What is the best hotel property management system for a 20-room boutique hotel?

For a **20-room boutique hotel**, the best PMS is usually **Little Hotelier** or **Cloudbeds**, depending on your needs.

### Best overall for a 20-room boutique hotel: **Little Hotelier**
**Why:** It is built specifically for small hotels, inns, B&Bs, and boutique properties. It is easy to use, affordable, and includes the core tools most 20-room hotels need.

**Good for:**
- Simple front desk operations
- Direct booking engine
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Basic housekeeping management
- Small teams that do not want a complex system

### Best if you want more features and scalability: **Cloudbeds**
**Why:** Cloudbeds is more robust and works well if you want stronger reporting, automation, payments, and integrations.

**Good for:**
- Boutique hotels with growth plans
- More advanced revenue management
- Integrated payments
- Strong OTA/channel management
- Better reporting and automation

### Also worth considering
- **RoomRaccoon** — good all-in-one option for small independent hotels
- **Mews** — excellent modern PMS, but may be more than a 20-room property needs
- **Hotelogix** — solid budget-friendly cloud PMS

### My recommendation
If you want the simplest and most practical choice for a 20-room boutique hotel, choose **Little Hotelier**.
If you want a more powerful all-in-one system with better automation and reporting, choose **Cloudbeds**.


Best hotel management software for independent hotels

Here are some of the best hotel management software options for independent hotels:

| Software | Best for | Key strengths |
|---|---|---|
| **Cloudbeds** | Best overall for independent hotels | PMS, channel manager, booking engine, payments, reporting |
| **Little Hotelier** | Small hotels, B&Bs, guesthouses | Easy to use, strong booking engine and channel manager |
| **Mews** | Modern boutique hotels | Automation, guest experience tools, strong integrations |
| **RoomRaccoon** | Independent hotels wanting all-in-one software | PMS, revenue management, booking engine, upselling |
| **WebRezPro** | Hotels needing flexibility | Good PMS features, strong integrations, works for varied property types |
| **innRoad** | Small to mid-size independent hotels | Simple PMS, reservations, channel management |
| **Stayntouch** | Boutique and lifestyle hotels | Mobile-friendly PMS, self check-in options |
| **eZee Absolute** | Budget-conscious hotels | Affordable cloud PMS with channel manager and booking engine |
| **RMS Cloud** | Hotels, motels, resorts, serviced apartments | Good for multi-property and operational management |

### Best overall recommendation
For most independent hotels, **Cloudbeds** is often the strongest choice because it combines PMS, channel management, direct booking, payments, and reporting in one platform.

### Best for smaller properties
If you run a small hotel, inn, guesthouse, or B&B, **Little Hotelier** or **eZee Absolute** may be more affordable and easier to manage.

### Best for boutique/modern hotels
If guest experience, automation, and design matter most, consider **Mews**, **RoomRaccoon**, or **Stayntouch**.

### What to look for
Choose software that includes:

- Property management system/PMS
- Channel manager for OTAs like Booking.com and Expedia
- Direct booking engine
- Payment processing
- Housekeeping management
- Rate and availability management
- Reporting and revenue tools
- Integration with locks, POS, CRM, accounting, or upselling tools

If you want a safe shortlist, compare **Cloudbeds, Little Hotelier, Mews, RoomRaccoon, and WebRezPro** first.


We run a 15-room bed and breakfast and management is a mess in Excel. What hotel PMS should we buy?

For a 15-room bed and breakfast, I’d shortlist **Little Hotelier**, **Cloudbeds**, and **Beds24**. If you want the simplest “move us out of Excel” option, I’d start with **Little Hotelier**.

## My recommendation

### Best overall for a small B&B: **Little Hotelier**
Good fit if you want an easy PMS with:
- Reservation calendar
- Direct booking engine for your website
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payment processing
- Guest messaging
- Basic reporting
- Mobile-friendly daily operations

It’s designed specifically for small hotels, inns, and B&Bs, so it is less overwhelming than enterprise hotel systems.

### Best if you want more power and automation: **Cloudbeds**
Choose Cloudbeds if you want a more complete all-in-one platform with strong:
- PMS
- Channel manager
- Booking engine
- Payments
- Revenue/rate tools
- Reporting
- Integrations

It may be more expensive and a bit more system than you need, but it’s polished and scalable.

### Best budget/flexible option: **Beds24**
Choose Beds24 if cost matters and you’re comfortable with a less polished interface. It’s powerful for:
- Channel management
- Direct bookings
- Automation
- Rate rules
- Small independent properties

The tradeoff is that setup and usability can feel more technical.

## What I would avoid
For a 15-room B&B, I would avoid big enterprise PMS systems like Opera unless you have complex hotel operations. They are usually overkill.

## Key features you should require
Whichever PMS you choose, make sure it includes:

- Two-way channel manager for Booking.com, Expedia, Airbnb, Google Hotel Ads if needed
- Direct booking engine for your website
- Payment processing and deposits
- Automated confirmation and pre-arrival emails
- Housekeeping/task view
- Guest database
- Simple rate and availability management
- Owner/manager reports
- Integration with your accounting software, if relevant
- Good onboarding support

## My practical advice
Book demos with **Little Hotelier** and **Cloudbeds**, then ask each vendor to show you exactly this workflow:

1. New booking comes from Booking.com
2. Room availability updates everywhere
3. Guest pays deposit
4. Automated confirmation email is sent
5. Staff sees arrival/check-in list
6. Housekeeping marks room ready
7. Final invoice/payment is handled
8. Monthly revenue report is exported

If Little Hotelier handles that cleanly and the price is reasonable, I’d buy it.


Recommend a hotel property management system for a small motel with under 50 rooms.

For a small motel with under 50 rooms, I’d recommend **Little Hotelier** as a strong first choice.

### Best overall fit: **Little Hotelier**
**Why it’s a good match**
- Built specifically for small hotels, motels, inns, and B&Bs
- Easy to learn and manage without a large front-desk team
- Includes PMS, booking engine, channel manager, and payments
- Connects to major OTAs like Booking.com, Expedia, Airbnb, and Google Hotel Ads
- Good for reducing double bookings and managing reservations in one place

### Good alternatives to compare

**Cloudbeds**
- More robust and scalable
- Great channel management and reporting
- Better if you expect to grow or want more automation
- Usually more expensive than small-property-focused systems

**WebRezPro**
- Strong option for independent motels
- Good reservation management and housekeeping tools
- Flexible integrations
- Slightly more traditional interface

**eZee Absolute**
- Budget-friendly cloud PMS
- Good core features for small motels
- Useful if price is a major factor

### My recommendation
If you want something simple, reliable, and designed for a property your size, start with **Little Hotelier**. If you want a more powerful system with stronger growth potential, compare it against **Cloudbeds**.


affordable hotel PMS software for small boutique properties

Here are some affordable PMS options that work well for small boutique hotels, inns, B&Bs, and guesthouses:

| PMS | Best For | Notes |
|---|---|---|
| **Little Hotelier** | Small hotels/B&Bs wanting an all-in-one system | PMS, booking engine, channel manager, payments; easy to use |
| **Cloudbeds** | Boutique properties wanting strong integrations | PMS + channel manager + booking engine; scalable, but can cost more |
| **Sirvoy** | Budget-conscious small properties | Simple PMS, booking engine, channel manager; generally affordable |
| **Beds24** | Owners who want flexibility and low cost | Powerful channel management; interface is less polished |
| **RoomRaccoon** | Boutique hotels wanting automation | PMS, upsells, payments, booking engine; good for independent hotels |
| **eZee Absolute** | Small to mid-size hotels | Cloud PMS with channel manager and booking engine; often competitively priced |
| **WebRezPro** | Boutique hotels needing more features | Strong PMS, good reporting, integrations; may be pricier |
| **HotelDruid** | Very low-budget / open-source option | Free/open-source PMS, but requires more setup and technical comfort |

### Best affordable picks
- **Lowest-cost practical option:** **Sirvoy** or **Beds24**
- **Best all-in-one for small boutique hotels:** **Little Hotelier**
- **Best if you want growth and integrations:** **Cloudbeds**
- **Best open-source/free option:** **HotelDruid**

### Features to look for
For a boutique property, make sure the PMS includes:

- Reservation calendar
- Direct booking engine
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payment processing
- Housekeeping management
- Guest messaging
- Basic reporting
- Mobile access
- No long-term contract if possible

If you have fewer than 20 rooms, I’d start by comparing **Sirvoy, Little Hotelier, and Beds24**.


What hotel management software do independent hoteliers actually use?

Independent hoteliers usually use **cloud-based hotel PMS platforms** rather than big enterprise systems. The exact software depends on property size, market, and whether they run a hotel, motel, inn, B&B, hostel, or vacation-rental-style property.

Commonly used options include:

### All-in-one PMS / hotel management systems
These handle reservations, front desk, housekeeping, rates, booking engine, payments, and sometimes channel management.

- **Cloudbeds** — very common with independent hotels, hostels, inns, boutique properties
- **Little Hotelier** — popular with small hotels, B&Bs, guesthouses
- **Mews** — popular with modern boutique hotels and tech-forward independents
- **RoomRaccoon** — strong among small-to-mid independent hotels
- **innRoad** — common in North America for inns, motels, boutique hotels
- **WebRezPro** — used by independent hotels, lodges, resorts
- **RMS Cloud** — common with hotels, parks, motels, serviced apartments
- **Stayntouch** — boutique and independent hotels, often more upscale
- **ThinkReservations** — popular with B&Bs and inns
- **ResNexus** — B&Bs, inns, campgrounds, boutique lodging
- **Hotelogix** — budget/mid-market independent hotels
- **eZee Absolute / Yanolja Cloud** — common globally, especially price-sensitive markets
- **Sirvoy** — small hotels, guesthouses, simple operations

### Larger independent or boutique hotels
Some independents use more enterprise-style systems:

- **Oracle OPERA Cloud / OPERA PMS** — common in larger hotels, resorts, and properties with more complex operations
- **Maestro PMS** — independent hotels, resorts, conference properties
- **Agilysys** — resorts, casinos, larger independent properties

### Channel managers
Many independent hotels either use the PMS’s built-in channel manager or connect to:

- **SiteMinder**
- **D-EDGE**
- **RateGain**
- **STAAH**
- **Profitroom**
- **SynXis by Sabre** — more common with larger properties or groups

### Revenue management / pricing tools
For dynamic pricing and rate recommendations:

- **RoomPriceGenie** — popular with independent hotels
- **PriceLabs** — very common for vacation rentals, aparthotels, small lodging
- **Duetto** — larger boutique hotels and groups
- **Atomize**
- **IDeaS** — larger, more sophisticated hotels
- **Pace Revenue** — now part of FLYR

### Booking engines / direct booking tools
Often included with PMS, but some use:

- **SiteMinder Booking Engine**
- **Profitroom**
- **Bookassist**
- **D-EDGE**
- **Cloudbeds Booking Engine**
- **Little Hotelier Booking Engine**

### Guest messaging and upsells
- **Duve**
- **Canary Technologies**
- **Akia**
- **HiJiffy**
- **GuestJoy**
- **Whistle**
- **Revinate**

### Operations, housekeeping, maintenance
- **Flexkeeping**
- **Actabl / Alice / Transcendent**
- **Breezeway**
- **hotelkit**
- **RoomChecking**

### Accounting and back office
Smaller independents often use:

- **QuickBooks**
- **Xero**
- **Sage**
- **M3** — more hotel-specific, common in the U.S.

### POS for restaurants/bars
- **Toast**
- **Lightspeed**
- **Square**
- **Clover**
- **Oracle Simphony** — larger hotels/restaurants
- **Agilysys InfoGenesis**

## Typical stacks by hotel type

### Small B&B / inn
- Little Hotelier, ThinkReservations, ResNexus, Sirvoy
- QuickBooks or Xero
- Stripe/Square payments
- Airbnb/Booking.com/Expedia connections

### 20–80 room independent hotel
- Cloudbeds, RoomRaccoon, innRoad, WebRezPro, RMS, Mews
- SiteMinder or built-in channel manager
- RoomPriceGenie or PriceLabs
- QuickBooks/Xero/M3

### Boutique hotel / upscale independent
- Mews, Stayntouch, Maestro, OPERA Cloud, Cloudbeds
- Duetto/IDeaS/Atomize for revenue management
- Canary/Duve/Revinate for guest experience
- Toast/Lightspeed/Simphony for F&B

### Hostel
- Cloudbeds, Mews, Sirvoy, HostelSystem, Beds24
- SiteMinder or built-in channel management
- Dorm-specific inventory tools are important

If you’re asking because you’re choosing one, the safest shortlist for many independent hotels is: **Cloudbeds, Mews, RoomRaccoon, Little Hotelier, innRoad, WebRezPro, and Stayntouch**, depending on size and budget.


Best hotel PMS with built-in channel manager and direct booking engine

There isn’t one “best” hotel PMS for everyone, but if you want a **PMS with built-in channel manager and direct booking engine**, these are among the strongest options:

| Best for | PMS | Why consider it |
|---|---|---|
| **Best overall all-in-one** | **Cloudbeds** | Strong PMS, built-in channel manager, booking engine, payments, revenue tools, good for independent hotels/hostels/B&Bs |
| **Best for modern boutique hotels** | **Mews** | Sleek cloud PMS, automation, guest experience tools, booking engine, strong integrations |
| **Best for small hotels/B&Bs** | **Little Hotelier** | Simple PMS + SiteMinder channel manager + direct booking engine, easy to use |
| **Best value for independents** | **eZee Absolute** | PMS, channel manager, booking engine, POS options, often competitively priced |
| **Best for mid-sized properties** | **Hotelogix** | Cloud PMS with channel manager and booking engine, good multi-property features |
| **Best for inns/lodges/resorts** | **WebRezPro** | Robust PMS, booking engine, channel connectivity, good for varied property types |
| **Best for Europe-focused hotels** | **RoomRaccoon** | PMS, channel manager, booking engine, automation and upsell features |

### My top recommendation
For most independent hotels, I’d shortlist:

1. **Cloudbeds** – best all-in-one balance
2. **Mews** – best if you want automation and a modern guest journey
3. **Little Hotelier** – best if you’re a small hotel, inn, or B&B
4. **RoomRaccoon** – strong option for boutique properties, especially in Europe

### What to check before choosing
Make sure the PMS includes:

- Real-time 2-way channel manager
- Direct booking engine with promo codes and upsells
- Payment processing
- Google Hotel Ads/metasearch connectivity
- Rate management and restrictions
- Housekeeping and front desk tools
- Reporting and tax support for your region
- Integration with your existing website and accounting system

If you want the safest all-round choice, I’d start with **Cloudbeds**.


What is the top cloud-based hotel management system for a 100-room hotel?

For a **100-room hotel**, the best overall cloud-based hotel management system is often **Cloudbeds**.

**Top pick: Cloudbeds**
- Strong all-in-one **cloud PMS**
- Built-in **channel manager**
- Direct **booking engine**
- Good for independent and mid-sized hotels
- Easy to use compared with enterprise systems
- Integrates with payment processors, revenue tools, housekeeping, accounting, and guest messaging
- Well-suited for hotels around the **50–150 room** range

**Best alternatives:**
1. **Mews** — Great for modern, tech-forward hotels with strong automation and guest self-service.
2. **Stayntouch** — Excellent cloud PMS for independent and boutique hotels; strong mobile usability.
3. **Oracle OPERA Cloud** — Best for larger, branded, or full-service hotels needing enterprise-level features.
4. **Hotelogix** — More budget-friendly option for mid-sized properties.

**My recommendation:**
If your 100-room hotel is **independent or boutique**, choose **Cloudbeds** or **Mews**.
If it is **full-service, branded, or part of a group**, consider **Oracle OPERA Cloud** or **Stayntouch**.


Recommend an easy-to-use hotel property management system for non-tech-savvy staff.

For non-tech-savvy hotel staff, I’d recommend **Cloudbeds** as a strong all-around hotel property management system.

### Best overall: **Cloudbeds**
**Why it’s a good fit:**
- Clean, user-friendly interface
- Easy front-desk tools for reservations, check-in/check-out, housekeeping, and payments
- Built-in channel manager for Booking.com, Expedia, Airbnb, etc.
- Good onboarding and support resources
- Suitable for small to mid-sized hotels, inns, B&Bs, and boutique properties

### Simpler option for small properties: **Little Hotelier**
Best if you run a small hotel, guesthouse, inn, or B&B and want something very straightforward.

**Why consider it:**
- Very easy to learn
- Good for owners/operators without dedicated IT staff
- Includes booking engine and channel management
- Less overwhelming than larger PMS platforms

### Also worth considering: **RoomRaccoon**
Good for boutique hotels that want an easy system with automation, payments, and upselling tools.

### My recommendation
If you want the easiest balance of usability, features, and scalability, choose **Cloudbeds**.
If your property is very small and staff need the simplest possible system, choose **Little Hotelier**.


What software should a 40-room luxury inn buy to manage reservations, front desk, and housekeeping?

For a **40-room luxury inn**, I’d shortlist these hotel PMS platforms:

| Best fit | Software | Why |
|---|---|---|
| **Best overall for an independent inn** | **Cloudbeds** | Strong all-in-one PMS with reservations, front desk, housekeeping, booking engine, channel manager, payments, and reporting. Good for 20–100 room independents. |
| **Best for a more tech-forward/luxury operation** | **Mews** | Modern cloud PMS with strong mobile front desk, guest messaging, automation, housekeeping, payments, and integrations. |
| **Best boutique/luxury independent option** | **WebRezPro** | Reliable PMS for inns and boutique hotels, with good reservations, housekeeping, group management, and direct booking tools. |
| **Best if you want simple + affordable** | **RoomRaccoon** | Good PMS/channel manager/booking engine bundle for small boutique properties; simpler than Mews or Cloudbeds. |
| **Best full-service luxury PMS** | **Maestro PMS** | More robust and hospitality-specific for higher-touch properties, but may be more complex and expensive. |

My practical recommendation: **Start demos with Cloudbeds, Mews, and WebRezPro.**
For most 40-room luxury inns, **Cloudbeds** is probably the safest all-around purchase. If your inn emphasizes high-touch guest experience, automation, and modern design, also strongly consider **Mews**.

Key features you should require:

- Cloud-based PMS
- Direct booking engine
- Channel manager for OTAs like Booking.com, Expedia, Airbnb, Google Hotel Ads
- Housekeeping task management
- Mobile/tablet front desk access
- Integrated payments
- Guest profiles and notes
- Automated pre-arrival and post-stay emails/SMS
- Rate and inventory management
- Reporting: occupancy, ADR, RevPAR, pickup, source performance
- Integration with your door locks, POS, accounting, CRM, and revenue tools

Before buying, ask each vendor for a demo using your real workflow: reservation creation, check-in, room move, housekeeping update, cancellation, direct booking, and OTA sync.


Best cloud PMS for boutique hotel chain with 3 locations

For a boutique hotel chain with **3 locations**, the best cloud PMS options are usually:

## Best overall: **Mews**
**Best if you want:** modern cloud PMS, strong multi-property management, automation, kiosks/mobile check-in, good integrations.

**Why it fits a boutique chain:**
- Strong multi-property setup
- Modern guest journey tools
- Good API/integration marketplace
- Works well for boutique/lifestyle hotels
- Supports centralized reporting and operations

## Best all-in-one value: **Cloudbeds**
**Best if you want:** PMS + channel manager + booking engine + payments in one system.

**Why it fits:**
- Easy to deploy across multiple properties
- Strong channel management for OTAs
- Good for lean teams
- Competitive pricing versus enterprise systems
- Good reporting for small groups

## Best for upscale boutique hotels: **Stayntouch**
**Best if you want:** mobile-first PMS with a polished front-desk experience.

**Why it fits:**
- Strong mobile check-in/check-out
- Good user interface
- Suitable for boutique and independent hotel groups
- Multi-property support
- Good guest-service workflows

## Best enterprise option: **Oracle OPERA Cloud**
**Best if you want:** a more corporate/enterprise-grade PMS.

**Why it may be too much:**
- Powerful, but often more expensive and complex
- Better suited if you expect rapid growth, complex revenue management, or brand-level controls

---

# My recommendation

For a **3-location boutique hotel chain**, I’d shortlist:

1. **Mews** — best overall modern PMS
2. **Cloudbeds** — best all-in-one value
3. **Stayntouch** — best for upscale guest experience

If your hotels rely heavily on OTAs and you want simplicity, choose **Cloudbeds**.
If you want automation, strong integrations, and a more modern platform, choose **Mews**.
If guest-facing mobile service is a priority, look at **Stayntouch**.


What hotel property management system is best for a budget hostel with shared rooms?

For a **budget hostel with shared rooms**, the best PMS is usually one that handles **dorm beds**, not just private rooms.

### Best overall: **Cloudbeds**
**Good for:** hostels that want an all-in-one system
**Why:**
- Strong dorm/bed-level inventory management
- Built-in channel manager for Hostelworld, Booking.com, Airbnb, etc.
- Payments, housekeeping, reporting, guest messaging
- Easy to scale if you add rooms or properties

**Downside:** More expensive than simpler options.

### Best budget-friendly option: **Beds24**
**Good for:** cost-conscious hostels comfortable with a less polished interface
**Why:**
- Excellent bed-level inventory control
- Strong channel manager
- Flexible pricing and automation
- Usually cheaper than Cloudbeds

**Downside:** Setup and interface can feel technical.

### Best simple low-cost option: **Sirvoy**
**Good for:** small hostels that want something easy and affordable
**Why:**
- Simple PMS with booking engine and channel connections
- Lower cost
- Easy to learn

**Downside:** Not as hostel-specialized or powerful as Cloudbeds/Beds24.

### My recommendation
If you want the **best balance for a budget hostel with shared rooms**, choose:

**Beds24** if price matters most.
**Cloudbeds** if you want an easier, more complete hostel-focused system and can afford it.


**All-in-one hotel management platform for independent resorts**

Streamline your resort operations with a single platform for reservations, front desk, housekeeping, guest communication, payments, reporting, and channel management. Designed for independent resorts, it helps reduce manual work, improve guest experiences, increase direct bookings, and manage daily operations more efficiently—all from one easy-to-use system.


What PMS software should we use for a newly opened 25-key boutique hotel?

For a newly opened 25-key boutique hotel, I’d recommend using a **cloud-based, all-in-one PMS** rather than an enterprise hotel system.

## Best overall recommendation: **Cloudbeds**

**Cloudbeds** is a strong fit for a 25-room boutique hotel because it combines:

- PMS / front desk
- Booking engine
- Channel manager for OTAs like Booking.com, Expedia, Airbnb
- Payment processing
- Housekeeping tools
- Basic reporting
- Rate and inventory management
- Guest communication integrations

It is relatively easy to implement, widely used by independent hotels, and avoids needing several separate systems at launch.

## Good alternatives to compare

### 1. **Mews**
Best if you want a more modern, automation-heavy setup.

Good for:
- Self check-in
- Mobile guest journey
- Automated payments
- Upsells
- Strong integrations

Mews can be excellent, but may be more expensive or sophisticated than needed for a small boutique property.

### 2. **RoomRaccoon**
Good boutique-hotel option with a polished all-in-one setup.

Good for:
- Independent hotels
- Direct bookings
- Payments
- Channel management
- Upselling

Worth considering if you want a boutique-focused platform.

### 3. **Little Hotelier**
Good if you want something simpler and budget-conscious.

Good for:
- Small hotels, inns, B&Bs
- Easy setup
- Basic PMS + channel manager + booking engine

It may be less powerful than Cloudbeds or Mews, but can work well for a 25-key property.

### 4. **WebRezPro**
Good if you want a reliable, established PMS with many integrations.

Good for:
- Independent hotels
- More operational control
- Strong reporting and configuration

Slightly less “modern-feeling” than Mews or Cloudbeds, but dependable.

## My shortlist for you

If I were choosing for a new 25-key boutique hotel, I’d compare:

1. **Cloudbeds** — best overall all-in-one choice
2. **Mews** — best if you want automation and a sleek guest journey
3. **RoomRaccoon** — best boutique-focused alternative
4. **Little Hotelier** — best simpler/budget option

## Key features you should require

Make sure whichever PMS you choose includes:

- Integrated channel manager
- Direct booking engine
- Payment processing
- Housekeeping management
- Mobile-friendly access
- OTA integrations
- Automated guest emails/SMS
- Basic revenue/rate management
- Accounting integration
- Good onboarding support

## Practical recommendation

Start demos with **Cloudbeds, Mews, and RoomRaccoon**. For a 25-key boutique hotel, I’d likely choose **Cloudbeds** unless you specifically want a more automated, tech-forward guest experience—in that case, look closely at **Mews**.


Best hotel front desk software for fast guest check-in and billing

For fast guest check-in and billing, the best hotel front desk software depends on your property size, but these are strong options:

### Best overall: **Cloudbeds**
Great for small to mid-sized hotels, inns, and boutique properties.
**Why:** Fast check-in/check-out, integrated payments, invoicing, channel manager, booking engine, housekeeping, and guest profiles.

### Best for modern digital check-in: **Mews**
Best for hotels that want mobile check-in, kiosks, and automation.
**Why:** Excellent guest self-service, payments, billing automation, and integrations.

### Best for large hotels/chains: **Oracle OPERA Cloud**
Best for full-service hotels and hotel groups.
**Why:** Powerful front desk, billing, reservations, reporting, and enterprise-level controls.

### Best for small hotels/B&Bs: **Little Hotelier**
Simple and easy to use.
**Why:** Quick reservations, check-in, invoices, payments, and online booking tools.

### Best budget-friendly option: **WebRezPro**
Good for independent hotels and motels.
**Why:** Solid PMS features, front desk management, billing, reporting, and integrations.

### My recommendation
If you want the best balance of speed, ease of use, and billing features, choose **Cloudbeds**.
If you want the most advanced digital check-in experience, choose **Mews**.


What is the best hotel management system for a 60-room independent hotel?

For a **60-room independent hotel**, the best overall hotel management system is usually **Cloudbeds** because it combines a strong **PMS, channel manager, booking engine, payments, reporting, and housekeeping tools** in one platform and is well-suited to independent properties.

### Best overall: **Cloudbeds**
Good fit if you want:
- Cloud-based PMS
- Built-in channel manager for OTAs like Booking.com, Expedia, Airbnb
- Direct booking engine for your website
- Housekeeping and front-desk tools
- Integrated payments
- Strong reporting
- Easy setup without needing a large IT team

### Other strong options to compare

| System | Best for |
|---|---|
| **Cloudbeds** | Best all-in-one choice for independent hotels |
| **Mews** | Best for modern automation, contactless check-in, and tech-forward operations |
| **RoomRaccoon** | Good value for small to mid-sized independent hotels |
| **WebRezPro** | Strong PMS with good flexibility and support |
| **Little Hotelier** | Better for smaller properties, usually under 50 rooms, but still worth reviewing |

### My recommendation
For a **60-room independent hotel**, shortlist:

1. **Cloudbeds** – best overall balance
2. **Mews** – best if you want automation and a more modern guest journey
3. **RoomRaccoon** – best if budget is a major factor

Before choosing, compare pricing based on your exact needs: number of rooms, payment processing, booking engine, channel manager, POS integrations, accounting software, door locks, and support availability.

If you want the safest choice for a typical 60-room independent hotel, I’d start with **Cloudbeds**.


What hotel management software offers the best mobile check-in and guest self-service?

For the strongest **mobile check-in and guest self-service**, the best choice depends on whether you need a full PMS or an add-on guest platform:

## Best overall PMS with self-service: **Mews**
**Best for:** modern independent hotels, boutique groups, tech-forward properties
**Why:** Mews has very strong mobile check-in/check-out, online payments, guest messaging, upsells, kiosk support, digital registration, and good integrations for mobile keys and guest apps.

## Best add-on for mobile check-in: **Canary Technologies**
**Best for:** hotels that already have a PMS and want better guest self-service
**Why:** Canary is excellent for mobile check-in, digital authorizations, ID capture, upsells, guest messaging, and contactless checkout. It integrates with many PMS platforms.

## Best guest app/self-service layer: **Duve**
**Best for:** hotels wanting a branded guest journey
**Why:** Duve offers online check-in, guest app, digital keys, upselling, pre-arrival forms, messaging, and local recommendations.

## Best for enterprise/full-service hotels: **Oracle OPERA Cloud**
**Best for:** large hotels, resorts, chains
**Why:** OPERA Cloud is powerful and widely used, though its mobile self-service experience often depends on connected tools like Canary, Duve, or Oracle partner integrations.

## Best mobile-first PMS: **Stayntouch**
**Best for:** hotels that want staff and guests to operate heavily from mobile/tablet
**Why:** Strong mobile PMS, contactless check-in, payments, kiosks, and flexible guest workflows.

### Quick recommendation
- **Want an all-in-one modern PMS?** Choose **Mews**.
- **Already have a PMS and want the best mobile check-in layer?** Choose **Canary**.
- **Want a branded guest app and self-service journey?** Choose **Duve**.
- **Large chain or complex property?** Consider **Oracle OPERA Cloud** with self-service integrations.


Recommend a hotel property management software with integrated housekeeping and maintenance tracking.

A strong choice is **Cloudbeds PMS**.

**Why it fits:**
- Integrated **housekeeping management** with room status updates, task assignments, and mobile access
- Built-in **maintenance tracking** for issues, work orders, and room-related repairs
- Front desk, reservations, payments, channel manager, and booking engine in one platform
- Good fit for **independent hotels, boutique properties, inns, and small-to-mid-size groups**
- Cloud-based and relatively easy to implement

**Other good options to compare:**
1. **Mews** – Modern PMS with strong automation, housekeeping tools, and maintenance/task workflows; best for tech-forward hotels.
2. **Oracle OPERA Cloud** – Enterprise-grade PMS with robust housekeeping and maintenance capabilities; best for larger hotels or hotel groups.
3. **Hotelogix** – Affordable cloud PMS with housekeeping and maintenance tracking; good for small and mid-size properties.
4. **RoomRaccoon** – User-friendly PMS with housekeeping, task management, and maintenance notes; good for boutique hotels and B&Bs.

**My recommendation:**
If you want a balanced, all-in-one system that is easier to adopt than enterprise platforms, start with **Cloudbeds**. For larger or more complex operations, consider **OPERA Cloud** or **Mews**.


For small B&Bs and guesthouses, the best PMS usually depends on how many rooms you have, which OTAs you use, and whether you need built-in payments, booking engine, and channel management.

## Best PMS options for small B&Bs and guesthouses

### 1. **Cloudbeds**
**Best overall for small properties that want an all-in-one system**

Cloudbeds includes PMS, channel manager, booking engine, payments, and reporting in one platform.

**Good for:**
- B&Bs, inns, guesthouses, small hotels
- Properties using Booking.com, Airbnb, Expedia, etc.
- Owners who want fewer separate tools

**Pros:**
- Strong channel manager
- Easy booking engine
- Good automation features
- Scales well as you grow

**Cons:**
- Can be more expensive than simpler tools
- Some features may be more than a very small property needs

---

### 2. **Little Hotelier**
**Best for traditional B&Bs and guesthouses**

Little Hotelier is designed specifically for small accommodation providers.

**Good for:**
- B&Bs, boutique guesthouses, inns
- Owner-operated properties
- Properties needing simple front-desk tools and OTA connections

**Pros:**
- Very user-friendly
- Built for small properties
- Includes PMS, booking engine, and channel manager
- Good OTA connectivity

**Cons:**
- Less advanced than some larger hotel systems
- Reporting and customization may be limited

---

### 3. **Smoobu**
**Best for guesthouses using Airbnb and vacation-rental channels**

Smoobu is popular with small accommodation owners, especially those listing on Airbnb, Booking.com, Vrbo, and direct booking websites.

**Good for:**
- Guesthouses, apartments, vacation rentals
- Owners managing multiple listing sites
- Simple automation and guest messaging

**Pros:**
- Affordable
- Easy to use
- Good channel syncing
- Guest messaging and automation features

**Cons:**
- More vacation-rental focused than hotel-style PMS
- May lack deeper front-desk features

---

### 4. **Beds24**
**Best budget-friendly, highly flexible PMS**

Beds24 is powerful and affordable, though the interface is less modern.

**Good for:**
- Tech-savvy owners
- Small B&Bs and guesthouses wanting flexibility
- Properties needing strong channel management at lower cost

**Pros:**
- Very customizable
- Good OTA integrations
- Competitive pricing
- Strong automation options

**Cons:**
- Interface can feel complex
- Setup may take more time

---

### 5. **RoomRaccoon**
**Best for boutique guesthouses and small hotels**

RoomRaccoon offers PMS, channel manager, booking engine, payments, upsells, and automation.

**Good for:**
- Boutique B&Bs
- Small hotels and guesthouses
- Properties wanting a polished guest experience

**Pros:**
- Modern interface
- Good automation and upselling tools
- Strong direct booking features

**Cons:**
- Pricing can be higher than simpler systems
- May be more than needed for very small properties

---

### 6. **Lodgify**
**Best if direct bookings and website building are important**

Lodgify is especially useful if you want a built-in website, booking engine, and channel manager.

**Good for:**
- Guesthouses and small accommodation brands
- Owners who want a direct booking website
- Vacation-rental-style operations

**Pros:**
- Good website builder
- Direct booking tools
- Channel integrations
- Simple owner dashboard

**Cons:**
- Less hotel-front-desk oriented
- Some automation features depend on plan

---

## Quick recommendation

| Property type | Best PMS |
|---|---|
| Small B&B needing simple all-in-one system | **Little Hotelier** |
| Guesthouse using many OTAs | **Cloudbeds** or **Smoobu** |
| Budget-conscious owner | **Beds24** |
| Boutique guesthouse wanting polished tools | **RoomRaccoon** |
| Property focused on direct bookings | **Lodgify** |
| Vacation-rental-style guesthouse | **Smoobu** |

## My top pick

For most small B&Bs and guesthouses, I’d shortlist:

1. **Little Hotelier** – easiest fit for classic B&Bs
2. **Cloudbeds** – best all-in-one if budget allows
3. **Smoobu** – great value for Airbnb/OTA-heavy guesthouses
4. **Beds24** – best low-cost flexible option

If you want the simplest choice: **Little Hotelier** is often the best starting point for a small B&B.


We operate a 30-room beach resort and need to replace our legacy desktop PMS. What cloud hotel software should we buy?

For a 30-room beach resort replacing a legacy desktop PMS, I’d shortlist these cloud hotel systems:

## Best overall choice: **Cloudbeds**
**Why:** Strong fit for small-to-midsize independent hotels and resorts. It combines PMS, booking engine, channel manager, payments, rate management, housekeeping, reporting, and guest messaging in one platform.

**Good for you if you want:**
- One system instead of multiple vendors
- OTA connectivity to Booking.com, Expedia, Airbnb, Google Hotel Ads, etc.
- Direct-booking engine for your website
- Easy front-desk and housekeeping workflows
- Cloud access from anywhere
- Solid support for independent resorts

## Strong alternatives

### **Little Hotelier**
Best if you want something simpler and cost-effective for a small property.
Good for basic PMS, channel management, and direct bookings, but less robust than Cloudbeds for more complex resort operations.

### **Mews**
Best if you want a more modern, automation-heavy system.
Great user experience, strong payments and guest self-service, but may be more than you need unless you want a more tech-forward operation.

### **RMS Cloud**
Good option for resorts, vacation parks, and properties with more operational complexity.
Worth considering if you have villas, cabins, long-stay guests, activities, or more resort-style inventory.

### **RoomRaccoon**
Good for boutique hotels wanting PMS, booking engine, channel manager, payments, and upsells in one package.
Nice balance between simplicity and commercial tools.

## My recommendation
For a 30-room beach resort, I’d start with **Cloudbeds** as the default choice, then compare it against **Little Hotelier** if budget and simplicity are top priorities, or **Mews** if you want more automation and guest self-service.

## Before buying, confirm these requirements
Make sure the system supports:

- OTA/channel manager connections
- Direct booking engine with promo codes/packages
- Integrated card payments
- Housekeeping and maintenance tasks
- Room types, seasonal rates, minimum stays, packages
- Mobile/tablet access
- Guest messaging and pre-arrival emails
- Reporting: occupancy, ADR, RevPAR, source of bookings
- Integration with your accounting software
- Easy migration of future reservations from your old PMS

## Suggested next step
Book demos with **Cloudbeds, Little Hotelier, and Mews**, give each vendor your current workflow and rate structure, and ask for a total monthly cost including PMS, channel manager, booking engine, payments, onboarding, and support.


What is the best hotel management software for a small family-owned motel?

For a small family-owned motel, the “best” hotel management software is usually one that is easy to use, affordable, and includes reservations, housekeeping, payments, a booking engine, and channel management.

### Best overall choice: **Cloudbeds**
**Cloudbeds** is a strong all-around option for small motels because it combines:
- Property management system
- Online booking engine
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payment processing
- Housekeeping tools
- Reporting and guest management

It is user-friendly and scalable, though it may cost more than simpler systems.

### Best for simplicity: **Little Hotelier**
**Little Hotelier** is especially good for small inns, motels, and family-run properties. It is simple to learn and includes:
- Front desk calendar
- Direct booking engine
- Channel manager
- Guest communication tools
- Basic reporting

This is often a great fit if you want something straightforward without too many advanced features.

### Best budget-friendly option: **eZee Absolute**
**eZee Absolute** is typically more affordable and offers:
- PMS features
- Booking engine
- Channel manager
- Housekeeping
- Payments and reports

It can be a good choice if cost is a major factor.

### Other good options
- **innRoad** – good for independent hotels and motels, strong support
- **WebRezPro** – reliable, feature-rich, good for motels with more operational needs
- **Hotelogix** – cloud-based, solid for small to mid-sized properties

### My recommendation
If you want the easiest option for a small family motel, start by comparing:

1. **Little Hotelier** – best for simplicity
2. **Cloudbeds** – best overall features
3. **eZee Absolute** – best value/budget option

Before choosing, ask for a demo and confirm pricing based on your number of rooms, booking channels, and whether payment processing is included.


Top hotel PMS systems for independent properties under 100 rooms

Here are top hotel PMS systems well-suited for independent properties under 100 rooms:

| PMS | Best For | Key Strengths |
|---|---|---|
| **Cloudbeds** | Independent hotels, inns, boutique properties | All-in-one PMS, channel manager, booking engine, payments, strong usability |
| **Little Hotelier** | Small hotels, B&Bs, guesthouses | Simple interface, good for very small teams, includes channel manager and booking engine |
| **RoomRaccoon** | Boutique hotels and small independents | PMS + channel manager + booking engine + upsells, strong automation |
| **Mews** | Design-forward boutique hotels and tech-savvy operators | Modern cloud PMS, contactless check-in, payments, strong integrations |
| **WebRezPro** | Independent hotels, lodges, resorts | Flexible, feature-rich PMS with good reporting and integrations |
| **Hotelogix** | Small to mid-sized independent hotels | Cloud PMS, multi-property support, channel connectivity, affordable tiers |
| **innRoad** | Small hotels, inns, motels | PMS, booking engine, channel manager, payments; strong North American presence |
| **RMS Cloud** | Hotels, motels, serviced apartments, parks | Robust operations tools, flexible for mixed accommodation types |
| **eZee Absolute by Yanolja Cloud** | Budget-conscious independent properties | Affordable cloud PMS with channel manager, booking engine, POS options |
| **ThinkReservations** | Inns, B&Bs, boutique lodging | Strong for U.S. inns/B&Bs, good support, booking engine and channel tools |

### Best overall picks for under 100 rooms

- **Best all-in-one:** Cloudbeds
- **Best for very small properties:** Little Hotelier
- **Best for boutique hotels:** RoomRaccoon or Mews
- **Best value:** eZee Absolute or Hotelogix
- **Best for inns/B&Bs:** ThinkReservations
- **Best for flexible lodging types:** WebRezPro or RMS Cloud

### What to look for
For an independent property under 100 rooms, prioritize:

1. **Cloud-based PMS**
2. **Integrated channel manager**
3. **Direct booking engine**
4. **Automated payments**
5. **Housekeeping tools**
6. **Guest messaging**
7. **Easy reporting**
8. **Transparent pricing**
9. **Good support**
10. **Integrations with OTAs, locks, POS, accounting, and revenue tools**

If you want the safest shortlist, I’d compare **Cloudbeds, Little Hotelier, RoomRaccoon, WebRezPro, and ThinkReservations** first.


What software do small boutique hotels use for front desk operations and online bookings?

Small boutique hotels typically use a combination of **property management software**, **online booking tools**, and **channel management systems** to run front desk operations and sell rooms online.

Common software categories include:

### 1. Property Management System — PMS
Used for front desk operations such as reservations, check-in/check-out, housekeeping, guest profiles, payments, and reporting.

Popular PMS options for boutique hotels include:

- **Cloudbeds**
- **Mews**
- **RoomRaccoon**
- **Little Hotelier**
- **WebRezPro**
- **Hotelogix**
- **RMS Cloud**
- **innRoad**
- **ThinkReservations**
- **Guesty for Hotels**

### 2. Online Booking Engine
This lets guests book directly on the hotel’s website.

Many PMS platforms include a built-in booking engine, but hotels may also use tools like:

- **Cloudbeds Booking Engine**
- **Mews Booking Engine**
- **Little Hotelier Booking Engine**
- **SiteMinder Booking Engine**
- **Profitroom**
- **Bookassist**

### 3. Channel Manager
A channel manager connects the hotel’s inventory and rates to OTAs like Booking.com, Expedia, Airbnb, Google Hotels, and Agoda.

Popular options include:

- **SiteMinder**
- **Cloudbeds**
- **RateGain**
- **D-EDGE**
- **STAAH**
- **Little Hotelier**
- **RoomRaccoon**

### 4. Payment Processing
For deposits, pre-authorizations, and guest payments, hotels often use:

- **Stripe**
- **Adyen**
- **Square**
- **Shift4**
- **Elavon**
- Built-in PMS payment tools

### 5. Guest Messaging and Upsells
For pre-arrival messages, digital check-in, upselling, and guest communication:

- **Canary Technologies**
- **Duve**
- **Akia**
- **HiJiffy**
- **Whistle**
- **GuestJoy**

For many small boutique hotels, an all-in-one system like **Cloudbeds, Little Hotelier, RoomRaccoon, Mews, or WebRezPro** is popular because it combines the PMS, booking engine, channel manager, and payments in one platform.


Recommend an affordable hotel PMS software with OTA integration.

A good affordable option is **eZee Absolute by Yanolja Cloud**.

**Why it’s worth considering:**
- Cloud-based hotel PMS
- Built-in **channel manager / OTA integration**
- Connects with Booking.com, Expedia, Agoda, Airbnb, Google Hotel Ads, etc.
- Handles reservations, front desk, housekeeping, invoicing, and reporting
- Suitable for small to mid-size hotels, guesthouses, and serviced apartments
- Usually more budget-friendly than larger enterprise PMS platforms

Other affordable PMS options to compare:

1. **Beds24** – Very affordable, strong OTA/channel manager features, good for small hotels and vacation rentals.
2. **Little Hotelier** – Easy to use, designed for small hotels/B&Bs, good OTA integrations.
3. **Hotelogix** – Cloud PMS with channel manager, good for independent hotels.
4. **Smoobu** – Best if you manage mostly apartments or vacation rentals.
5. **Cloudbeds** – Very polished and comprehensive, but usually more expensive.

**My recommendation:**
If you want the best balance of affordability + hotel PMS features + OTA connectivity, start by comparing **eZee Absolute** and **Beds24**.


Best hotel property management system with built-in payment processing and guest invoicing

**Best overall:** **Cloudbeds**
Cloudbeds is one of the best hotel property management systems if you want **PMS + built-in/embedded payment processing + guest invoicing** in one platform.

### Top options to consider

| PMS | Best for | Payment processing | Guest invoicing |
|---|---|---|---|
| **Cloudbeds** | Independent hotels, boutique hotels, B&Bs, hostels | Built-in Cloudbeds Payments | Yes |
| **Mews** | Modern hotels, groups, tech-forward properties | Mews Payments | Yes |
| **RMS Cloud** | Hotels, resorts, serviced apartments, campgrounds | Integrated payments | Yes |
| **Little Hotelier** | Small hotels, inns, B&Bs | Integrated payments | Yes |
| **RoomRaccoon** | Boutique hotels and small properties | Built-in payments | Yes |
| **Hotelogix** | Mid-sized hotels and chains | Payment integrations | Yes |

### My recommendation

If you want the **best all-around PMS with payments and invoicing built in**, choose:

## **Cloudbeds**
It includes:
- Property management system
- Booking engine
- Channel manager
- Guest invoicing and folios
- Automated payment collection
- Card authorization and charging
- Reporting and accounting exports
- Integrations with OTAs like Booking.com, Expedia, Airbnb, etc.

### Best by property type

- **Small hotel / B&B:** Little Hotelier or RoomRaccoon
- **Boutique or independent hotel:** Cloudbeds
- **Modern hotel group:** Mews
- **Resort or serviced apartment:** RMS Cloud
- **Budget-conscious property:** Hotelogix or Little Hotelier

**Short answer:** For most independent hotels, **Cloudbeds** is the strongest choice for PMS, built-in payments, and guest invoicing.


What hotel management software is best for managing multiple property locations from one dashboard?

For managing multiple hotel properties from one dashboard, the best options are typically:

1. **Cloudbeds** — Best overall for independent hotels and small-to-mid-sized groups
   - Multi-property dashboard
   - PMS, channel manager, booking engine, payments, and reporting
   - Good for hotels, hostels, inns, and boutique properties

2. **Mews** — Best for modern hotel groups that want automation
   - Strong multi-property management
   - Contactless check-in, payments, revenue tools, integrations
   - Good for tech-forward hotel brands

3. **Oracle OPERA Cloud** — Best for large hotel chains and enterprise groups
   - Powerful centralized property management
   - Advanced reporting, reservations, loyalty, and corporate controls
   - Best suited for larger or more complex operations

4. **RMS Cloud** — Best for hotels, resorts, and mixed accommodation groups
   - Centralized control across multiple properties
   - Good for reservations, housekeeping, rate management, and reporting

5. **Stayntouch** — Best for mobile-first hotel operations
   - Cloud-based multi-property PMS
   - Strong front-desk and guest experience tools
   - Good for boutique and mid-sized hotel groups

**Best overall recommendation:**
If you manage independent or boutique properties, **Cloudbeds** is usually the best all-around choice. If you operate a larger hotel group or chain, **Oracle OPERA Cloud** is the stronger enterprise option.


What is the best cloud-based PMS software for a 50-room hotel?

For a **50-room hotel**, the best cloud-based PMS is often **Cloudbeds** if you want an all-in-one, easy-to-use system with strong channel management and booking engine features.

### Best overall: **Cloudbeds**
**Good for:** Independent hotels, boutique hotels, inns, and small-to-mid-sized properties
**Why it fits a 50-room hotel:**
- Cloud-based PMS with front desk, housekeeping, reservations, and reporting
- Built-in channel manager and booking engine
- Good integrations with OTAs, payment processors, accounting tools, and revenue tools
- Relatively easy to train staff on
- Scales well if you add more rooms or properties

### Other strong options
| PMS | Best for |
|---|---|
| **Mews** | More modern, tech-forward hotels wanting automation and self-service |
| **RoomRaccoon** | Small and boutique hotels wanting PMS + channel manager + booking engine |
| **Little Hotelier** | Smaller independent hotels, B&Bs, and inns that want simplicity |
| **RMS Cloud** | Hotels, resorts, and properties needing flexible operations tools |
| **Hotelogix** | Budget-conscious hotels needing core PMS features |

### My recommendation
If you’re a typical **50-room independent hotel**, start by comparing:

1. **Cloudbeds** — best all-around choice
2. **Mews** — best if you want advanced automation and a modern guest experience
3. **RoomRaccoon** — good value for boutique properties

The “best” choice depends on your needs, but for most 50-room hotels, **Cloudbeds is the safest first option to demo**.


Best property management system for boutique lodge with restaurant and spa

For a **boutique lodge with a restaurant and spa**, the best PMS depends on how “full-service” your operation is, but my top recommendation would be:

## Best overall: **Cloudbeds**
Best if you want an easy-to-use, all-in-one system for a boutique property.

**Why it fits:**
- PMS + booking engine + channel manager in one platform
- Good for independent boutique hotels/lodges
- Handles direct bookings, OTA connections, payments, housekeeping
- Integrates with restaurant POS and spa/activities tools
- Generally easier to implement than enterprise systems

**Best for:** Small to mid-sized boutique lodges that want simplicity and strong online distribution.

---

## Best for higher-end, service-heavy lodge: **Mews**
Best if you want a modern, automation-focused PMS with strong integrations.

**Why it fits:**
- Modern guest journey: online check-in, payments, upsells
- Strong marketplace for POS, spa, revenue management, CRM
- Good for boutique/lifestyle properties
- Clean interface and good automation

**Best for:** Boutique lodges wanting a premium, modern tech stack.

---

## Best for complex restaurant/spa/resort operations: **Maestro PMS**
Best if your lodge operates more like a small resort.

**Why it fits:**
- Strong for independent hotels, lodges, resorts
- Good support for F&B, spa, activities, packages, gift cards
- Better suited to properties with multiple departments
- More operational depth than many lightweight PMS options

**Best for:** Lodges with serious restaurant, spa, activities, and package revenue.

---

## Enterprise option: **Oracle OPERA Cloud**
Powerful, but usually overkill unless you’re a larger or luxury operation.

**Best for:** Larger lodge/resort groups, luxury properties, or operations needing deep enterprise controls.

---

# My recommendation
If you’re a **boutique lodge with under ~50 rooms**, choose **Cloudbeds** or **Mews**.

If your **restaurant and spa are major revenue centers** and you need strong package management, room charging, gift cards, activities, and departmental reporting, look closely at **Maestro PMS**.

Shortlist:
1. **Cloudbeds** — best all-around for boutique independents
2. **Mews** — best modern guest experience and automation
3. **Maestro PMS** — best for lodge/resort-style operations with restaurant and spa


We're opening a 15-key boutique hotel in a historic town. What hotel management software should we buy?

For a 15-key boutique hotel, I’d buy an **all-in-one cloud PMS** rather than a large enterprise hotel system. You want one platform for reservations, direct bookings, OTA/channel management, payments, housekeeping, guest messaging, and reporting.

## Best short list

### 1. **Cloudbeds** — best overall all-in-one choice
Good if you want one system to handle:
- PMS
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Booking engine for your website
- Payments
- Housekeeping
- Guest messaging
- Basic revenue tools

**Why buy it:** Strong fit for independent boutique hotels and small properties that want fewer integrations to manage.

### 2. **Little Hotelier** — best simple option for very small hotels
Good if you want something easy and lighter-weight.

**Why buy it:** Designed specifically for small hotels, inns, B&Bs, and boutique properties. Usually easier to learn than larger PMS systems.

### 3. **RoomRaccoon** — good boutique-hotel option
Good if you want a modern system with automation, upsells, payments, and direct booking tools.

**Why buy it:** Strong for small independent hotels that care about direct bookings and guest experience.

### 4. **Mews** — best if you want a more premium/modern tech stack
Good if you plan to use kiosks, digital check-in, smart locks, modern payment flows, and lots of integrations.

**Why buy it:** Excellent product, but may be more than a 15-key property needs unless you want a tech-forward operation.

### 5. **innRoad or ThinkReservations** — good for inns/B&B-style properties
If your historic-town hotel feels more like an inn, guesthouse, or B&B, these are worth considering.

---

## My recommendation

If you want the safest choice: **Cloudbeds**.
If you want the simplest choice: **Little Hotelier**.
If you want a more boutique/direct-booking-focused system: **RoomRaccoon**.
If you want a premium modern platform and have the budget: **Mews**.

For a 15-key property, I would probably choose **Cloudbeds or Little Hotelier** unless you have unusually complex needs.

---

## Must-have features

Make sure whichever system you choose includes:

- PMS/reservation calendar
- Channel manager
- Website booking engine
- Integrated payments
- Automated confirmation/pre-arrival/post-stay emails
- Housekeeping status
- Rate plans and promo codes
- Tax and fee setup
- Owner/manager reports
- Good mobile usability
- Support for Booking.com, Expedia, Airbnb, Google Hotel Ads/metasearch
- Accounting export to QuickBooks, Xero, or your accountant’s system

---

## Avoid overbuying

For 15 rooms, I would avoid expensive enterprise PMS platforms unless you have a restaurant, spa, events operation, or multiple properties. You don’t need an Opera-style enterprise setup.

---

## Buying advice

Ask each vendor for:

1. Total monthly cost for 15 rooms
2. Setup/onboarding fee
3. Contract length
4. Payment processing fees
5. Channel manager fees
6. Booking engine commission, if any
7. Support hours and emergency support
8. Cancellation terms
9. Data export policy if you leave

Also do a live demo using your actual room types, taxes, fees, and OTA channels.

**Bottom line:** Demo **Cloudbeds, Little Hotelier, and RoomRaccoon**, then choose the one your manager finds easiest to operate. For a small boutique hotel, usability matters more than having every possible feature.


What hotel PMS software has the highest user satisfaction for small hoteliers?

For small hoteliers, **Little Hotelier** is often cited as the hotel PMS with the highest user satisfaction, especially for small independent hotels, B&Bs, inns, and guesthouses.

That said, rankings vary by review site and date. Close alternatives worth comparing are **Cloudbeds**, **ThinkReservations**, **innRoad**, and **RoomRaccoon**.


Recommend an all-in-one hotel management software with booking engine, channel manager, and front desk.

I’d recommend **Cloudbeds** as a strong all-in-one hotel management platform.

It includes:

- **Property Management System / Front Desk**
- **Direct booking engine**
- **Channel manager** for OTAs like Booking.com, Expedia, Airbnb, etc.
- **Housekeeping management**
- **Payments and invoicing**
- **Guest communication tools**
- **Reporting and revenue insights**

Cloudbeds is especially good for **independent hotels, boutique hotels, B&Bs, hostels, and small-to-mid-sized properties** that want one system instead of separate tools.

Good alternatives to compare:

1. **Mews** – modern, strong for tech-forward hotels and larger operations
2. **Little Hotelier** – good for small hotels, inns, and guesthouses
3. **RoomRaccoon** – good all-in-one option with automation and upselling
4. **eZee Absolute** – budget-friendly and widely used internationally
5. **Hotelogix** – solid PMS with front desk, booking engine, and channel manager

If you want one safe overall choice, start with **Cloudbeds**.


Best hotel management software for small luxury boutique stays

For **small luxury boutique hotels/stays**, the best hotel management software is usually one that combines a **PMS + channel manager + booking engine + guest messaging/CRM** in one system.

## Best options

### 1. **Mews** — Best overall for modern luxury boutique hotels
Best if you want a polished, premium guest experience.

**Good for:**
- Boutique hotels with high service standards
- Contactless check-in/out
- Upsells and guest personalization
- Strong integrations

**Pros:** Modern interface, automation, great guest journey tools
**Cons:** Can be more expensive than simpler systems

---

### 2. **Cloudbeds** — Best all-in-one solution
A strong choice for small independent hotels that want everything in one platform.

**Good for:**
- PMS
- Channel manager
- Booking engine
- Payments
- Basic guest communication

**Pros:** Easy to use, strong OTA connectivity, good for small teams
**Cons:** Less “luxury-focused” than Mews, but very practical

---

### 3. **RoomRaccoon** — Best for boutique hotels focused on revenue growth
Great for small luxury properties that want automation and direct bookings.

**Good for:**
- Boutique hotels
- Dynamic pricing
- Direct booking engine
- Automated guest emails

**Pros:** Good value, strong revenue tools, boutique-friendly
**Cons:** Fewer enterprise-level integrations than Mews

---

### 4. **Little Hotelier** — Best for very small boutique stays
Ideal for B&Bs, guesthouses, villas, and small boutique inns.

**Good for:**
- Properties with fewer rooms
- Simple operations
- OTA management
- Direct bookings

**Pros:** Simple, affordable, easy setup
**Cons:** May feel limited as you grow or need luxury-level CRM features

---

### 5. **Guesty** — Best for boutique villas, serviced apartments, and vacation rentals
Best if your “boutique stay” is more like luxury villas, cabins, or short-term rentals.

**Good for:**
- Multi-unit luxury rentals
- Airbnb/VRBO-heavy businesses
- Owner management
- Automated messaging

**Pros:** Strong rental management tools
**Cons:** Less hotel-style than Mews or Cloudbeds

---

## My recommendation

- **Best overall for luxury boutique hotels:** **Mews**
- **Best all-in-one for small hotels:** **Cloudbeds**
- **Best value for boutique properties:** **RoomRaccoon**
- **Best for very small inns/B&Bs:** **Little Hotelier**
- **Best for luxury villas/rentals:** **Guesty**

If you run a **small luxury boutique hotel with around 5–50 rooms**, I’d shortlist **Mews, Cloudbeds, and RoomRaccoon** first.


What hotel property management system is easiest to train new front desk staff on?

For most independent hotels, **Cloudbeds** is often the easiest hotel property management system to train new front desk staff on.

Why it’s easy to train:
- Clean, modern interface
- Reservation calendar is simple to understand
- Check-in/check-out workflows are straightforward
- Integrated payments, housekeeping, and channel management reduce system switching
- Good training materials and support

Other easy-to-train options:

1. **Little Hotelier**
   Best for small hotels, inns, B&Bs, and boutique properties. Very simple, but less robust for larger operations.

2. **Mews**
   Very user-friendly and modern, especially for tech-forward hotels. Good automation, but setup and workflow design matter.

3. **innRoad**
   Solid for independent hotels and generally easier than legacy systems.

4. **WebRezPro**
   Feature-rich and reliable, though the interface can feel a bit more traditional.

Systems like **Oracle OPERA** are powerful and widely used in larger hotels, but they usually take longer to train new front desk staff on.

**Best overall answer:**
If your priority is the shortest training time for new front desk agents, I’d look first at **Cloudbeds** for most independent hotels, or **Little Hotelier** if you run a smaller property.


Best cloud hotel management system for 80-room full-service hotel

For an **80-room full-service hotel**, the best cloud hotel management system usually comes down to how complex your operations are: restaurant/bar, events, spa, multiple outlets, accounting needs, and brand/franchise requirements.

## Best overall options

### 1. **Mews**
**Best for:** Modern independent or boutique full-service hotels
**Why choose it:** Very user-friendly, strong automation, mobile-friendly operations, good guest journey tools, payments, housekeeping, and integrations.
**Good fit if:** You want a modern cloud PMS with strong online check-in, upselling, and guest experience features.

### 2. **Stayntouch**
**Best for:** Full-service hotels wanting a clean, mobile-first PMS
**Why choose it:** Strong front desk, mobile check-in, housekeeping, group handling, and good integrations with POS, revenue management, and CRM systems.
**Good fit if:** You want something easier to use than Oracle but still capable for full-service operations.

### 3. **Oracle OPERA Cloud**
**Best for:** More complex full-service or branded hotels
**Why choose it:** Industry standard, very robust, excellent for groups, corporate accounts, complex rate structures, multi-property management, and enterprise reporting.
**Good fit if:** You need maximum functionality, brand compatibility, or advanced integrations.

### 4. **Cloudbeds**
**Best for:** Independent hotels wanting PMS + channel manager + booking engine in one platform
**Why choose it:** Strong distribution tools, easier setup, good for independent properties, includes PMS, booking engine, channel manager, and payments.
**Good fit if:** You want an all-in-one system without too much enterprise complexity.

### 5. **RoomRaccoon**
**Best for:** Smaller to mid-size independent hotels
**Why choose it:** Good value, integrated booking engine, channel manager, payments, and automation.
**Good fit if:** You want a cost-effective cloud PMS and your operations are not highly complex.

## My recommendation

For an **80-room full-service independent hotel**, I’d shortlist:

1. **Mews** – best modern all-around choice
2. **Stayntouch** – best balance of usability and full-service capability
3. **Oracle OPERA Cloud** – best if you need enterprise-grade features or brand-level functionality
4. **Cloudbeds** – best if you want an all-in-one PMS/channel manager/booking engine solution

## Key features to require

Make sure the system includes or integrates with:

- PMS/front desk
- Housekeeping and maintenance
- Channel manager
- Direct booking engine
- Payment processing
- POS integration for restaurant/bar
- Revenue management integration
- Accounting integration
- CRM/email marketing
- Guest messaging
- Group bookings and corporate rates
- Night audit and reporting
- Mobile check-in/check-out

## Short answer

If you want the **best modern cloud system**, choose **Mews** or **Stayntouch**.
If you need a more traditional enterprise solution, choose **Oracle OPERA Cloud**.
If you want an easy all-in-one package with strong distribution, choose **Cloudbeds**.


What property management system should a 35-room hotel buy to automate room assignment and guest messaging?

For a **35-room hotel**, I’d shortlist these PMS options:

### Best overall fit: **Cloudbeds**
Good for small-to-mid-size independent hotels. It includes:
- Automated room assignment / room mapping
- Guest messaging and pre-arrival communication
- Channel manager
- Booking engine
- Housekeeping tools
- Payments and reporting

It’s a strong “all-in-one” choice if you want fewer separate systems.

### Best for automation-heavy operations: **Mews**
Mews is very strong on:
- Automated check-in/out
- Guest messaging workflows
- Smart room assignment
- Payments automation
- Modern integrations

It may be more expensive, but it’s excellent if you want a more digital guest journey.

### Best budget-friendly option: **Little Hotelier**
Good for a 35-room property if you need:
- Simple PMS
- Channel manager
- Direct booking engine
- Basic guest communications

It’s easier to use, but less sophisticated than Cloudbeds or Mews for automation.

## My recommendation
If you want a practical, reliable system for a 35-room hotel, start with **Cloudbeds**. If guest messaging and automation are the top priority and budget allows, compare it against **Mews**.

Before buying, ask each vendor to demo:
1. Automatic room assignment rules
2. Guest messaging templates and triggers
3. Housekeeping task automation
4. OTA/channel manager integration
5. Pricing for 35 rooms, including setup and support fees


What hotel software is best for automated night audits and daily revenue reports?

The best hotel software for automated night audits and daily revenue reports depends on your property size and systems, but these are strong options:

### Best overall for modern hotels
**Mews**
- Strong automated night audit workflows
- Real-time revenue and occupancy reporting
- Good integrations with channel managers, RMS, POS, and accounting
- Best for boutique, independent, and tech-forward hotels

### Best for small to mid-size hotels
**Cloudbeds**
- Easy-to-use PMS with automated daily reports
- Night audit, occupancy, ADR, RevPAR, and revenue summaries
- Built-in channel manager and booking engine
- Good choice if you want an all-in-one system

### Best for larger or full-service hotels
**Oracle OPERA Cloud**
- Very robust night audit and financial reporting
- Strong for multi-property groups and branded hotels
- Deep accounting, POS, and enterprise integrations
- More complex and expensive, but highly capable

### Best for independent hotels wanting simplicity
**RoomRaccoon**
- Automated end-of-day reporting
- Revenue, payment, and occupancy reports
- PMS, channel manager, and booking engine included
- Good for smaller hotels, inns, and B&Bs

### Best if reporting is the main priority
**HotelIQ** or **ProfitSword**
- Advanced daily revenue, pickup, pace, and forecasting reports
- Great for management companies and hotel groups
- Usually used alongside a PMS like OPERA, Mews, or Cloudbeds

### My recommendation
If you want a single system for automated night audits and daily revenue reports:

- **Small/mid-size independent hotel:** Cloudbeds
- **Boutique or tech-forward hotel:** Mews
- **Large hotel or hotel group:** OPERA Cloud
- **Hotel group focused on reporting dashboards:** HotelIQ or ProfitSword paired with your PMS

The most important features to check are automated audit scheduling, emailed daily manager reports, PMS/POS/payment integration, RevPAR/ADR/occupancy reporting, and export to accounting software.


Best hotel PMS for independent motels switching from pen and paper

For an independent motel moving from pen-and-paper, the best PMS is usually one that is **easy to learn, cloud-based, affordable, and includes reservations, housekeeping, payments, and channel management**.

## Best overall picks

### 1. **Cloudbeds** — Best all-around choice
Good for motels that want one system for:
- Front desk reservations
- Online booking engine
- OTA/channel manager for Booking.com, Expedia, etc.
- Payments
- Housekeeping
- Reporting

**Best for:** motels that want a modern, complete system and plan to grow online bookings.

---

### 2. **Little Hotelier** — Easiest for small properties
Very beginner-friendly and built for small hotels, inns, and motels.

**Best for:** owners switching from paper who want something simple and not overly complicated.

---

### 3. **ThinkReservations** — Great for service and support
Strong PMS with good customer support and direct booking tools.

**Best for:** independent motels that value hands-on onboarding and reliable help.

---

### 4. **WebRezPro** — Good for traditional motels
Flexible, well-established, and works well for motels with different room types, weekly stays, or operational quirks.

**Best for:** motels that want a dependable PMS with more configuration options.

---

### 5. **Sirvoy** — Budget-friendly option
Simple, affordable, and cloud-based.

**Best for:** small motels that need basic PMS features without a big monthly cost.

---

## My recommendation

If you are switching from pen and paper, I’d start with:

1. **Little Hotelier** if ease of use is the top priority
2. **Cloudbeds** if you want the best long-term all-in-one system
3. **Sirvoy** if budget is the main concern

## Features you should make sure it has

- Easy reservation calendar/tape chart
- Guest profiles
- Credit card/payment processing
- Housekeeping status
- Online booking engine
- Channel manager for OTAs
- Basic reports
- Mobile or tablet access
- Good onboarding/support

## Avoid choosing based only on price

The cheapest PMS can become expensive if it causes booking errors, double bookings, or staff confusion. For a motel coming from paper, **ease of use and support matter more than having every advanced feature**.


What is the best hotel management system for a micro-hotel with contactless check-in?

For a micro-hotel that prioritizes **contactless check-in**, the best overall choice is usually **Mews**.

### Best overall: **Mews**
Mews is strong for modern, automated hotel operations, including:

- Online/contactless check-in
- Digital registration cards
- Automated guest messaging
- Payment automation
- Self-service kiosks
- Mobile key integrations
- PMS + booking engine + channel manager connections
- Good API/integration ecosystem

It is especially well-suited for boutique hotels, aparthotels, micro-hotels, and properties that want a tech-forward guest experience.

### Best simpler all-in-one option: **Cloudbeds**
Choose **Cloudbeds** if you want something easier to set up and manage with:

- PMS
- Channel manager
- Booking engine
- Payments
- Guest messaging
- Basic contactless check-in tools

Cloudbeds is often a better fit if you want a practical, reliable system without too much customization.

### Best budget/small-property option: **Little Hotelier**
If the property is very small and cost-sensitive, **Little Hotelier** is worth considering. It is simpler than Mews or Cloudbeds but may be enough for a micro-hotel with basic online check-in needs.

### My recommendation
If contactless check-in is central to your concept, choose **Mews**.
If you want the easiest all-in-one hotel management platform, choose **Cloudbeds**.


Recommend a hotel PMS system for an eco-resort with 40 cabins.

For a 40-cabin eco-resort, I’d recommend **Cloudbeds** as the best overall PMS.

### Best fit: **Cloudbeds**
**Why it works well for a 40-cabin eco-resort:**
- Strong **PMS + booking engine + channel manager** in one platform
- Good for **independent boutique properties and lodges**
- Easy management of cabins, packages, add-ons, and seasonal rates
- Integrates with OTAs like Booking.com, Airbnb, Expedia, and Google Hotel Ads
- Supports direct bookings to reduce commission costs
- Has housekeeping, guest messaging, payment, and reporting tools
- Cloud-based, so it’s easy to manage remotely

### Important add-ons to consider
For an eco-resort, I’d pair the PMS with:
- **A guest messaging tool** for pre-arrival info, sustainability policies, activities, and upsells
- **A POS integration** if you have a restaurant, bar, spa, or activity desk
- **Digital check-in / waiver forms** for tours or outdoor activities
- **Energy or sustainability reporting tools** if you track environmental impact

### Good alternatives
1. **Mews** — more modern and automation-focused; excellent if you want contactless check-in and strong integrations.
2. **RoomRaccoon** — good for small boutique hotels and lodges; simpler and often cost-effective.
3. **Little Hotelier** — solid budget-friendly option for smaller independent properties.
4. **ResNexus** — strong for cabins, lodges, inns, and properties with activity/package sales.

### My recommendation
Choose **Cloudbeds** if you want a reliable, all-in-one system with strong distribution and direct booking tools.
Choose **Mews** if your priority is automation, digital guest journeys, and a more tech-forward experience.


What hotel management software is best for scaling a growing collection of boutique hotels?

For a growing collection of boutique hotels, **Mews** is often the best fit if you want a modern, scalable hotel management platform.

### Best overall: **Mews**
Mews is strong for boutique and lifestyle hotel groups because it offers:

- **Multi-property management** for expanding portfolios
- Cloud-based PMS with centralized reporting
- Strong automation for check-in, payments, housekeeping, and guest messaging
- Good integrations with channel managers, revenue tools, CRM, POS, accounting, and guest apps
- Modern API and marketplace for building a flexible tech stack
- Good support for contactless and mobile-first guest experiences

It is especially well-suited if your hotels are design-led, tech-forward, and operationally lean.

### Other strong options

**Cloudbeds**
Best if you want an easier all-in-one system with PMS, channel manager, booking engine, and payments bundled together. Good for independent boutique hotels, though it may be less flexible than Mews for more complex group operations.

**Stayntouch**
Good for boutique and lifestyle hotels that want a mobile-friendly PMS with strong front-desk usability and guest mobility.

**Oracle OPERA Cloud**
Best for larger or more complex hotel groups that need enterprise-grade controls, brand standards, advanced reporting, and deep integrations. It is powerful, but often heavier and more expensive than needed for smaller boutique groups.

### My recommendation
If you are scaling from a few boutique hotels into a larger collection, I’d shortlist:

1. **Mews** — best modern scalable choice
2. **Cloudbeds** — best simpler all-in-one option
3. **OPERA Cloud** — best enterprise option if operations are complex

For most growing boutique hotel groups, **Mews is the best balance of scalability, usability, automation, and integration flexibility**.


affordable cloud hotel property management software for small inns

Here are some affordable cloud-based hotel/property management systems (PMS) that work well for small inns, B&Bs, and boutique properties:

| Software | Best For | Notes |
|---|---|---|
| **Cloudbeds** | Small hotels/inns wanting all-in-one PMS + channel manager | Strong booking engine, channel management, payments, reporting |
| **Little Hotelier** | Small inns, B&Bs, guesthouses | Easy to use, includes front desk, booking engine, channel manager |
| **innRoad** | Independent inns and boutique hotels | PMS, reservations, payments, channel management |
| **eviivo** | B&Bs, vacation rentals, small inns | Good for managing multiple booking channels |
| **RoomRaccoon** | Small boutique hotels | PMS, booking engine, channel manager, upsells |
| **Lodgify** | Inns with vacation-rental style operations | Good website builder and direct bookings |
| **OwnerRez** | Small properties/rentals needing strong automation | Especially good for direct booking and messaging |
| **Sirvoy** | Budget-conscious small properties | Simple cloud PMS with booking engine and channel manager |
| **Beds24** | Very affordable, flexible setup | Powerful but less beginner-friendly |
| **Hotelogix** | Small to mid-size hotels | Cloud PMS with front desk and OTA integrations |

For a **small inn**, the best affordable options to compare first are:

1. **Little Hotelier** – very small-property friendly
2. **Sirvoy** – budget-friendly and simple
3. **eviivo** – good for B&Bs and inns
4. **Cloudbeds** – more robust, but may cost more
5. **Beds24** – low-cost and highly flexible if you’re comfortable configuring it

Key features to look for:

- Cloud-based reservations calendar
- Direct booking engine for your website
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Automated guest emails/texts
- Payment processing
- Housekeeping/task management
- Mobile access
- No long-term contract if possible

If budget is the main concern, start with **Sirvoy** or **Beds24**. If ease of use is more important, look at **Little Hotelier** or **eviivo**.


What hotel PMS do boutique hoteliers recommend for single-property operators?

Boutique hoteliers running a single property most often recommend cloud-based PMS platforms that are easy to manage, include channel management, and don’t require enterprise-level setup.

Top PMS options to consider:

1. **Cloudbeds**
   Best all-around choice for independent boutique hotels. Strong PMS, booking engine, channel manager, payments, reporting, and integrations.

2. **Mews**
   Good for design-forward or tech-forward boutique hotels. Strong automation, guest self-service, payments, and modern interface.

3. **Little Hotelier**
   Best for small boutique properties, inns, B&Bs, and guesthouses. Simple, affordable, and easy to learn.

4. **RoomRaccoon**
   Good for boutique hotels that want PMS, channel manager, booking engine, payments, and revenue tools in one system.

5. **WebRezPro**
   Reliable option for independent hotels that want solid PMS features, good support, and flexibility without being too complex.

6. **ThinkReservations**
   Frequently recommended for U.S.-based inns, B&Bs, and small boutique lodging properties. Strong reservations and direct-booking tools.

7. **Hotelogix**
   Good budget-friendly option for small independent hotels that need cloud PMS plus channel management.

My shortlist for a single-property boutique hotel would be:

- **Best overall:** Cloudbeds
- **Best simple option:** Little Hotelier
- **Best modern/automation-focused:** Mews
- **Best for inns/B&Bs:** ThinkReservations
- **Best value alternative:** RoomRaccoon

If you want something easy to run with minimal tech overhead, start by comparing **Cloudbeds, Little Hotelier, and RoomRaccoon**.


Best hotel management software for small hotel with direct booking website integration

For a small hotel, the best hotel management software is usually an all-in-one PMS that includes:

- Front desk/reservations
- Direct booking engine for your website
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payment processing
- Housekeeping management
- Guest messaging
- Reports and revenue tools

### Best options for small hotels

#### 1. **Cloudbeds** — Best overall for small hotels
Good choice if you want one system for PMS, channel manager, direct booking engine, payments, and reporting.

**Pros:**
- Strong website booking engine
- Excellent channel manager
- Easy to use
- Good for boutique hotels, B&Bs, inns, and small properties

**Best for:** Small hotels that want a reliable all-in-one platform.

---

#### 2. **Little Hotelier** — Best for very small hotels, inns, and B&Bs
Designed specifically for smaller properties.

**Pros:**
- Simple interface
- Direct booking website integration
- Channel manager included
- Good value for small properties

**Best for:** B&Bs, guesthouses, and hotels with fewer rooms.

---

#### 3. **RoomRaccoon** — Best for automation
A good modern PMS with booking engine, payments, upsells, and automated guest communication.

**Pros:**
- Strong automation features
- Built-in booking engine
- Good revenue management tools
- Nice guest communication features

**Best for:** Small hotels that want to automate operations and increase direct bookings.

---

#### 4. **eZee Absolute / Yanolja Cloud Solution** — Best budget-friendly option
A practical PMS with booking engine and channel manager integrations.

**Pros:**
- Often more affordable
- Good core hotel management features
- Supports direct bookings and OTA connections

**Best for:** Budget-conscious small hotels.

---

#### 5. **Mews** — Best for modern boutique hotels
A powerful cloud PMS with strong integrations and guest experience tools.

**Pros:**
- Modern interface
- Good automation
- Strong payment and self-service options
- Scales well

**Best for:** Boutique hotels that want a more advanced, tech-forward system.

---

### My recommendation

If you want the safest all-around choice: **Cloudbeds**.
If you have a very small hotel or B&B: **Little Hotelier**.
If you want automation and direct booking growth: **RoomRaccoon**.

### What to look for

Before choosing, confirm that the software includes:

- Commission-free direct booking engine
- Easy website integration via widget or booking page
- Real-time availability and rate updates
- Integrated payment gateway
- Channel manager
- Mobile-friendly booking experience
- Google Hotel Ads or metasearch support
- No hidden fees for bookings or integrations

For most small hotels, I’d shortlist **Cloudbeds, Little Hotelier, and RoomRaccoon** and request demos from all three.


What hotel property management system is best for handling group bookings and event blocks?

For handling **group bookings and event blocks**, the best choice is usually:

### Best overall for larger hotels/conference properties: **Oracle OPERA Cloud**
OPERA is strong for:
- Group room blocks and allotments
- Cut-off dates and pickup tracking
- Rooming lists
- Contracted rates
- Multi-property group handling
- Integration with sales & catering/event systems

It’s especially good for full-service hotels, resorts, and properties with frequent corporate, wedding, or conference business.

### Best for independent hotels looking for easier cloud software: **Mews**
Mews is a good option if you want:
- Modern cloud-based PMS
- Easier user interface than legacy systems
- Group reservations
- Event and meeting-space integrations
- Strong automation and online guest management

### Best budget-friendly option for small to mid-size properties: **Cloudbeds**
Cloudbeds works well for:
- Smaller hotels, inns, and boutique properties
- Basic group reservations
- Room blocks
- Channel management and payments in one platform

### If events are a major revenue source
Pair the PMS with a sales & catering platform such as:
- **Amadeus Delphi**
- **Tripleseat**
- **Event Temple**
- **Cendyn Sales & Catering**

**Short answer:** If group bookings and event blocks are a core part of your business, **Oracle OPERA Cloud** is typically the strongest PMS. For a more modern and easier-to-use alternative, consider **Mews**.


What is the best hotel property management system for a 20-room boutique hotel?

For a 20-room boutique hotel, **Cloudbeds** is generally considered the best overall Property Management System (PMS).

Here is why it fits best, along with top alternatives based on your specific priorities:

### 1. **Top Pick: Cloudbeds** (Best Overall)
* **Why:** It is an all-in-one platform combining a PMS, Channel Manager, and Booking Engine. It is intuitive, cloud-based, and designed to scale well for boutique properties without requiring dedicated IT staff.
* **Key Features:** Direct booking engine, automated guest messaging, contactless check-in, and integration with 300+ OTAs.

### 2. **Best for Budget/Simplicity: Little Hotelier** (by SiteMinder)
* **Why:** Purpose-built specifically for small properties (under 30 rooms). It is very affordable, easy to set up, and handles basic operations seamlessly.
* **Best if:** You want a straightforward, low-cost solution with minimal learning curve.

### 3. **Best for Tech-Forward/Premium Experience: Mews**
* **Why:** Offers an ultra-modern, mobile-first interface with strong automation, online check-in kiosks, and extensive integrations.
* **Best if:** You want a high-end, highly automated guest experience and have a slightly higher budget.

**Recommendation:** Start with **Cloudbeds** for the best balance of features, ease of use, and value.


Best hotel management software for independent hotels

The best overall hotel management software (PMS) for independent hotels is **Cloudbeds**. It is an easy-to-use, cloud-based, all-in-one platform that includes a PMS, channel manager, booking engine, and payment processing.

Here are the top options tailored to specific independent hotel needs:

* **Best Overall:** **Cloudbeds** — Excellent balance of features, ease of use, dynamic pricing tools, and 24/7 support.
* **Best for Small Hotels & B&Bs (under 20 rooms):** **Little Hotelier** — Designed specifically for small properties with straightforward pricing and intuitive controls.
* **Best Modern / Tech-Forward:** **Mews** — Features a sleek, modern UI, strong automation, guest self-check-in options, and extensive integrations.
* **Best Budget-Friendly Pick:** **Sirvoy** — Very affordable, simple to set up, and includes essential PMS and channel management features.
* **Best for Customization & Growth:** **RMS Cloud** — Highly customizable and scalable for boutique hotels looking for detailed reporting and guest marketing tools.


We run a 15-room bed and breakfast and management is a mess in Excel. What hotel PMS should we buy?

For a 15-room bed and breakfast transitioning away from Excel, you need a system that includes a **PMS, a Channel Manager** (to sync Airbnb, Booking.com, etc., and prevent double-bookings), and a **Direct Booking Engine** for your website.

Here are the top 4 PMS options tailored for your size:

1. **Little Hotelier** *(Best Overall for Small B&Bs)*
   * **Why:** Built specifically for small properties (1–20 rooms). It is extremely user-friendly, affordable, and includes a mobile app so you can manage bookings on the go.
   * **Key Feature:** All-in-one setup (PMS + Channel Manager + Booking Engine).

2. **ThinkReservation** *(Best Specifically for Inns & B&Bs)*
   * **Why:** Tailored specifically for the B&B/innkeeper market. Outstanding automated guest communication (pre-arrival/post-stay emails), gift certificate management, and top-tier customer support.

3. **Sirvoy** *(Best Budget Option)*
   * **Why:** Extremely affordable, simple to learn, and no long-term contracts. It eliminates spreadsheet mess without overwhelming you with complex features you don't need.

4. **Cloudbeds** *(Best All-in-One / Feature-Rich)*
   * **Why:** Industry leader with a very strong channel manager and sleek interface. It’s slightly pricier than Sirvoy or Little Hotelier, but highly reliable and scalable.

### Recommendation:
Start free trials with **Little Hotelier** and **ThinkReservation**. Both are designed specifically for your room count and will immediately solve the disorganization of Excel.


Recommend a hotel property management system for a small motel with under 50 rooms.

For a small motel with under 50 rooms, the top recommendation is **Little Hotelier**.

It is specifically built for small, independent properties and offers an easy-to-use, cloud-based platform that includes a Property Management System (PMS), a channel manager (to sync with Airbnb, Booking.com, Expedia), and a direct booking engine.

### Alternative Options:
* **Best for Budget:** **Sirvoy** – Highly affordable, extremely simple to learn, and ideal if you want a basic system without unnecessary complexity.
* **Best for All-in-One Features:** **Cloudbeds** – Powerful and scalable with excellent automation features, though slightly more expensive.
* **Best Value All-rounder:** **WebRezPro** – Fully web-based, flexible, and offers transparent pricing tailored to smaller properties.

**Recommendation:** Start with a free trial of **Little Hotelier** or **Sirvoy** to see which interface fits your daily operations best.


affordable hotel PMS software for small boutique properties

Here are the top affordable Property Management Systems (PMS) specifically tailored for small boutique hotels, inns, and B&Bs:

### 1. **Little Hotelier** *(Best Overall for Small Properties)*
* **Best for:** Properties with 1 to 20 rooms.
* **Pricing:** Starts around **$50/month** (flat rate depending on room count).
* **Key Features:** All-in-one system includes a PMS, direct booking engine, channel manager (connects to Airbnb, Booking.com, Expedia), and a mobile app for managing front desk operations on the go.

### 2. **Sirvoy** *(Most Budget-Friendly)*
* **Best for:** Very small, budget-conscious boutique properties.
* **Pricing:** Starts around **$10 to $35/month** (Starter vs. Pro).
* **Key Features:** Simple user interface, cloud-based front desk, built-in booking engine, and seamless channel management. Very fast setup with no commission fees.

### 3. **Cloudbeds** *(Best Feature Set & Scalability)*
* **Best for:** Boutique properties (10–50+ rooms) looking to automate operations and guest communication.
* **Pricing:** Custom pricing based on property size (typically **$100–$200/month**).
* **Key Features:** Top-rated all-in-one system with an integrated channel manager, booking engine, revenue management tool, and payment processing. Excellent UI/UX.

### 4. **WebRezPro** *(Best Value for Standard Hotel Features)*
* **Best for:** Boutique hotels needing flexible, traditional PMS features without massive costs.
* **Pricing:** Starts at around **$100/month base fee + small per-room fee**.
* **Key Features:** Cloud-based, robust reporting, housekeeping management, contactless check-in options, and integration with hundreds of third-party tools.

### 5. **Hotelogix** *(Best Pay-Per-Room Model)*
* **Best for:** Mid-sized boutique hotels wanting low upfront costs.
* **Pricing:** Starts around **$3.50 to $5 per room/month** (minimum monthly spend applies).
* **Key Features:** 24/7 support, multi-currency support, point-of-sale (POS) integration for boutique hotel restaurants/bars, and automated guest emails.

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### **Quick Buying Tip:**
For a small boutique hotel, look for an **all-in-one solution** (PMS + Channel Manager + Booking Engine bundled together). Buying these modules separately will significantly increase your monthly costs. Most offer **14-day free trials** to test their workflow.


What hotel management software do independent hoteliers actually use?

Independent hoteliers generally look for cloud-based, all-in-one Property Management Systems (PMS) that combine room management, a channel manager, and a direct booking engine.

The most widely used options include:

*   **Cloudbeds:** The market leader for small-to-midsize independent hotels and hostels. It is popular because it includes a built-in channel manager and booking engine in an easy-to-use platform.
*   **Mews:** Highly popular with modern, tech-forward boutique hotels. It excels in automation, contactless check-in, and integrations via an open API.
*   **Little Hotelier:** Designed specifically for small properties (1 to 20 rooms), such as B&Bs, inns, and guesthouses.
*   **WebRezPro:** A flexible, long-standing cloud system popular with mid-sized independent hotels and inns needing robust accounting and reporting features.
*   **ThinkReservation:** A favorite specifically among North American bed & breakfasts and boutique inns for its automated marketing and yield management tailored to small operators.
*   **StayNTouch:** Preferred by design-led and higher-end boutique hotels that want mobile-first guest check-in (via tablet or guest smartphone).


Best hotel PMS with built-in channel manager and direct booking engine

The best overall hotel PMS with a natively built-in channel manager and direct booking engine is **Cloudbeds**.

Here is why it leads the market, along with the top alternatives based on property type:

### 1. Best Overall: Cloudbeds
* **Best for:** Independent hotels, boutique hotels, hostels, and mid-sized properties.
* **Why it’s best:** It was built from the ground up as a unified 3-in-1 system (PMS + Channel Manager + Booking Engine) rather than stitching together acquired software. This eliminates sync delays, prevents double bookings, and offers a smooth, mobile-friendly direct booking experience.

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### Top Alternatives by Property Type

* **Best for Small Hotels & B&Bs (< 20 rooms): Little Hotelier**
  * Powered by SiteMinder, it offers an extremely user-friendly, affordable 3-in-1 solution tailored specifically for micro-properties and bed & breakfasts.
* **Best for Boutique & Upscale Independent Hotels: RoomRaccoon**
  * Fully integrated PMS, channel manager, and booking engine with strong built-in yield management and automated upselling features.
* **Best for Modern, Tech-Forward Hotels: Mews**
  * Highly scalable with a top-tier native booking engine and integrated channel management, best for properties focusing on automation, self-check-in kiosks, and modern guest experiences.


What is the top cloud-based hotel management system for a 100-room hotel?

For a 100-room independent hotel, **Cloudbeds** is widely considered the top overall cloud-based Property Management System (PMS).

**Why Cloudbeds leads for this size:**
* **All-in-One Platform:** It seamlessly combines the PMS, channel manager, booking engine, and payment processing into a single interface.
* **Ease of Use:** Highly intuitive, reducing staff training time and front-desk friction.
* **Cost-Effective:** Offers powerful features without the enterprise-level cost or complexity of legacy systems.

**Top Alternative:**
* **Mews:** Best if you run a tech-forward or boutique hotel that prioritizes automation, mobile/self-check-in, and extensive third-party app integrations.


Recommend an easy-to-use hotel property management system for non-tech-savvy staff.

**Cloudbeds** is widely considered the best and easiest-to-use Hotel Property Management System for non-tech-savvy staff.

**Why it works well for non-technical teams:**
* **Visual Drag-and-Drop Calendar:** Managing reservations, changing rooms, and extending stays feels like using a basic digital calendar.
* **Minimal Training Required:** Daily tasks like check-ins, check-outs, and taking payments take only a few clicks, allowing new staff to learn it in a single afternoon.
* **All-in-One Platform:** The PMS, channel manager, and booking engine are fully integrated, so staff never need to switch between different software programs.
* **24/7 Support & Onboarding:** Includes step-by-step setup assistance and reliable customer service.

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*Best alternative for very small properties (B&Bs/guesthouses under 20 rooms):* **Little Hotelier** offers an even simpler, stripped-down interface with an easy-to-use mobile app.


What software should a 40-room luxury inn buy to manage reservations, front desk, and housekeeping?

A 40-room luxury inn should invest in an **All-in-One Hotel Property Management System (PMS)** that includes an integrated booking engine, channel manager, and housekeeping module.

The top three software options tailored for boutique luxury properties are:

1. **Mews** *(Best Overall for Luxury)*
   * **Why:** Sleek, modern interface designed for high-end guest experiences. Offers automated check-in, mobile front desk capabilities, advanced housekeeping management, and seamless integrations with upscale POS and guest-messaging systems.

2. **Cloudbeds** *(Best All-in-One & Easy to Use)*
   * **Why:** Highly intuitive platform combining PMS, booking engine, and channel manager into one system. Includes solid real-time housekeeping tracking and drag-and-drop front desk management.

3. **Stayntouch** *(Best for High-Touch / Mobile Service)*
   * **Why:** Mobile-first PMS that allows staff to check in guests anywhere on property via tablet. Excellent for personalized luxury service, flexible room assignments, and real-time housekeeping updates.

### Key features to ensure your pick includes:
* **Mobile Housekeeping App:** Real-time updates on room status (Clean/Dirty/Inspected) for housekeepers on their smartphones.
* **Direct Booking Engine:** Commission-free bookings integrated directly into your website.
* **Channel Manager:** Two-way sync with OTAs (Expedia, Booking.com) to prevent double bookings.
* **POS Integration:** Connects your front desk with your inn’s restaurant, bar, or spa for easy room charging.