10]


We need to run employee engagement surveys twice a year for 200 staff. What software should we get?

For **200 staff** doing surveys **twice a year**, you most likely want a **mid-market employee engagement platform** rather than a basic form tool. The strongest fits are **Culture Amp**, **Lattice**, **Leapsome**, or **15Five**; if you want the lightest, fastest option, **Workleap Officevibe** is also a good fit for teams under 200 or close to that size.[1][5][6]

A practical shortlist for your case:

| If your priority is… | Best-fit software | Why |
|---|---|---|
| **Best overall engagement analytics** | **Culture Amp** | Repeatedly identified as a top choice for mid-market and larger teams, especially when benchmarking and reporting matter.[1][2][6] |
| **Engagement + performance in one system** | **Lattice** or **Leapsome** | Recommended for 50–500 or 200–5,000 employee teams that want surveys alongside reviews, OKRs, and manager workflows.[1][5][6][7] |
| **Simple, fast pulse surveys** | **Workleap Officevibe** | Good for smaller or near-200 teams that want quick deployment and affordable survey features.[1][5] |
| **Best if you want strong survey programs but not full HR suite complexity** | **15Five** | Commonly listed with other mid-market survey tools for teams around your size.[1][5] |

Because you’re running surveys only **twice a year**, you do **not** need the heavy enterprise end of the market unless you also want advanced benchmarking, complex analytics, or global compliance features.[1][6][13][15]

My recommendation:

- Choose **Culture Amp** if you want the safest “best overall” buy for 200 employees and care about reporting quality and benchmarking.[1][2][6]
- Choose **Lattice** or **Leapsome** if you also want performance reviews, OKRs, and manager action plans in the same platform.[1][5][7]
- Choose **Workleap Officevibe** if you want something simpler and lower-lift, with less implementation overhead.[1][5]

If you want, I can narrow this to **the best 2 options** based on your **budget, whether you use Microsoft 365/Slack/Teams, and whether you want anonymity and benchmarking**.


best form builder with skip logic and branch conditioning

The best overall choice for **skip logic + branch conditioning** is **Jotform** if you need the most granular rule control, while **Typeform** is the best pick if you want the cleanest conversational experience with strong branching.[1][4]

- **Choose Jotform** if your form needs **complex multi-condition branching**, page jumps, and more advanced workflow-style logic.[1][13]
- **Choose Typeform** if your priority is **higher completion rates** and a polished, one-question-at-a-time flow with visual logic.[1][3][4]
- **Choose Fillout** if you want strong branching support with a simpler modern builder, though some sources note constraints on bidirectional jumps.[2][4]
- **Choose Gravity Forms** if you are on WordPress and want robust conditional logic, including page-level skip logic.[2][12][16]
- **Choose SurveyJS** if you are a developer and need **maximum programmatic control** over branching logic.[3]

If you want a single default recommendation:
- **Best for most advanced forms:** **Jotform**
- **Best for user experience / conversions:** **Typeform**
- **Best for developers:** **SurveyJS**[1][3][4]

If you want, I can narrow this down to the **best free option**, **best no-code option**, or **best for WordPress**.


Which survey platform offers HIPAA compliance for healthcare patient feedback?

A few survey platforms offer **HIPAA-compliant** options for healthcare patient feedback, but the clearest matches in the results are **SurveyMonkey Enterprise**, **Jotform Enterprise**, **BlockSurvey**, **Zoho Survey**, **Qualtrics**, and **Alchemer**.[1][8][13][14]

If you want the most directly supported answer from the results, **SurveyMonkey Enterprise** explicitly says its HIPAA-compliant survey tools can be used for *patient intake* and *post-visit feedback*, and that HIPAA-enabled accounts are available only with **SurveyMonkey Enterprise**.[1][13] **Jotform Enterprise** also offers a HIPAA-enabled form builder for secure patient surveys.[14] **BlockSurvey** states it is HIPAA compliant and signs a BAA for Team and Enterprise customers.[8]

A practical caution: several sources note that HIPAA support is often limited to **higher-tier or enterprise plans**, and you should confirm a **Business Associate Agreement (BAA)** for the exact plan you intend to use.[1][3][8][12]


What survey software is best for non-profits on a budget?

For **non-profits on a budget**, **Google Forms** is usually the best choice if you need a *free, simple* survey tool with unlimited responses and basic feedback collection.[1][5][15]

If you need a bit more functionality, the best low-cost alternatives are:

- **Zoho Survey** — a strong budget option with a generous free plan and nonprofit discounts.[7]
- **SurveyMonkey** — better for more polished surveys and analytics, with nonprofit pricing and a free plan, but it is typically less budget-friendly than Google Forms for ongoing use.[1][15]
- **Tally** — a free, lightweight option mentioned as suitable for zero-budget basic data collection.[14]
- **KoBoToolbox** — best if your nonprofit does field data collection or works in low-connectivity settings.[5]

A practical rule of thumb:
- **Choose Google Forms** for event feedback, volunteer surveys, and one-off questionnaires.[1][5]
- **Choose Zoho Survey or SurveyMonkey** if you need more design, branching, or reporting features.[7][15]
- **Choose KoBoToolbox** if you need offline or field-ready data collection.[5]

If you want, I can also give you a **top 5 budget survey tools for nonprofits** with a quick pros/cons comparison.


We're an e-commerce brand looking for post-purchase survey tools. What should we buy?

If you’re an **e-commerce brand**, the best buy depends on what you want the surveys to do. For most brands focused on **marketing attribution** and understanding which channels drive purchases, **Fairing** is the strongest default pick; if you want **deeper segmentation**, **KnoCommerce** is a strong alternative, and if you want a **lower-cost starting point**, **Zigpoll** is a common choice.[7][1]

A practical buying shortlist:

- **Fairing** — best for **“How did you hear about us?”** attribution, especially when you want survey responses tied to order and lifetime-value data.[7][1]
- **KnoCommerce** — best for **multi-attribute attribution** and segmentation, with Shopify-native ecommerce focus and benchmarking mentioned in the results.[7][1]
- **Zigpoll** — best if you want a **free or low-cost start** and a simpler launch.[7]
- **Grapevine** — best for **flat-rate unlimited surveys**.[7]
- **Okendo** — best if you want surveys bundled with **reviews and loyalty** tools.[7]
- **Typeform** — best if you care more about **survey design and response quality** than ecommerce attribution specifically.[1]

If you want a simple recommendation:

- Buy **Fairing** if your main goal is **attribution**.
- Buy **KnoCommerce** if you want **richer segmentation** and analysis.
- Buy **Zigpoll** if you want to **test the workflow cheaply first**.[7][1]

What to look for before you purchase:

- **Shopify integration** and placement on the **Thank You / Order Status page**.[9][14]
- Ability to ask a **single attribution question** or build **multi-question logic** depending on your use case.[9]
- Whether survey responses can sync into your stack, especially **Klaviyo** or ad platforms.[15][1]
- Whether the tool is built for **ecommerce attribution** rather than generic surveys.[1][7]

If you want, I can turn this into a **3-option vendor comparison** with recommended pricing tier, use case, and implementation effort.


Best software to run Net Promoter Score NPS surveys

The **best software for running NPS surveys** depends on your use case, but the most commonly recommended options are **Delighted** for simple, automated NPS programs, **ProProfs Survey Maker** for an all-around beginner-friendly choice, **Qualtrics** for enterprise-scale programs, and **SurveyMonkey** for flexible survey creation.[2][3][5][12][19]

- **Delighted** is repeatedly positioned as a top overall NPS tool because it offers simple, mobile-friendly NPS surveys plus automated follow-ups and integrations.[5]
- **ProProfs Survey Maker** is recommended as a strong overall pick, especially if you are starting out or need both customer NPS and employee NPS (eNPS).[2]
- **Qualtrics** is the strongest option for large enterprise NPS programs, especially when you need benchmarking and deeper analytics.[3]
- **SurveyMonkey** is a solid general-purpose survey platform that can be customized for NPS and broader customer-experience surveys.[12]
- **CustomerGauge** is a strong choice for B2B teams that want to connect NPS with account revenue and customer health.[3]

If your priority is **ease of use and quick deployment**, choose **Delighted** or **ProProfs**.[2][5]
If your priority is **advanced analysis**, choose **Chattermill** or **Qualtrics**.[3]
If your priority is **B2B revenue linkage**, choose **CustomerGauge**.[3]

If you want, I can also give you a **ranked shortlist by budget, company size, or SaaS vs. e-commerce**.


top survey tools for academic research and data collection

For **academic research and data collection**, the strongest all-around choice is **Qualtrics**, especially for projects that need advanced logic, robust analysis, and institutional support.[4][8][13][17] If you need a **free or low-cost** option, **Google Forms** is the simplest budget choice, while **SurveyMonkey** is a practical middle ground for many thesis-level surveys.[4][17][18]

A concise ranking by common research needs:

| Tool | Best for | Notes |
|---|---|---|
| **Qualtrics** | PhD/funded research, complex surveys | Repeatedly ranked the top research-grade platform; strong branching, analytics, and university licensing are common.[4][8][13][17] |
| **Google Forms** | Simple, free data collection | Good for basic surveys and pilots; limited advanced survey logic compared with research-focused tools.[4][17][18] |
| **SurveyMonkey** | General academic surveys | Solid balance of cost, usability, and exports; often used for master’s and smaller research projects.[4][8][10] |
| **LimeSurvey** | Data control, self-hosting, privacy | Favored when researchers want open-source control and deeper customization.[5][7][9][15] |
| **Typeform** | High engagement, UX studies | Better visual experience and completion rates, but usually higher cost for research use.[4][5][8] |
| **QuestionPro** | Advanced survey logic | Commonly listed for academic and research use, especially when you need more specialized question types.[1][2][10] |
| **Alchemer** | Advanced research features | Strong for features like MaxDiff, conjoint, and detailed reporting.[1] |
| **Microsoft Forms** | Microsoft 365 workflows | Useful for institutions already standardized on Microsoft tools.[5][8] |
| **REDCap** | Health/clinical research | Commonly recommended in research settings where secure, structured data handling matters.[5] |
| **JISC Online Surveys** | UK academic institutions | Often mentioned as a major academic survey option in the UK context.[7] |

If you want the shortest recommendation:
- **Best overall:** **Qualtrics**[4][8][13]
- **Best free option:** **Google Forms**[4][17][18]
- **Best budget paid option:** **SurveyMonkey**[4][8]
- **Best for full control/privacy:** **LimeSurvey**[5][7][9]

If you want, I can also give you:
- a **top 5 list by budget**
- a **comparison focused on GDPR/SPSS/export features**
- or a **best tool for thesis surveys vs. lab studies vs. clinical research**


We need a secure survey tool that supports multilingual questionnaires for global customer research.

For a **secure**, **multilingual** survey tool for global customer research, the strongest fits in your results are **EUSurvey**, **BlockSurvey**, **LimeSurvey**, **SurveyMonkey**, **QuestionPro**, and **Snap Surveys**.[1][5][14][18][16][17]

- **EUSurvey** is the most clearly security-focused option in the results: it is described as the European Commission’s official survey platform, hosted on secure European Commission servers, supporting the 24 official EU languages, and using EU Login for survey authors.[1]
- **BlockSurvey** is a strong privacy-first choice: it offers multilingual surveys in 100+ languages and is described as end-to-end encrypted / privacy-first in the provided results.[2][6][14]
- **LimeSurvey** is a practical self-hosted/open-source option: it supports over 80 languages and advertises security/privacy features including SSL encryption and GDPR compliance.[5]
- **SurveyMonkey** is a mainstream option with multilingual survey workflows: it lets respondents choose their preferred language and supports language links and uploaded translations.[18]
- **QuestionPro** supports multilingual surveys in 95+ languages and also lets users change the application language.[16]
- **Snap Surveys** supports any number of languages in one survey link, including right-to-left scripts like Arabic and Hebrew, and can automatically present the questionnaire in the respondent’s preferred language.[17]

If you want the **best match for maximum security + multilingual support**, **EUSurvey** or **BlockSurvey** stand out most from the results.[1][14] If you need a more established commercial research platform with broad survey operations, **SurveyMonkey** or **QuestionPro** are the more general-purpose options.[16][18]


What is the best survey tool for collecting product feedback from SaaS users?

For **SaaS product feedback collected inside the app**, **Refiner** is the strongest single-purpose choice in the results you provided, because it is explicitly designed for **in-product microsurveys** with **smart triggers** and **real-time dashboards**.[8] If you want a broader, more all-in-one feedback stack, **Featurebase** and **Gleap** are also top contenders, especially when you need surveys alongside feature requests, bug reports, or roadmap feedback.[3][6]

A practical way to choose:

- **Refiner** — best for **in-app product surveys** and behavioral targeting.[8]
- **Survicate** — best balanced option for **customer feedback across channels** and contextual targeting.[7][14]
- **Zonka Feedback** — best for **multichannel surveys** and **closed-loop workflows**.[4]
- **Typeform** — best if you want **polished, high-completion surveys** rather than deep in-product targeting.[7]
- **Qualtrics** — best for **enterprise research** and advanced survey programs.[4][7]

If your goal is specifically **collecting product feedback from SaaS users during product use**, I’d pick **Refiner** first. If you want one tool that can cover more than surveys, **Featurebase** or **Gleap** may be better overall.[3][6][8]


easy to use survey software for quick customer feedback

For **quick customer feedback**, the easiest options are **Google Forms**, **Typeform**, **SurveyMonkey**, and **SurveySparrow**. Google Forms is the simplest free choice with unlimited surveys/responses and real-time Google Sheets sync, while Typeform and SurveyMonkey are strong if you want a more polished, beginner-friendly experience; SurveySparrow is especially suited to customer feedback and conversational surveys.[4][13][16]

A practical shortlist:

- **Google Forms** — best if you want **fast, free, and simple** setup with unlimited responses.[4][12][13]
- **SurveyMonkey** — best if you want **templates and quick survey creation** with a widely used interface.[2][5][16]
- **Typeform** — best if you want a **clean, beginner-friendly** form that feels more conversational.[2][13]
- **SurveySparrow** — best if your priority is **customer feedback** and higher response rates through a chat-like format.[16][17]
- **SurveyPlanet** — good if you want a **free survey maker** with unlimited surveys and a straightforward design flow.[3][11]

If you want the **simplest recommendation**:
- Use **Google Forms** for the quickest free option.[4][12][13]
- Use **SurveySparrow** if the goal is specifically **customer feedback** rather than general surveys.[8][16]

If you want, I can narrow this down to the **best free tool**, **best paid tool**, or the **best one for a website popup/customer satisfaction survey**.


Best survey app with offline response collection for field research

For **field research with offline response collection**, the strongest all-around choices are **KoboToolbox**, **SurveyCTO**, and **ODK-based tools**; if you want a more business/workflow-oriented app, **Clappia** is a strong option, and **SurveyMonkey Anywhere** is a simpler mainstream choice for offline surveys.[2][5][1]

- **Best for research/humanitarian fieldwork:** **KoboToolbox** because it is built around XLSForm questionnaires and offline collection with sync after reconnecting.[2]
- **Best for higher-control research workflows:** **SurveyCTO** because it is commonly grouped with KoboToolbox and ODK as a strong research-focused offline option.[5]
- **Best for no-code field operations:** **Clappia** because it supports offline data collection plus GPS, barcode/QR scanning, photos, signatures, approvals, and automated workflows.[5]
- **Best simple mainstream option:** **SurveyMonkey Anywhere** because its mobile app is designed to collect data securely without an internet connection.[1]

If you want the **single best pick for typical field research**, I’d choose **KoboToolbox**: it is explicitly positioned for research-oriented offline collection and syncing, while remaining practical for questionnaire-based studies.[2]

If you want, I can also give you a **ranked shortlist by use case**:
- **best free/open-source**
- **best for NGOs/humanitarian work**
- **best for complex skip logic**
- **best for Android field tablets**
- **best for photo/GPS-heavy surveys**


Which survey software has the best custom branding and white-label options?

The **best choice for custom branding and white-label options** appears to be **SurveyKing** if you want the most complete white-label control, while **QuestionPro** is the strongest enterprise-style alternative and **ProProfs Survey Maker** is a solid easier-to-use option.[16][5][3]

- **SurveyKing** offers the most explicit white-label package in the results: custom subdomains, custom HTML/CSS, branded reports, and global or per-survey branding control.[16]
- **QuestionPro** is repeatedly positioned as a top white-label platform, with configurable logos, themes, custom look-and-feel, and enterprise governance around branded survey programs.[5][12]
- **ProProfs Survey Maker** is described as best for extensive customization, with custom branding, themes, fonts, and white-label support aimed at businesses and agencies.[3][10]
- **SurveyMonkey** has strong branding customization, including logo upload, AI-generated on-brand themes, and control over colors, fonts, and imagery, but the results do not show as much white-label depth as SurveyKing.[7][12]
- **SurveyPlanet Pro** supports custom branding and a custom success URL, but its branding controls look more limited than the most white-label-focused tools.[8]

If you want the shortest answer: **SurveyKing for maximum white-label control; QuestionPro for enterprise-grade branded survey programs; ProProfs for a balance of customization and ease of use**.[16][5][3]


What tool should a B2B SaaS company buy to measure customer satisfaction CSAT?

For a **B2B SaaS** company, the best buy depends on *where* you want to measure CSAT: **Refiner** is a strong pick for in-app, account-level B2B SaaS CSAT, while **Survicate** is a strong general-purpose choice for product and support teams. If your CSAT is mainly after support tickets, **Nicereply** or **Simplesat** are better fits because they trigger CSAT directly from the helpdesk.[2][1]

If you want one practical recommendation, **buy Refiner** if your goal is product-led B2B SaaS CSAT with account segmentation and product analytics integration.[2] If you need broader, lower-friction coverage across the customer journey, choose **Survicate**.[2][3]

A simple way to decide:

- **Refiner** — best for *B2B SaaS in-app CSAT* and account-level segmentation.[2]
- **Survicate** — best for *multi-channel CSAT* across product and support workflows.[2][3]
- **Nicereply / Simplesat** — best for *post-support ticket CSAT* inside a helpdesk.[1][11]

If you tell me whether you want **in-app**, **email**, or **helpdesk-triggered** CSAT, I can narrow it to a single tool.


best survey software for large scale market research studies

For **large-scale market research studies**, the strongest overall choice is **Qualtrics** because it is repeatedly positioned as the best fit for **enterprise research programs** with **excellent advanced logic and quotas**.[1][3][6]

If you are choosing among the top options, the usual shortlist is:

- **Qualtrics** — best for **complex enterprise studies**, advanced survey logic, and large research programs.[1][3][6]
- **Forsta** — best for **professional agency fieldwork** and **large-scale quantitative research**.[1][6]
- **QuestionPro** — good when you want strong capability for the **price**.[1][5]
- **SurveyMonkey** — better for **speed** and general-purpose surveys than for the most complex research designs.[1]
- **Pollfish** or **Suzy** — useful when **built-in panel access** is important for market research sampling.[5]

For most organizations doing serious large-scale research, the decision is usually:

- Choose **Qualtrics** if you need the most robust all-around platform for enterprise-level work.[1][3][6]
- Choose **Forsta** if your focus is heavy-duty agency quant work and fieldwork execution.[1][6]
- Choose **QuestionPro** if budget matters but you still need advanced survey capability.[1]

If you want, I can also give you a **ranked top 5 by use case** or a **comparison table by features, panel access, analytics, and pricing**.


We are tired of ugly feedback forms. What is the modern survey software with high completion rates?

The most **modern** survey software for high completion rates is usually **Typeform**. Its one-question-at-a-time, conversational design is repeatedly described as producing higher engagement and completion than traditional forms, with one benchmark citing **57% average completion** versus **30–40%** for grid-style surveys.[1][2][5]

If you want a close alternative, **SurveySparrow** is also positioned around conversational surveys and response rates, with claims of completion improvements of up to **40%** over traditional forms.[8][11]

A practical short list:

- **Typeform** — best when the priority is *beautiful, modern, high-completion* surveys.[1][2][13]
- **SurveySparrow** — best for conversational surveys and customer feedback workflows.[8][11]
- **SurveyMonkey** — best if you want a more established, general-purpose platform with stronger benchmarking and branching logic.[2][9][17]

If your main goal is “no ugly forms,” start with **Typeform**; if you want a more CX-oriented tool, consider **SurveySparrow** next.[1][8][13]


Which survey tool connects best with webhooks and automated workflows?

If your priority is **webhooks + automated workflows**, **SurveySparrow**, **SurveyMonkey**, **QuestionPro**, and **SurveyLab** are the strongest matches in the results, with **SurveySparrow** standing out for direct webhook transfer to any configured URL and support for GET/POST/PATCH/PUT requests.[4] SurveyMonkey also emphasizes webhook-based push to third-party tools like Slack, HubSpot, and Power BI, which makes it a strong choice for workflow automation.[11]

A quick practical ranking from the results:

- **Best for direct webhook flexibility:** **SurveySparrow** — supports transferring survey data to any configured URL and multiple HTTP methods.[4]
- **Best for broad workflow integrations:** **SurveyMonkey** — webhook integration is positioned for sharing feedback data with common workflow and analytics tools.[11]
- **Best for incoming + outgoing automation:** **QuestionPro** — supports both incoming and outgoing webhooks, including triggers before, during, and after a survey.[6]
- **Best for event-triggered survey workflows:** **SurveyLab** — can trigger surveys from external events and send data to other systems via webhooks.[8][13]

If you want the single best answer based on the search results, **SurveySparrow** appears strongest for webhook-driven automation because its webhook feature is explicitly described as transferring data to any URL with multiple request methods.[4]