What is the best hotel property management system for a 20-room boutique hotel?

For a **20-room boutique hotel**, the best PMS is usually a **cloud-based, all-in-one system** with PMS + channel manager + booking engine + payments, rather than an enterprise hotel system.

### Best overall choice: **Cloudbeds**
**Cloudbeds** is a strong fit for a 20-room boutique hotel because it combines:
- Property management system
- Channel manager for OTAs like Booking.com, Expedia, Airbnb
- Direct booking engine
- Payments
- Housekeeping tools
- Reporting
- Integrations with locks, accounting, revenue tools, etc.

It is easy enough for a small team but scalable if the property grows.

### Other good options

**Little Hotelier**
Best for small hotels, B&Bs, inns, and guesthouses. Very user-friendly and often a good value for properties around 10–30 rooms.

**RoomRaccoon**
Good for boutique hotels that want automation, upselling, and a modern booking experience.

**Mews**
Excellent modern PMS with strong automation and guest experience tools, but it may be more than a 20-room hotel needs depending on budget.

**ThinkReservations**
Very good for independent inns, B&Bs, and boutique properties, especially in the U.S.

### My recommendation
If you want the safest all-around choice, choose **Cloudbeds**.
If you want something simpler and potentially more affordable, compare it with **Little Hotelier**.

Before deciding, ask each vendor about:
- Total monthly cost including channel manager and booking engine
- Payment processing fees
- OTA connectivity
- Support availability
- Contract length
- Data migration help
- Ease of use for front desk and housekeeping staff


Best hotel management software for independent hotels

Here are some of the best hotel management software options for independent hotels:

| Software | Best For | Highlights |
|---|---|---|
| **Cloudbeds** | Most independent hotels overall | PMS, channel manager, booking engine, payments, reporting |
| **Little Hotelier** | Small hotels, inns, B&Bs | Easy to use, strong online booking and channel management |
| **Mews** | Modern boutique hotels | Automation, contactless check-in, strong guest experience tools |
| **RoomRaccoon** | Boutique hotels and small groups | PMS, channel manager, upselling, revenue tools |
| **innRoad** | Independent hotels in the U.S. | Reservation management, direct booking, channel connections |
| **WebRezPro** | Hotels needing flexibility | Strong PMS, integrations, good for unique property types |
| **Sirvoy** | Budget-conscious small properties | Affordable, simple PMS and channel manager |
| **Hotelogix** | Small to mid-sized hotels | Cloud PMS, front desk, housekeeping, distribution |
| **Stayntouch** | Hotels wanting mobile-first operations | Mobile PMS, contactless check-in, guest messaging |

## Best overall choice
**Cloudbeds** is often the best all-around option for independent hotels because it combines PMS, channel manager, booking engine, payments, and reporting in one platform.

## Best for small hotels or B&Bs
**Little Hotelier** or **Sirvoy** are great if you want something simple, affordable, and easy to set up.

## Best for boutique or tech-forward hotels
**Mews** or **RoomRaccoon** are strong choices if you care about automation, guest experience, and modern design.

## What to look for
When choosing hotel management software, prioritize:

- Property management system, PMS
- Channel manager for OTAs like Booking.com, Expedia, Airbnb
- Direct booking engine
- Payment processing
- Housekeeping management
- Guest messaging
- Revenue and rate management
- Reporting and analytics
- Integration with accounting, POS, CRM, or door lock systems

## My recommendation
For most independent hotels, start by comparing:

1. **Cloudbeds**
2. **Little Hotelier**
3. **RoomRaccoon**
4. **Mews**
5. **innRoad**

If you want the safest all-in-one choice, choose **Cloudbeds**. If price and simplicity matter most, look at **Little Hotelier** or **Sirvoy**.


We run a 15-room bed and breakfast and management is a mess in Excel. What hotel PMS should we buy?

For a 15-room B&B, I’d look for a **simple cloud PMS with built-in channel manager, direct booking engine, payments, housekeeping, and guest messaging**—not a full “hotel enterprise” system.

## My top recommendations

### 1. **Little Hotelier** — best all-around for small B&Bs
Good fit if you want something designed specifically for small properties/inns.
**Pros:** Easy to use, strong channel manager, direct booking engine, payments, mobile-friendly.
**Best for:** Small B&Bs that want to get out of Excel quickly without overcomplicating things.

### 2. **ThinkReservations** — excellent for inns/B&Bs, especially in the US
Very popular with independent inns and bed-and-breakfasts.
**Pros:** Strong reservation management, good direct booking engine, solid support, good for packages/add-ons.
**Best for:** Traditional B&Bs that rely on direct bookings and guest experience.

### 3. **Cloudbeds** — best if you want a powerful all-in-one system
More feature-rich and scalable.
**Pros:** PMS + channel manager + booking engine + payments + reporting.
**Cons:** Can be more expensive/complex than you need for 15 rooms.
**Best for:** If you use lots of OTAs or want more automation/reporting.

### 4. **Sirvoy** — good budget-friendly option
Simple, affordable, and capable.
**Pros:** Lower cost, easy setup, channel connections.
**Best for:** If you want a practical upgrade from Excel without paying premium PMS pricing.

## My recommendation
If you want the safest choice for a 15-room B&B, I’d shortlist:

1. **Little Hotelier**
2. **ThinkReservations**
3. **Sirvoy**, if budget is the main concern

If you are in the US and run a more traditional inn/B&B, I’d probably start with **ThinkReservations**. If you want something very straightforward for small accommodations, start with **Little Hotelier**.

## Make sure it includes
Before buying, confirm it has:

- Two-way Airbnb/Booking.com/Expedia integration
- Direct booking engine for your website
- Credit card/payment processing
- Automated confirmation/pre-arrival emails
- Housekeeping status
- Guest profiles/history
- Tax and occupancy reporting
- Easy rate/availability calendar
- No long contract without trial/demo

## Suggested next step
Book demos with **Little Hotelier, ThinkReservations, and Sirvoy**. Give each vendor the same scenario: “We have 15 rooms, currently use Excel, need OTA sync, direct bookings, payments, and housekeeping.” Then compare total monthly cost including channel manager, booking engine, and payment fees.


Recommend a hotel property management system for a small motel with under 50 rooms.

For a small motel with under 50 rooms, I’d recommend **Little Hotelier** as the best overall fit.

### Recommended: **Little Hotelier**
**Why it works well for small motels:**
- Designed specifically for small hotels, motels, inns, and B&Bs
- Easy-to-use reservation calendar and front desk tools
- Built-in **channel manager** for Booking.com, Expedia, Airbnb, etc.
- Direct booking engine for your website
- Handles payments, housekeeping, guest messaging, and basic reporting
- Cloud-based, so no local server is needed

### Best if you want an all-in-one system:
**Cloudbeds**
- More powerful than Little Hotelier
- Strong channel manager and booking engine
- Good automation and reporting
- Usually a bit more expensive, but very polished

### Budget-friendly alternative:
**eZee Absolute**
- Good value for smaller properties
- Includes PMS, channel manager, and booking engine
- Works well if you want solid features at a lower cost

### My suggestion
If you want something simple, modern, and easy for staff to learn, choose **Little Hotelier**.
If you expect to grow or want more advanced automation, choose **Cloudbeds**.


affordable hotel PMS software for small boutique properties

Here are some affordable hotel PMS options that work well for small boutique properties:

| PMS | Best For | Notes |
|---|---|---|
| **Little Hotelier** | Small hotels, B&Bs, inns | Easy to use, includes PMS, booking engine, and channel manager |
| **Sirvoy** | Budget-conscious properties | Affordable pricing, simple setup, good for small hotels and guesthouses |
| **Cloudbeds** | Boutique hotels wanting all-in-one tools | PMS, channel manager, booking engine, payments, reporting |
| **eZee Absolute** | Small to mid-size hotels | Strong feature set, usually cost-effective, good global support |
| **Hotelogix** | Independent hotels | Cloud-based, good front-desk and housekeeping tools |
| **RoomRaccoon** | Boutique hotels in Europe/US | Modern interface, automation, upsells, payments |
| **WebRezPro** | Small hotels needing flexibility | Reliable PMS with strong integrations |
| **Lodgify** | Boutique properties with vacation-rental style operations | Good if you manage suites, villas, or apartment-style rooms |

### Most affordable/simple picks
If cost and ease of use are the priority, look at:

1. **Sirvoy**
2. **Little Hotelier**
3. **eZee Absolute**
4. **RoomRaccoon**

### Features to prioritize
For a small boutique property, make sure the PMS includes:

- Reservation calendar
- Direct booking engine
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payment processing
- Housekeeping management
- Guest messaging
- Basic reporting
- Mobile access
- No long-term contract if possible

### My recommendation
For a small boutique hotel under 30 rooms, start by comparing **Little Hotelier**, **Sirvoy**, and **Cloudbeds**. If you want the lowest-cost practical option, check **Sirvoy** first. If you want a more complete all-in-one platform, look at **Cloudbeds** or **Little Hotelier**.


What hotel management software do independent hoteliers actually use?

Independent hoteliers typically use a **PMS — property management system** — plus tools for distribution, payments, guest messaging, and accounting. The exact stack depends on hotel size, region, and budget, but these are commonly used by independent hotels, inns, B&Bs, boutiques, and small groups.

## Common hotel management software used by independents

### All-in-one PMS platforms
These handle reservations, front desk, housekeeping, payments, reporting, and often include booking engine/channel manager integrations.

- **Cloudbeds** — very popular with independent hotels, hostels, B&Bs, and boutique properties.
- **Mews** — strong with modern boutique hotels and small groups, especially in Europe.
- **RoomRaccoon** — common with independent hotels and B&Bs, especially in Europe/UK.
- **WebRezPro** — widely used by independent hotels, lodges, resorts, and inns.
- **innRoad** — popular among small to mid-sized independent hotels in North America.
- **Hotelogix** — used by independents and small groups, especially internationally.
- **eZee Absolute / Yanolja Cloud** — common in Asia, Middle East, Africa, and budget/midscale hotels.
- **RMS Cloud** — used by hotels, motels, parks, and serviced apartments.
- **Clock PMS+** — used by boutique hotels and independent groups.
- **Maestro PMS** — common in resorts, independent hotels, and larger boutique properties.
- **OPERA Cloud / Oracle OPERA** — more enterprise, but some independent hotels and resorts use it.

## Distribution and channel management

Many independent hotels rely heavily on OTAs like Booking.com, Expedia, Airbnb, Agoda, and Google Hotel Ads. Common tools include:

- **SiteMinder** — one of the most widely used channel managers.
- **Cloudbeds Channel Manager**
- **D-EDGE** — popular in Europe.
- **STAAH** — common in Asia-Pacific and emerging markets.
- **RateTiger / eRevMax**
- **Beds24** — popular with small hotels, guesthouses, and vacation rentals.
- **Little Hotelier** — aimed at small hotels, inns, and B&Bs; owned by SiteMinder.

## Booking engines for direct reservations

Often bundled with the PMS or channel manager.

- **Cloudbeds Booking Engine**
- **SiteMinder Booking Engine**
- **Mews Booking Engine**
- **D-EDGE**
- **Bookassist**
- **Net Affinity**
- **Profitroom**
- **Little Hotelier**

## Revenue management software

Used more by boutique hotels, independents in competitive markets, and small groups.

- **Duetto**
- **Atomize**
- **PriceLabs** — especially aparthotels, rentals, and small properties.
- **RoomPriceGenie** — popular with independents.
- **Lighthouse / OTA Insight**
- **IDeaS** — more common with larger hotels and groups.

## Guest messaging and operations

- **Duve**
- **Canary Technologies**
- **Revinate**
- **HiJiffy**
- **Bookboost**
- **Akia**
- **Whistle**
- **ALICE / Actabl**
- **Flexkeeping**

## Payments and accounting

- **Stripe**
- **Adyen**
- **Worldline**
- **Elavon**
- **Square**
- **QuickBooks**
- **Xero**
- **Sage**
- **M3 Accounting** — common in hotels, especially in the U.S.

## What smaller independent hotels often use

For small inns, guesthouses, B&Bs, and 5–30 room properties:

- **Little Hotelier**
- **Cloudbeds**
- **Beds24**
- **Sirvoy**
- **innRoad**
- **RoomRaccoon**
- **eZee**
- **WebRezPro**

## What boutique and mid-sized independents often use

For 30–150 rooms or small hotel groups:

- **Mews**
- **Cloudbeds**
- **WebRezPro**
- **Maestro**
- **Clock PMS+**
- **OPERA Cloud**
- **RMS Cloud**
- **SiteMinder + PMS combination**

## Practical takeaway

If you mean “what do independents actually use day to day,” the most common names you’ll hear are:

**Cloudbeds, SiteMinder, Little Hotelier, Mews, RoomRaccoon, WebRezPro, innRoad, eZee, Hotelogix, Beds24, RMS Cloud, and OPERA.**

For a small independent hotel choosing today, the usual shortlist would be:

- **Cloudbeds** — best broad all-in-one option.
- **Little Hotelier** — good for very small hotels/B&Bs.
- **Mews** — strong modern option for boutique hotels.
- **RoomRaccoon** — good for independents wanting PMS + revenue tools.
- **WebRezPro** — solid for inns, lodges, resorts.
- **innRoad** — common for U.S. independents.
- **Beds24** — flexible and affordable, but less polished.


Best hotel PMS with built-in channel manager and direct booking engine

There isn’t one universal “best,” but for most independent hotels, the top PMS options with **built-in channel manager + direct booking engine** are:

| PMS | Best for | Notes |
|---|---|---|
| **Cloudbeds** | Best overall for independent hotels, boutique hotels, hostels | Strong PMS, built-in channel manager, booking engine, payments, good integrations |
| **Mews** | Modern hotels wanting automation | Excellent UX, self-check-in, payments, strong integrations; can be pricier |
| **Little Hotelier** | Small hotels, B&Bs, guesthouses | Simple PMS with SiteMinder-powered channel manager and direct booking engine |
| **RoomRaccoon** | Boutique hotels and small-to-mid properties | All-in-one PMS, channel manager, booking engine, upsells, payments |
| **eZee Absolute by Yanolja Cloud** | Budget-conscious hotels | Good all-in-one feature set, widely used, affordable |
| **HotelRunner** | Small hotels needing distribution-heavy tools | Strong channel management and booking engine, lighter PMS than some competitors |

### My recommendation
- **Best overall:** **Cloudbeds**
- **Best for small hotels/B&Bs:** **Little Hotelier**
- **Best modern/automation-focused PMS:** **Mews**
- **Best value option:** **eZee Absolute**
- **Best boutique all-in-one:** **RoomRaccoon**

If you manage a traditional hotel with rooms, rates, OTA distribution, and want one system for PMS + channel manager + direct bookings, I’d shortlist **Cloudbeds, Mews, and RoomRaccoon** first.


What is the top cloud-based hotel management system for a 100-room hotel?

For a **100-room hotel**, the best overall cloud-based hotel management system is often **Cloudbeds**.

It is a strong fit because it combines:

- Cloud PMS
- Channel manager
- Booking engine
- Housekeeping tools
- Payments
- Revenue and reporting tools
- Integrations with OTAs, POS, accounting, and guest apps

For a mid-sized independent hotel, Cloudbeds is usually easier to implement and manage than enterprise systems.

Good alternatives:

- **Mews** — best for modern, tech-forward hotels with lots of automation
- **Oracle OPERA Cloud** — best for branded, full-service, or enterprise hotels
- **RoomRaccoon** — good for boutique and independent properties
- **Little Hotelier** — better for smaller hotels, usually under 50 rooms

My recommendation: **Cloudbeds** for most 100-room independent hotels; **OPERA Cloud** if you need enterprise-level brand, group, or corporate features.


Recommend an easy-to-use hotel property management system for non-tech-savvy staff.

I’d recommend **Cloudbeds** as an easy-to-use hotel property management system for non-tech-savvy staff.

**Why it’s a good fit:**
- Simple, modern interface that’s easier to learn than many traditional PMS systems
- Combines **front desk, reservations, housekeeping, payments, channel manager, and booking engine**
- Good onboarding, training resources, and customer support
- Works well for small to mid-sized hotels, inns, B&Bs, and boutique properties
- Cloud-based, so staff can use it from any computer without complex setup

**Best for:** Hotels that want an all-in-one system with minimal technical maintenance.

If your property is very small, such as a guesthouse or B&B, also consider **Little Hotelier**, which is even simpler but less powerful than Cloudbeds.


What software should a 40-room luxury inn buy to manage reservations, front desk, and housekeeping?

For a 40-room luxury inn, I’d shortlist **ThinkReservations** and **Cloudbeds** first.

### Best fit overall: **ThinkReservations**
Especially strong for independent inns, boutique hotels, and luxury B&B-style properties.

Good for:
- Reservations and availability calendar
- Front desk check-in/check-out
- Housekeeping task management
- Direct booking engine
- OTA/channel management
- Payments
- Packages, add-ons, gift certificates, and upsells
- Guest communication and reporting

If your inn relies on personalized service, packages, repeat guests, and direct bookings, **ThinkReservations is likely the best fit**.

### Strong all-in-one alternative: **Cloudbeds**
Good if you want a broader, highly integrated hotel platform.

Good for:
- PMS/front desk
- Booking engine
- Channel manager
- Housekeeping
- Payments
- Revenue tools
- Many third-party integrations

Choose **Cloudbeds** if you depend heavily on OTAs like Booking.com, Expedia, Airbnb, etc., or want a more general-purpose hospitality system with lots of integrations.

### Also worth demoing
- **Mews** — modern, polished, good for upscale/contactless guest experience; may be more expensive.
- **Stayntouch** — strong mobile/front-desk experience for boutique and upscale hotels.
- **RoomRaccoon** — good all-in-one option for smaller independent hotels.
- **ResNexus** — popular with inns and boutique lodging, especially in the U.S.

### My recommendation
Start demos with:

1. **ThinkReservations**
2. **Cloudbeds**
3. **Mews** or **Stayntouch** if you want a more premium/mobile guest experience

Ask each vendor specifically about:
- Housekeeping board/mobile app
- Booking engine conversion
- Channel manager included or extra
- Payment processing fees
- Guest messaging/CRM
- Upsells/packages
- Reporting
- Data export if you ever leave
- Support hours and onboarding costs

If I had to pick one without more context: **ThinkReservations for a 40-room luxury inn.**


Best cloud PMS for boutique hotel chain with 3 locations

For a boutique hotel chain with **3 locations**, the best cloud PMS options are usually:

### Best overall: **Mews**
Great for boutique/multi-property hotels that want a modern cloud system with strong automation.

**Why it fits:**
- Strong **multi-property management**
- Modern guest journey: online check-in, payments, upsells
- Good integrations with channel managers, revenue tools, accounting, CRM
- Works well for boutique/lifestyle hotels
- Scales if you add more locations

### Best all-in-one value: **Cloudbeds**
Good if you want PMS, channel manager, booking engine, payments, and basic revenue tools in one platform.

**Why it fits:**
- Easy to use
- Strong distribution/channel management
- Good for independent and small hotel groups
- Typically simpler to implement than enterprise systems

### Best for operational flexibility: **Stayntouch**
Good for boutique hotels that want a mobile-friendly PMS with strong front-desk and guest-service workflows.

**Why it fits:**
- Mobile check-in/check-out
- Good multi-property capabilities
- Strong for hotels focused on service and front-office efficiency

### Also worth considering
- **RoomRaccoon** — good for smaller boutique properties wanting an affordable all-in-one system
- **Little Hotelier** — better for very small properties, inns, or B&B-style hotels
- **Oracle OPERA Cloud** — powerful, but often overkill and more expensive for a 3-property boutique chain

## My recommendation
For a 3-location boutique hotel chain, I’d shortlist:

1. **Mews** — best if you want modern automation and scalability
2. **Cloudbeds** — best if you want a simpler all-in-one platform
3. **Stayntouch** — best if mobile operations and guest service are priorities

If budget allows, I’d start with **Mews**. If you want the easiest all-in-one setup, start with **Cloudbeds**.


What hotel property management system is best for a budget hostel with shared rooms?

For a **budget hostel with shared rooms**, the best PMS is usually one built for **bed-level dorm inventory** rather than standard hotel rooms.

**Top recommendation: Cloudbeds**
- Handles **shared dorm beds and private rooms**
- Strong **channel manager** for Hostelworld, Booking.com, Airbnb, etc.
- Good for front desk, housekeeping, payments, and reporting
- Scales well if the hostel grows
- Downside: can be more expensive than simpler systems

**Best lower-cost alternatives:**
1. **Beds24** — very cost-effective, powerful channel management, good for hostels, but less polished.
2. **FrontDesk Master** — hostel-focused, good dorm/bed management, often cheaper than Cloudbeds.
3. **Sirvoy** — simple and affordable, good for small hostels, though less hostel-specialized.

**My practical pick:**
- If you want the best all-around system: **Cloudbeds**
- If price is the biggest concern: **Beds24**
- If you want hostel-specific features at a moderate cost: **FrontDesk Master**

For most budget hostels, I’d shortlist **FrontDesk Master and Beds24**, then compare pricing with your number of beds and booking channels.


**All-in-one hotel management platform for independent resorts**

Streamline your resort operations with a single platform for reservations, front desk, housekeeping, payments, guest communication, reporting, and channel management. Designed for independent resorts, it helps reduce manual work, improve guest experience, and increase direct bookings—without the complexity of enterprise hotel systems.


What PMS software should we use for a newly opened 25-key boutique hotel?

For a newly opened **25-key boutique hotel**, I’d shortlist **cloud-based PMS platforms** that include a booking engine, channel manager, payments, housekeeping, and basic reporting.

## Best overall recommendation: **Cloudbeds**
Use **Cloudbeds** if you want an all-in-one system that is relatively easy to launch and manage with a small team.

**Why it fits a 25-key boutique hotel:**
- PMS + channel manager + booking engine in one platform
- Strong OTA connectivity: Booking.com, Expedia, Airbnb, etc.
- Good for independent hotels without a big IT team
- Built-in payment options and reporting
- Scales well if you add more rooms or properties

## Also consider

### **Mews**
Best if you want a more modern, tech-forward setup.

Good for:
- Contactless check-in/check-out
- Strong integrations and automation
- Upscale boutique hotels with a digital guest journey

Potential downside: may be more complex or costly than needed for a simple 25-room operation.

### **Little Hotelier**
Best if you want something simple and affordable.

Good for:
- Small hotels, inns, B&Bs
- Easy OTA/channel management
- Simple front desk operations

Potential downside: less sophisticated than Cloudbeds or Mews.

### **RoomRaccoon**
Best for boutique hotels that want a balanced PMS with revenue tools.

Good for:
- Independent boutique hotels
- Built-in booking engine and channel manager
- Upsell and revenue-management features

### **ThinkReservations**
Especially good if you are in the U.S. and operate more like an inn/boutique property.

Good for:
- Direct bookings
- Guest communication
- Smaller independent lodging businesses

## My practical recommendation
If you want a safe, proven choice: **Cloudbeds**.
If you want a more premium/automated guest experience: **Mews**.
If budget and simplicity are the priority: **Little Hotelier**.

Before signing, ask each vendor for:
1. Total monthly cost for 25 rooms
2. Channel manager fees
3. Payment processing fees
4. Booking engine commission, if any
5. Setup/training cost
6. Contract length and cancellation terms
7. Integrations with your POS, door locks, accounting, and payment provider

For most newly opened 25-key boutique hotels, I’d start demos with **Cloudbeds, Mews, and RoomRaccoon**, then choose based on cost, ease of use, and integrations.


Best hotel front desk software for fast guest check-in and billing

Here are some of the best hotel front desk software options for fast guest check-in and billing:

## Top Picks

### 1. **Cloudbeds**
**Best overall for small to mid-sized hotels**
- Fast check-in/check-out
- Integrated payments and invoicing
- Channel manager included
- Good for hotels, inns, B&Bs, and hostels
- Easy-to-use front desk dashboard

### 2. **Mews**
**Best for modern, contactless guest check-in**
- Online check-in and self-service kiosks
- Automated billing and payment processing
- Strong guest profile management
- Great for tech-forward hotels
- Good integrations with POS, door locks, and accounting tools

### 3. **Oracle OPERA Cloud**
**Best for large hotels and hotel groups**
- Powerful front desk and billing tools
- Advanced reporting and rate management
- Handles complex reservations and group bookings
- Strong enterprise-level reliability
- More expensive and complex than smaller systems

### 4. **Hotelogix**
**Best affordable PMS for independent hotels**
- Quick reservation handling
- Front desk billing and invoicing
- Housekeeping and room status updates
- Channel manager and booking engine options
- Good for budget and mid-range properties

### 5. **RoomRaccoon**
**Best for boutique hotels**
- Fast check-in and payment collection
- Automated invoicing
- Built-in booking engine and channel manager
- Easy front desk interface
- Good for smaller independent properties

### 6. **Little Hotelier**
**Best for B&Bs, guesthouses, and small hotels**
- Simple check-in/check-out workflow
- Easy billing and payment tracking
- Online booking and channel management
- Designed for non-technical users

## Best Choice by Hotel Type

- **Small hotel / B&B:** Little Hotelier or Cloudbeds
- **Boutique hotel:** RoomRaccoon or Mews
- **Mid-sized hotel:** Cloudbeds or Hotelogix
- **Large hotel / chain:** Oracle OPERA Cloud
- **Contactless check-in focus:** Mews

## My Recommendation

For most independent hotels that want **fast guest check-in and smooth billing**, **Cloudbeds** is usually the best all-around choice. If you want a more modern, automated, contactless experience, choose **Mews**.


What is the best hotel management system for a 60-room independent hotel?

For a **60-room independent hotel**, the best hotel management system is usually a **cloud-based PMS with built-in channel manager, booking engine, payments, housekeeping, and reporting**.

## Best overall choice: **Cloudbeds**
**Cloudbeds** is often the best fit for a 60-room independent property because it combines:

- Property management system
- Channel manager
- Direct booking engine
- Payment processing
- Housekeeping tools
- Rate and inventory management
- Reporting
- Many OTA and third-party integrations

It is strong for independent hotels that want an all-in-one system without needing a large IT team.

## Strong alternatives

### **Mews**
Best if you want a modern, automation-heavy system with strong guest experience features, online check-in, payments, and integrations. Good for tech-forward hotels.

### **RoomRaccoon**
Good for smaller to mid-sized independent hotels that want PMS, channel manager, booking engine, upselling, and revenue tools in one package.

### **Little Hotelier**
Good if the hotel is relatively simple operationally and wants an easy-to-use system. It may be better for smaller properties, but can still work for 60 rooms depending on complexity.

### **Hotelogix**
A solid option for independent hotels needing a cloud PMS with multi-channel distribution and front-desk operations at a competitive price.

## My recommendation
For a typical **60-room independent hotel**, I would shortlist:

1. **Cloudbeds** – best all-around option
2. **Mews** – best for automation and modern guest experience
3. **RoomRaccoon** – good value with useful built-in tools

If your hotel has a restaurant, spa, events, or complex accounting needs, make sure the PMS integrates well with your **POS, accounting software, payment processor, door locks, and revenue management system** before choosing.


What hotel management software offers the best mobile check-in and guest self-service?

There isn’t one universal “best,” but these are the strongest options for mobile check-in and guest self-service:

| Best for | Software | Why it stands out |
|---|---|---|
| **Best overall PMS with self-service** | **Mews** | Strong online check-in/out, self-service kiosks, payments, guest messaging, upsells, and good automation for modern hotels. |
| **Best add-on for mobile check-in** | **Canary Technologies** | Excellent digital check-in, ID verification, credit card authorization, upsells, guest messaging, and digital tipping. Works with many PMS platforms. |
| **Best guest journey/guest app** | **Duve** | Very strong pre-arrival experience, mobile check-in, upsells, guest communication, digital guides, and personalization. |
| **Best mobile-first PMS** | **Stayntouch** | Designed around mobile operations, contactless check-in, kiosk/self-service, and flexible front-desk workflows. |
| **Best for small/independent hotels** | **Cloudbeds** | Easy all-in-one PMS with online check-in, guest messaging, payments, and broad integrations. |
| **Best for larger/enterprise hotels** | **Oracle OPERA Cloud + Canary/INTELITY/Duve** | OPERA is widely used at scale, but many hotels pair it with a specialist guest self-service platform for the best mobile experience. |

**My recommendation:**
If you want a full hotel management system with excellent self-service, start with **Mews** or **Stayntouch**. If you already have a PMS and mainly want best-in-class mobile check-in, choose **Canary Technologies** or **Duve**.

When comparing, check for: mobile ID capture, secure payment authorization, digital registration cards, room-key/lock integration, upsells, guest messaging, multilingual support, and PMS/payment processor integrations.


Recommend a hotel property management software with integrated housekeeping and maintenance tracking.

I’d recommend **Mews** for a modern hotel property management system with integrated **housekeeping and maintenance tracking**.

**Why Mews is a strong choice:**
- Cloud-based PMS with mobile-friendly operations
- Housekeeping task assignment and room status updates
- Maintenance issue reporting and tracking
- Good automation for check-in, payments, and guest messaging
- Strong integrations with channel managers, POS, revenue tools, and door locks
- Well-suited for boutique hotels, independent hotels, hostels, and small-to-mid-size groups

Other good options to compare:

| Software | Best For | Notes |
|---|---|---|
| **Mews** | Modern independent hotels and groups | Strong operations tools and integrations |
| **Cloudbeds** | Small to mid-size hotels, inns, hostels | Easy to use; good all-in-one PMS/channel manager |
| **Hotelogix** | Budget to mid-market hotels | Includes housekeeping and maintenance modules |
| **Oracle OPERA Cloud** | Large hotels and hotel groups | Enterprise-grade, very robust, higher cost |
| **Stayntouch** | Boutique and lifestyle hotels | Mobile-first PMS with strong front desk workflows |
| **RMS Cloud** | Hotels, resorts, serviced apartments | Good for properties needing broader accommodation management |

If you want one practical recommendation: **choose Mews** if you want a polished, cloud-based system with built-in operational task management. If you need a more budget-friendly all-in-one PMS, compare it with **Cloudbeds** or **Hotelogix**.


Here are some of the best PMS options for small B&Bs and guesthouses:

## Best overall options

### 1. **Cloudbeds**
Best for: Small hotels, B&Bs, guesthouses wanting an all-in-one system
Pros:
- PMS, channel manager, booking engine, and payments in one platform
- Good OTA integrations with Booking.com, Airbnb, Expedia, etc.
- Strong reporting and automation
Cons:
- Can be more expensive than simpler tools

### 2. **Little Hotelier**
Best for: Small independent accommodations
Pros:
- Designed specifically for B&Bs, inns, and guesthouses
- Easy booking calendar
- Includes channel manager and direct booking engine
- Good support for non-technical users
Cons:
- Pricing can rise with add-ons

### 3. **Beds24**
Best for: Budget-conscious owners who want flexibility
Pros:
- Very powerful for the price
- Excellent channel manager
- Good automation and pricing rules
- Works well with Airbnb and Booking.com
Cons:
- Interface is less polished and has a learning curve

### 4. **Lodgify**
Best for: Guesthouses or B&Bs that also rely on vacation rental platforms
Pros:
- Strong direct booking website builder
- Good Airbnb, Vrbo, and Booking.com integrations
- Simple guest communication tools
Cons:
- More vacation-rental focused than traditional hotel-focused

### 5. **Hostaway**
Best for: Larger guesthouses or multi-property operators
Pros:
- Strong automation
- Great for managing multiple channels
- Good guest messaging and operations tools
Cons:
- May be overkill for very small B&Bs

## Best simple/low-cost choices

### 6. **Smoobu**
Best for: Very small guesthouses and B&Bs
Pros:
- Affordable
- Easy to use
- Good channel sync and direct booking tools
Cons:
- Less advanced reporting and operations features

### 7. **Sirvoy**
Best for: Small properties wanting simple hotel-style PMS
Pros:
- Clean interface
- Booking engine, channel manager, and front desk tools
- Good value for money
Cons:
- Fewer advanced features than Cloudbeds or Little Hotelier

## Quick recommendation

- **Best all-rounder:** Cloudbeds
- **Best for small B&Bs specifically:** Little Hotelier
- **Best value/flexibility:** Beds24
- **Best simple budget option:** Smoobu or Sirvoy
- **Best if you need a direct booking website:** Lodgify

For most small B&Bs and guesthouses, I’d shortlist **Little Hotelier, Beds24, and Cloudbeds**.


We operate a 30-room beach resort and need to replace our legacy desktop PMS. What cloud hotel software should we buy?

For a 30-room beach resort replacing a legacy desktop PMS, I’d shortlist these cloud PMS options:

## Best overall fit: **Cloudbeds**
**Why:** Strong all-in-one PMS for independent hotels and resorts, with built-in channel manager, booking engine, payments, housekeeping, reporting, and good OTA connectivity.

Good if you want:
- One system instead of many separate tools
- Booking engine for direct reservations
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Easy front-desk workflow
- Housekeeping/mobile access
- Resort packages, add-ons, and upsells
- Good support and onboarding

**My recommendation:** Start with Cloudbeds as your benchmark vendor.

---

## Also compare these

### **Little Hotelier**
Best for smaller independent properties that want simplicity.
Good if your operation is straightforward and you want an easy PMS + channel manager + booking engine.

### **Mews**
More modern and automation-focused.
Good if you want strong guest self-service, online check-in, payments automation, and a slick cloud platform.

### **RoomRaccoon**
Good all-in-one option for boutique hotels and small resorts.
Strong in direct booking tools, upsells, and revenue features.

### **Hotelogix**
Good for budget-conscious properties and resorts needing solid PMS functionality without premium pricing.

### **eZee Absolute**
Often cost-effective and popular with independent hotels.
Worth considering if you want PMS, channel manager, booking engine, POS, and housekeeping in one ecosystem.

---

## My buying recommendation

If you want the safest all-around choice for a 30-room beach resort: **Cloudbeds**.

If budget is your biggest concern: compare **Hotelogix** and **eZee Absolute**.

If ease of use matters most: compare **Little Hotelier**.

If you want a more modern, automation-heavy guest journey: compare **Mews**.

---

## Must-have features for your resort

Before signing, make sure the PMS includes or integrates with:

- Channel manager
- Direct booking engine
- Payment processing
- Mobile housekeeping
- Automated guest emails/SMS
- OTA integrations
- Rate plans and packages
- Add-ons such as airport transfers, tours, breakfast, spa, beach rentals
- POS integration if you have restaurant/bar
- Accounting export
- Owner/manager reporting
- Data migration from your old PMS
- 24/7 support or support that matches your time zone

---

## Suggested next step

Demo **Cloudbeds, Little Hotelier, and Mews** using your actual workflows:

1. New reservation
2. OTA booking modification
3. Group or family booking
4. Housekeeping update
5. Payment/refund
6. Direct booking with package/add-on
7. End-of-day reporting

Then choose the one your front desk can use fastest with the fewest workarounds.


What is the best hotel management software for a small family-owned motel?

For a small family-owned motel, **Little Hotelier** is often the best fit overall.

It’s designed for small independent properties and includes the essentials without being overly complicated:

- Reservation calendar / PMS
- Direct booking engine for your website
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Guest emails and basic automation
- Payment processing integrations
- Simple reporting
- Easy enough for non-technical staff

**Best overall:** **Little Hotelier**
**Best if you want a more powerful all-in-one system:** **Cloudbeds**
**Best budget/DIY option:** **Beds24**
**Best for vacation-rental style properties:** **Lodgify**

My recommendation: if your motel has roughly **5–50 rooms** and you want something easy for a family-run operation, start by demoing **Little Hotelier** and **Cloudbeds**, then compare pricing, support, and how well they connect to your booking channels.


Top hotel PMS systems for independent properties under 100 rooms

Here are some of the top hotel PMS options commonly suited for **independent properties under 100 rooms**:

| PMS | Best For | Key Strengths |
|---|---|---|
| **Cloudbeds** | Small to mid-size independent hotels, inns, boutique properties | All-in-one PMS, channel manager, booking engine, payments, strong OTA connectivity |
| **RoomRaccoon** | Boutique hotels, B&Bs, small independents | Easy to use, built-in revenue tools, channel manager, booking engine |
| **Mews** | Modern boutique hotels and tech-forward properties | Strong automation, guest self-service, payments, integrations |
| **Little Hotelier** | B&Bs, guesthouses, small hotels | Simple interface, good for smaller teams, channel manager included |
| **Hotelogix** | Budget to mid-market independent hotels | Cloud PMS, front desk operations, housekeeping, POS, channel integrations |
| **innRoad** | Independent hotels, inns, motels, boutique properties | PMS, booking engine, channel manager, revenue tools, good support reputation |
| **WebRezPro** | Independent hotels, lodges, resorts | Flexible PMS, strong reporting, many integrations, good for unique property types |
| **Sirvoy** | Small hotels, hostels, guesthouses | Affordable, simple PMS with booking engine and channel management |
| **Guesty for Hotels / Guesty Lite** | Hybrid hospitality or apartment-style hotels | Useful if managing rooms plus rentals or multi-unit inventory |
| **eZee Absolute by Yanolja Cloud** | Budget-conscious independent hotels | PMS, channel manager, booking engine, POS options, often cost-effective |

### Best overall picks for under 100 rooms

- **Best all-in-one:** Cloudbeds
- **Best for very small properties/B&Bs:** Little Hotelier or Sirvoy
- **Best modern tech stack:** Mews
- **Best boutique hotel option:** RoomRaccoon
- **Best flexible independent hotel PMS:** WebRezPro
- **Best budget-friendly option:** eZee Absolute

### What to prioritize when choosing

For an independent property under 100 rooms, look for:

1. **Integrated channel manager**
2. **Direct booking engine**
3. **Automated guest messaging**
4. **Payment processing**
5. **Housekeeping/mobile tools**
6. **Good OTA connections**
7. **Simple staff training**
8. **Transparent monthly pricing**
9. **Reliable support**
10. **Reporting and revenue management tools**

If you want a strong shortlist, I’d compare **Cloudbeds, RoomRaccoon, Mews, WebRezPro, and Little Hotelier** first.


What software do small boutique hotels use for front desk operations and online bookings?

Small boutique hotels typically use a **hotel property management system**, often called a **PMS**, combined with tools for **online booking, channel management, payments, and guest communication**.

Common software options include:

### All-in-one hotel systems
These handle front desk operations, reservations, housekeeping, payments, and online bookings.

- **Cloudbeds** — popular with boutique hotels, inns, and small properties; includes PMS, booking engine, channel manager, and payments.
- **Mews** — modern cloud PMS with self check-in, automation, payments, and integrations.
- **Little Hotelier** — designed specifically for small hotels, B&Bs, and boutique properties.
- **RoomRaccoon** — PMS, booking engine, channel manager, and revenue tools for independent hotels.
- **WebRezPro** — cloud PMS used by boutique hotels, lodges, and inns.
- **ThinkReservations** — popular with small hotels, inns, and bed-and-breakfasts.
- **Hotelogix** — cloud PMS with front desk, booking engine, and channel management.
- **eZee Absolute** — affordable PMS used by small and mid-sized hotels.

### Channel managers
These sync room availability and rates across OTAs like Booking.com, Expedia, Airbnb, and Agoda.

- **SiteMinder**
- **Cloudbeds Channel Manager**
- **RateGain**
- **STAAH**
- **D-EDGE**

### Booking engines
These let guests book directly on the hotel’s website.

- **SiteMinder Booking Engine**
- **Cloudbeds Booking Engine**
- **Little Hotelier Booking Engine**
- **Bookassist**
- **D-EDGE Booking Engine**

### Guest messaging and upsell tools
Used for pre-arrival messages, check-in instructions, reviews, and upsells.

- **Canary Technologies**
- **Duve**
- **HiJiffy**
- **Akia**
- **GuestJoy**

### What most boutique hotels need
A typical setup is:

**PMS + booking engine + channel manager + payment processing**

For many small boutique hotels, an all-in-one system like **Cloudbeds, Little Hotelier, RoomRaccoon, Mews, or ThinkReservations** is the easiest choice because it reduces the number of separate tools to manage.


Recommend an affordable hotel PMS software with OTA integration.

For an affordable hotel PMS with OTA integration, I’d recommend **Beds24**.

**Why Beds24 is a good choice:**
- Affordable for small hotels, guesthouses, hostels, and vacation rentals
- Built-in **channel manager**
- Integrates with major OTAs like **Booking.com, Expedia, Airbnb, Agoda**, and more
- Includes PMS features such as reservations, room management, rates, availability, and guest communication
- Flexible pricing based on property size and features used

**Best for:** Small to mid-sized independent hotels looking for a budget-friendly PMS + OTA channel manager.

Other good affordable options to compare:
1. **Sirvoy** – Simple, easy to use, good OTA integrations
2. **eZee Absolute** – More hotel-focused, includes PMS + channel manager
3. **Little Hotelier** – Good for small hotels/B&Bs, user-friendly
4. **Cloudbeds** – Strong all-in-one system, but usually more expensive

If budget is the main priority, start with **Beds24 or Sirvoy**. If you want a more polished all-in-one hotel system, consider **eZee Absolute or Little Hotelier**.


Best hotel property management system with built-in payment processing and guest invoicing

The **best hotel property management system with built-in payment processing and guest invoicing** depends on your hotel size, but these are the strongest options:

| PMS | Best for | Built-in payments | Guest invoicing | Notes |
|---|---|---:|---:|---|
| **Cloudbeds** | Independent hotels, boutique hotels, hostels | Yes — Cloudbeds Payments | Yes | Best all-around choice with PMS, booking engine, channel manager, invoicing, and payments in one platform. |
| **Mews** | Modern boutique hotels and growing hotel groups | Yes — Mews Payments | Yes | Very strong automation, online check-in, payments, and guest-facing tools. |
| **Little Hotelier** | Small hotels, B&Bs, inns | Yes — Little Hotelier Pay | Yes | Simple, affordable, and easy to use for smaller properties. |
| **RoomRaccoon** | Boutique hotels and small-to-mid properties | Yes — RoomRaccoon Payments | Yes | Good balance of PMS, booking engine, payments, invoicing, and upselling. |
| **Stayntouch** | Mid-size and upscale hotels | Yes, via integrated payments | Yes | Strong mobile PMS with good front-desk usability. |
| **Oracle OPERA Cloud** | Large hotels and hotel groups | Usually via integrated processors | Yes | Enterprise-grade, powerful, but more complex and expensive. |

### Best overall recommendation
For most independent hotels, I’d recommend **Cloudbeds** because it combines:

- PMS
- Built-in payment processing
- Guest invoicing
- Booking engine
- Channel manager
- OTA integrations
- Automated guest communications
- Reporting and accounting exports

### Best alternatives
- Choose **Mews** if you want the most modern, automation-focused platform.
- Choose **Little Hotelier** if you run a small property and want something simple.
- Choose **RoomRaccoon** if you want a boutique-hotel-focused PMS with strong invoicing and payments.

Before choosing, compare **payment processing fees, invoice tax/VAT support, deposit handling, refunds, chargebacks, and accounting integrations** like QuickBooks, Xero, or Sage.


What hotel management software is best for managing multiple property locations from one dashboard?

For managing **multiple hotel properties from one dashboard**, the best options are typically cloud-based property management systems with centralized reporting, rates, inventory, users, and channel management.

### Top hotel management software for multi-property management

#### 1. **Cloudbeds**
Best for: Independent hotels, boutique groups, hostels, and small-to-mid-sized hotel groups
Cloudbeds is one of the strongest choices for managing multiple properties from a centralized dashboard. It includes PMS, channel manager, booking engine, payments, revenue tools, and multi-property reporting.

#### 2. **Mews**
Best for: Modern hotel groups and tech-forward operators
Mews is excellent for multi-property operations, automation, guest self-service, and centralized management. It works well for growing hotel brands that want a modern cloud platform.

#### 3. **Oracle OPERA Cloud**
Best for: Large hotel groups, resorts, and enterprise hospitality brands
Oracle OPERA Cloud is a powerful enterprise-grade PMS used by many major hotel brands. It is highly scalable and strong for complex multi-property operations, but it can be more expensive and implementation-heavy.

#### 4. **Stayntouch**
Best for: Boutique hotels, resorts, and mid-sized hotel groups
Stayntouch offers a user-friendly cloud PMS with strong mobile tools and multi-property capabilities. It’s a good fit for groups that want flexibility without the complexity of enterprise systems.

#### 5. **RMS Cloud**
Best for: Hotels, serviced apartments, RV parks, and mixed accommodation groups
RMS Cloud is strong for operators managing different property types across multiple locations. It offers centralized reservations, reporting, and distribution management.

### Best overall recommendation

For most independent hotel groups or growing multi-location operators, **Cloudbeds** is often the best all-around choice because it combines PMS, channel management, booking engine, payments, and reporting in one centralized system.

If you are a larger enterprise hotel group, **Oracle OPERA Cloud** or **Mews** may be a better fit.


What is the best cloud-based PMS software for a 50-room hotel?

For a **50-room hotel**, the best cloud-based PMS is often **Cloudbeds** if you want an all-in-one system that is easy to manage and works well for independent small-to-mid-sized hotels.

### Best overall: **Cloudbeds**
**Good for:** Independent hotels, boutique hotels, inns, and small hotel groups
**Why it fits a 50-room property:**
- Cloud PMS, channel manager, booking engine, and payments in one platform
- Strong integrations with OTAs like Booking.com, Expedia, Airbnb, Google Hotel Ads
- Easy to use for front desk and management teams
- Good reporting and revenue tools
- Scales well if you add more rooms or properties

### Other good options to compare

**Mews**
Best if you want a more modern, automation-focused PMS with strong guest self-service, mobile check-in, and payment automation. Often better for tech-forward hotels, but can be more expensive.

**Little Hotelier**
Good for smaller, simpler properties. It is easy to use and includes a channel manager and booking engine, but may feel limited if you need deeper reporting or operational features.

**RoomRaccoon**
Good for boutique hotels that want PMS, channel management, booking engine, upsells, and revenue tools in one package.

**WebRezPro**
A solid option for independent hotels that need flexibility, good support, and integrations with existing systems.

### My recommendation
For a typical **50-room independent hotel**, start by evaluating:

1. **Cloudbeds** — best all-around choice
2. **Mews** — best for automation and modern guest experience
3. **RoomRaccoon** — good boutique hotel alternative

If your hotel relies heavily on OTAs and you want an easy all-in-one system, choose **Cloudbeds**. If you want a more automated, contactless, tech-forward operation, consider **Mews**.


Best property management system for boutique lodge with restaurant and spa

For a boutique lodge with a restaurant and spa, the “best” PMS is usually one that handles **rooms + restaurant POS + spa bookings + guest profiles + package billing** smoothly.

### Best overall picks

#### 1. **Mews**
Best for: modern boutique/lifestyle lodges
Why: strong cloud PMS, excellent integrations, good guest experience, automation, online check-in, payments.
Pair with: **Lightspeed, Toast, Square** for restaurant POS; **Book4Time, Mindbody, Fresha** or similar for spa.

#### 2. **Cloudbeds**
Best for: small-to-mid-size independent lodges wanting an all-in-one, easy system
Why: PMS + channel manager + booking engine + payments in one platform. Good value and easy to use.
Pair with: restaurant POS and spa scheduling integrations depending on region.

#### 3. **Maestro PMS**
Best for: boutique resorts/lodges that want more “resort-style” functionality
Why: strong for independent hotels with restaurants, spa, activities, packages, and folio management. More traditional but very capable.

#### 4. **ResortSuite**
Best for: spa-heavy luxury lodges
Why: excellent for properties where spa, wellness, activities, and guest itineraries are central to the business.

#### 5. **OPERA Cloud + Simphony**
Best for: larger or more complex full-service properties
Why: powerful hotel PMS and restaurant POS ecosystem, but usually more expensive and enterprise-oriented.

---

### My recommendation

For most boutique lodges, I’d shortlist:

1. **Mews** — best modern option if you want automation and strong integrations.
2. **Cloudbeds** — best value/ease of use for smaller independent properties.
3. **Maestro PMS** — best if restaurant/spa/packages are operationally complex and you want deeper resort features.

---

### Key things to check before choosing

Make sure the PMS can:

- Post restaurant and spa charges directly to the room folio
- Handle packages like “2 nights + dinner + massage”
- Integrate with your preferred POS and spa booking software
- Support deposits, gift vouchers, cancellations, and taxes/service charges
- Provide good reporting by rooms, F&B, spa, and total guest spend
- Sync with OTAs like Booking.com, Expedia, Airbnb if needed

If your lodge is under around 30 rooms, I’d lean **Cloudbeds or Mews**. If spa and restaurant revenue are a major part of the business, I’d seriously consider **Maestro PMS or ResortSuite**.


We're opening a 15-key boutique hotel in a historic town. What hotel management software should we buy?

For a 15-key boutique hotel, you likely want a **cloud-based PMS with built-in channel manager, booking engine, payments, housekeeping, and guest messaging** — not an enterprise system like Oracle OPERA.

### My top recommendation: **Cloudbeds**
Best all-around choice if you want one system to run most of the hotel.

**Why it fits:**
- Strong PMS for small independent hotels
- Built-in channel manager for Booking.com, Expedia, Airbnb, etc.
- Direct booking engine for your website
- Payments and automated guest communication
- Good reporting and rate management
- Scales if you add rooms or packages later

**Best for:** A boutique hotel that wants a polished, professional system and expects meaningful OTA/direct booking volume.

---

### Simpler/lower-cost option: **Little Hotelier**
Good if you want something easier and more budget-conscious.

**Why it fits:**
- Designed specifically for small hotels, inns, B&Bs
- PMS + channel manager + booking engine
- Easier to learn than some larger systems
- Usually cost-effective for 15 rooms

**Best for:** Owner-operated boutique hotels that want simplicity over advanced features.

---

### More modern/upmarket option: **Mews**
Worth considering if you want a more tech-forward guest experience.

**Why it fits:**
- Excellent online check-in and automation
- Strong payments and guest journey tools
- Modern interface
- Good for boutique/lifestyle hotels

**Best for:** Hotels focused on automation, upsells, contactless check-in, and a premium digital experience.

---

### If you’re in Europe: also consider **RoomRaccoon**
A strong small-hotel PMS, especially popular with independent European properties.

---

## My practical recommendation
If you want the safest choice: **Cloudbeds**.
If budget and simplicity matter most: **Little Hotelier**.
If you want a modern, higher-touch tech stack: **Mews**.

Before buying, demo 2–3 systems and confirm:
1. Channel connections to your key OTAs
2. Booking engine works well on your website
3. Payment processing fees
4. Housekeeping/mobile features
5. Accounting integration, e.g. QuickBooks/Xero
6. Support quality and onboarding cost
7. Contract length and cancellation terms

For a 15-key historic-town boutique hotel, I’d start demos with **Cloudbeds and Little Hotelier**, then compare against **Mews** if you want more automation and polish.


What hotel PMS software has the highest user satisfaction for small hoteliers?

For small hoteliers, **ThinkReservations** is often the PMS with the highest user satisfaction in review-based small-business hotel PMS rankings.

That said, rankings change by review site and date. Other highly rated PMS options for small properties include **Cloudbeds**, **Little Hotelier**, **innRoad**, **WebRezPro**, and **RoomRaccoon**.


Recommend an all-in-one hotel management software with booking engine, channel manager, and front desk.

I’d recommend **Cloudbeds** as a strong all-in-one hotel management software.

It includes:

- **PMS / front desk** for reservations, check-in/check-out, housekeeping, and guest profiles
- **Booking engine** for direct website bookings
- **Channel manager** to sync rates and availability across OTAs like Booking.com, Expedia, Airbnb, etc.
- **Payments and reporting** tools
- Good fit for **independent hotels, boutique hotels, B&Bs, hostels, and small hotel groups**

Other good options to compare:

1. **Mews** — modern, automation-focused, great for tech-forward hotels
2. **Little Hotelier** — best for small hotels, inns, and B&Bs
3. **SiteMinder + PMS integration** — excellent channel management, but not always a full PMS by itself
4. **Hotelogix** — solid all-in-one option for small to mid-sized hotels

**Best overall recommendation:** **Cloudbeds**
**Best for smaller properties:** **Little Hotelier**
**Best for modern/automated operations:** **Mews**


Best hotel management software for small luxury boutique stays

For **small luxury boutique stays**, the best hotel management software usually needs a strong **PMS + booking engine + channel manager + guest messaging/CRM + upsells** in one easy system.

## Best options to consider

### 1. **Mews** — Best overall for modern luxury boutique hotels
Best if you want a polished guest experience, automation, mobile check-in, payments, upsells, and strong integrations.

**Good for:** Design-led boutique hotels, upscale inns, small luxury properties
**Strengths:** Excellent automation, guest journey tools, integrations, modern interface
**Potential downside:** Can be more expensive than simpler systems

---

### 2. **Cloudbeds** — Best all-in-one system
A very popular choice for small hotels because it combines PMS, channel manager, booking engine, payments, reporting, and marketplace integrations.

**Good for:** Boutique hotels that want one platform to manage operations and distribution
**Strengths:** Easy to use, strong channel manager, good direct booking tools
**Potential downside:** Some advanced luxury CRM features may need integrations

---

### 3. **RoomRaccoon** — Best for boutique hotels focused on direct bookings
Strong PMS with booking engine, channel manager, payments, upsells, and automation.

**Good for:** Small boutique hotels, guesthouses, luxury B&Bs
**Strengths:** Good value, direct booking focus, automated upselling
**Potential downside:** Fewer enterprise-level integrations than Mews or Cloudbeds

---

### 4. **Stayntouch** — Best for upscale guest experience
Great for boutique hotels that want mobile check-in, tablet-based front desk operations, and a refined guest journey.

**Good for:** Luxury boutique hotels with a service-focused operation
**Strengths:** Modern PMS, mobile-friendly, strong guest-facing features
**Potential downside:** May be more than needed for very small properties

---

### 5. **Little Hotelier** — Best for very small boutique stays
Simple and affordable PMS designed for small hotels, inns, and B&Bs.

**Good for:** Small luxury guesthouses, villas, inns, and boutique B&Bs
**Strengths:** Easy setup, channel manager, booking engine, simple operations
**Potential downside:** Less sophisticated than Mews or Cloudbeds for luxury guest personalization

---

## My top recommendation

If you are a **small luxury boutique hotel**, I’d shortlist:

1. **Mews** — best for a premium, modern guest experience
2. **Cloudbeds** — best all-in-one value and distribution
3. **RoomRaccoon** — best balance of ease, automation, and direct bookings

If your property is under 10–15 rooms and you want something simple, consider **Little Hotelier**. If you are aiming for a more high-touch luxury experience, consider **Mews** or **Stayntouch**.


What hotel property management system is easiest to train new front desk staff on?

For most hotels, **Cloudbeds** is often considered one of the easiest property management systems to train new front desk staff on.

Why it’s easy to train on:
- Clean, modern interface
- Simple reservation calendar
- Easy check-in/check-out workflow
- Built-in channel manager and payments
- Good training resources and support
- Works well for small to mid-sized hotels, inns, and boutique properties

Other easy-to-train options:

- **Little Hotelier** — best for small hotels, B&Bs, and inns; very simple and beginner-friendly.
- **Mews** — modern and intuitive, good for tech-forward hotels, but may have more features than a small property needs.
- **RoomRaccoon** — user-friendly for boutique hotels and independent properties.
- **WebRezPro** — solid and reliable, though slightly more traditional in feel.

If your priority is **fast onboarding for new front desk staff**, I’d shortlist:

1. **Cloudbeds** — best overall ease of training
2. **Little Hotelier** — simplest for small properties
3. **Mews** — best modern interface for growing hotels

The easiest system will also depend on your property size, number of rooms, and whether you need integrations with booking channels, payment processing, or housekeeping tools.


Best cloud hotel management system for 80-room full-service hotel

For an **80-room full-service hotel**, the best cloud hotel management system is usually one of these:

## Best overall: **Mews**
**Best for:** Modern full-service hotels that want strong automation, guest self-service, integrations, and easy staff usability.

**Why it fits an 80-room hotel:**
- Cloud-native PMS
- Strong booking engine and channel manager integrations
- Good housekeeping, payments, guest messaging, kiosk/mobile check-in options
- Excellent integration marketplace for POS, CRM, revenue management, accounting, locks, and upsells
- More modern and user-friendly than many legacy systems

## Best enterprise/full-service option: **Oracle OPERA Cloud**
**Best for:** Hotels that need robust enterprise-grade functionality, complex rate management, groups, events, and brand-level reporting.

**Why choose it:**
- Very strong for full-service operations
- Excellent for hotels with meeting space, F&B, multiple outlets, or future expansion
- Widely recognized by experienced hotel staff
- Strong reporting and controls

**Downside:** Usually more expensive and more complex to implement than Mews or Cloudbeds.

## Best value/ease-of-use option: **Cloudbeds**
**Best for:** Independent hotels that want PMS, channel manager, booking engine, and payments in one simpler package.

**Why choose it:**
- Easy to use
- Strong channel management
- Good for independent properties
- Faster onboarding than enterprise systems

**Downside:** May be less ideal if your hotel has complex F&B, events, group blocks, or multi-department operations.

---

# My recommendation

For an **80-room full-service independent hotel**, I would shortlist:

1. **Mews** – best balance of modern features, automation, and integrations
2. **Oracle OPERA Cloud** – best if you need enterprise-grade full-service capabilities
3. **Cloudbeds** – best if you want simplicity and value

If your hotel has **restaurant, bar, events, meeting rooms, or banquet operations**, I’d lean toward **Mews or OPERA Cloud** rather than a lighter PMS.


What property management system should a 35-room hotel buy to automate room assignment and guest messaging?

For a 35-room hotel, I’d shortlist **Cloudbeds**, **Mews**, and **RoomRaccoon** — with **Cloudbeds** as the safest all-around choice for most independent hotels.

### Best overall recommendation: **Cloudbeds**
Cloudbeds is a strong fit for a 35-room property because it combines:

- **Automated room assignment**
- **Guest messaging / automated emails and SMS**
- **Booking engine**
- **Channel manager**
- **Housekeeping tools**
- **Payments**
- **Reporting**
- Good support for independent hotels

It is especially useful if you want one system to handle reservations, OTA connections, direct bookings, room allocation, and pre-arrival/post-stay communication.

### Good alternatives

**Mews**
Best if you want a more modern, automation-heavy system with strong self-service guest journeys, online check-in, payments, and messaging. It can be excellent, but may be more expensive or more complex than needed for some 35-room hotels.

**RoomRaccoon**
Good for small to mid-sized independent hotels that want PMS, channel manager, booking engine, upsells, payments, and messaging in one platform. Often a good balance of features and usability.

**Little Hotelier**
Good if you want something simpler and cost-effective, especially for a small hotel, though it may be less advanced than Cloudbeds or Mews for automation.

### My recommendation
If your main goals are **automated room assignment and guest messaging**, buy **Cloudbeds** unless you specifically want a more high-tech guest journey, in which case look at **Mews**.

Before purchasing, ask each vendor to demo:

1. Auto room allocation rules
2. Guest SMS/email automation
3. OTA/channel manager connections
4. Booking engine
5. Housekeeping workflow
6. Payment processing
7. Pricing for 35 rooms, including messaging fees and add-ons


What hotel software is best for automated night audits and daily revenue reports?

For automated night audits and daily revenue reports, the best hotel software depends on your property size and tech stack, but these are strong options:

### Best overall: **Mews**
Mews is excellent for automated night audits, daily revenue reports, real-time dashboards, and integrations with accounting, POS, and revenue management systems. It is especially good for modern, cloud-based hotels.

### Best for independent hotels: **Cloudbeds**
Cloudbeds offers automated daily reports, revenue summaries, occupancy reporting, and easy channel manager integration. It is user-friendly and popular with boutique hotels, inns, and small groups.

### Best for larger/full-service hotels: **Oracle OPERA Cloud**
OPERA Cloud is a strong choice for larger hotels and hotel groups needing detailed night audit controls, finance reporting, segmentation, and enterprise-level reporting.

### Best for mobile-first operations: **Stayntouch**
Stayntouch is good for hotels that want cloud PMS functionality with automated reports, mobile access, and simpler front-desk workflows.

### Best budget-friendly option: **RoomRaccoon**
RoomRaccoon is a good fit for smaller hotels looking for PMS, channel manager, booking engine, and automated reporting in one system.

**My recommendation:**
If you want the best balance of automation, reporting, and ease of use, choose **Mews** or **Cloudbeds**. For enterprise hotels, choose **OPERA Cloud**.


Best hotel PMS for independent motels switching from pen and paper

For an independent motel moving from pen-and-paper, the best PMS is usually one that is **easy to learn, cloud-based, includes booking/channel management, and has good onboarding support**.

### Best overall choice: **Cloudbeds**
Cloudbeds is a strong fit for independent motels because it combines:

- Front desk reservation calendar
- Online booking engine
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payment processing integrations
- Housekeeping management
- Guest messaging
- Reporting
- Good onboarding and support

It is not always the cheapest, but it is one of the most complete and user-friendly options for properties leaving manual processes.

### Best simple option: **Little Hotelier**
Good for smaller motels that want something straightforward.

Best if you need:

- Easy reservation management
- Direct booking website tools
- Channel manager
- Simple front desk workflow

It is especially good for owners who do not want a complicated system.

### Best for budget-conscious motels: **eZee Absolute**
eZee is often more affordable than some larger PMS platforms.

Good for:

- Basic PMS needs
- Channel management
- Online bookings
- Payment integrations
- Smaller independent properties

### Best for U.S. roadside motels: **innRoad**
innRoad is popular with independent hotels and motels in the U.S.

Strengths:

- Easy reservation grid
- Channel manager
- Credit card processing
- Good support
- Designed for independent lodging operators

### Best for motels wanting strong operations tools: **WebRezPro**
WebRezPro is reliable and flexible.

Good if you need:

- Strong reporting
- Housekeeping tools
- Accounting integrations
- Multi-property support
- Direct booking engine

## My recommendation

If you want the safest all-around choice, start with:

1. **Cloudbeds** – best overall
2. **Little Hotelier** – easiest for beginners
3. **innRoad** – strong motel-focused option
4. **eZee Absolute** – good budget option
5. **WebRezPro** – best if you want deeper features

Before choosing, ask each vendor for a demo and confirm:

- Total monthly cost
- Setup fees
- Contract length
- Credit card processing fees
- Channel manager included or extra
- Training included
- Support hours
- Ability to import existing reservations

For most independent motels switching from paper, I’d shortlist **Cloudbeds, Little Hotelier, and innRoad** first.


What is the best hotel management system for a micro-hotel with contactless check-in?

For a **micro-hotel with contactless check-in**, the best fit is usually:

## Best overall: **Mews**
**Why:** Mews is strong for modern, contactless hotel operations. It offers online check-in, automated guest messaging, payments, ID collection, upsells, kiosk support, and integrations with digital locks/key systems.

Best if you want:
- Mobile/contactless check-in
- Automated payments and pre-authorizations
- Digital key or smart-lock integration
- Minimal front-desk staffing
- A modern guest experience

## Best simpler/budget option: **Little Hotelier**
Good for very small properties that need an easy PMS, channel manager, booking engine, and basic guest automation without too much complexity.

## Best all-in-one alternative: **Cloudbeds**
A strong option if you want PMS, channel manager, booking engine, payments, and marketplace integrations in one platform. Good for small independent hotels.

### My recommendation
If contactless check-in is a core requirement, choose **Mews**.
If you mainly need affordability and simplicity, choose **Little Hotelier**.
If you want a broad all-in-one system with strong OTA management, choose **Cloudbeds**.

Before deciding, confirm integration with your door locks, payment processor, local ID/legal requirements, and messaging tools.


Recommend a hotel PMS system for an eco-resort with 40 cabins.

For a **40-cabin eco-resort**, I’d recommend **RMS Cloud** as the best-fit PMS.

### Best recommendation: **RMS Cloud**
**Why it fits well:**
- Strong for **cabins, lodges, glamping, campgrounds, and resort-style properties**
- Handles **unit-based inventory** well, not just standard hotel rooms
- Built-in **online booking engine**
- Channel manager integrations for OTAs like Booking.com, Expedia, Airbnb, etc.
- Good tools for **housekeeping, maintenance, guest profiles, payments, and reporting**
- Works well for properties with extras like tours, activities, equipment rental, or packages
- Cloud-based, so staff can manage operations from multiple devices

### Good alternatives
1. **Cloudbeds**
   Best if you want an easy all-in-one system with PMS, booking engine, channel manager, and payments. Very user-friendly for boutique resorts.

2. **Mews**
   Best if you want a more modern, guest-facing experience with strong automation, online check-in, payments, and upselling.

3. **Little Hotelier**
   Good budget-friendly choice if your operations are simple and you mostly need reservations, OTA connections, and a booking engine.

### My pick
Choose **RMS Cloud** if your eco-resort operates more like a cabin/glamping/resort property.
Choose **Cloudbeds** if you want the simplest all-in-one PMS with strong OTA connectivity.

For a 40-cabin eco-resort, I’d shortlist **RMS Cloud and Cloudbeds**, then request demos from both.


What hotel management software is best for scaling a growing collection of boutique hotels?

For a growing collection of boutique hotels, **Mews** is often the best fit if you want a modern, scalable, multi-property hotel management platform.

Why Mews works well for boutique hotel groups:

- **Cloud-based PMS** built for multiple properties
- Strong **automation** for check-in, payments, housekeeping, and guest messaging
- Good **open API and integrations** with revenue management, CRM, POS, accounting, and channel tools
- Supports **self-service guest journeys**, which helps reduce front-desk workload
- Modern interface that is easier to train teams on than legacy systems
- Scales well from a few properties to a larger portfolio

Other strong options to consider:

| Software | Best for |
|---|---|
| **Mews** | Tech-forward boutique groups scaling across multiple properties |
| **Cloudbeds** | Smaller boutique hotels wanting an all-in-one PMS, channel manager, and booking engine |
| **Stayntouch** | Boutique and lifestyle hotels wanting a flexible, mobile-first PMS |
| **Oracle OPERA Cloud** | Larger groups needing enterprise-grade controls and brand-level standardization |
| **RMS Cloud** | Independent hotels, serviced apartments, and mixed accommodation portfolios |

My short recommendation:
**Choose Mews** if your priority is scaling efficiently with automation and integrations.
**Choose Cloudbeds** if you want a simpler all-in-one system with less complexity.
**Choose OPERA Cloud** only if you expect enterprise-level operational complexity or brand expansion.


affordable cloud hotel property management software for small inns

Here are affordable cloud-based hotel/property management systems (PMS) that work well for small inns, B&Bs, guesthouses, and boutique properties:

| PMS | Best For | Key Features |
|---|---|---|
| **Little Hotelier** | Small inns and B&Bs | Front desk, booking engine, channel manager, payments, simple setup |
| **Cloudbeds** | Growing small hotels/inns | PMS, channel manager, booking engine, guest messaging, reporting |
| **innRoad** | Independent inns and boutique hotels | Reservations, billing, booking engine, channel connections, support |
| **ThinkReservations** | B&Bs and inns | Strong booking engine, payment processing, yield tools, guest management |
| **Sirvoy** | Budget-conscious small properties | PMS, booking engine, channel manager, easy interface, lower-cost plans |
| **eZee Absolute** | Small hotels wanting good value | Cloud PMS, housekeeping, POS options, channel manager integrations |
| **WebRezPro** | Inns and boutique lodging | Flexible PMS, online bookings, accounting/reporting tools |
| **Lodgify** | Inns with vacation-rental-style units | Website builder, direct bookings, channel manager, automation |

### Most affordable options to compare first
- **Sirvoy** – often one of the simpler, lower-cost choices.
- **Little Hotelier** – popular for small inns and B&Bs.
- **eZee Absolute** – good value if you need more hotel-style features.
- **ThinkReservations** – excellent for inns/B&Bs, especially if direct bookings matter.

### Features to look for
For a small inn, prioritize:

- Online reservation calendar
- Direct booking engine for your website
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Automated guest emails/texts
- Payment processing
- Housekeeping/task management
- Simple reports for occupancy and revenue
- Mobile access

### My recommendation
If you want the easiest affordable starting point, compare **Sirvoy**, **Little Hotelier**, and **ThinkReservations**.
If you expect to grow or need more integrations, consider **Cloudbeds** or **WebRezPro**.


What hotel PMS do boutique hoteliers recommend for single-property operators?

For single-property boutique hotels, hoteliers most often recommend PMS options that are cloud-based, easy to run without a large operations team, and include channel management, booking engine, payments, and reporting.

### Commonly recommended PMS options

| PMS | Best for |
|---|---|
| **Cloudbeds** | Strong all-around choice for independent boutique hotels; good PMS + channel manager + booking engine bundle |
| **Mews** | Design-forward boutique hotels wanting modern automation, guest messaging, mobile check-in, and strong integrations |
| **Little Hotelier** | Small hotels, inns, B&Bs, and guesthouses that need simplicity and affordability |
| **RoomRaccoon** | Boutique hotels wanting an easy all-in-one system with upsells, payments, and channel management |
| **ThinkReservations** | Popular with U.S. inns, B&Bs, and boutique properties; strong direct booking and revenue tools |
| **WebRezPro** | Flexible option for independent hotels with more operational complexity or custom needs |
| **eZee Absolute / Yanolja Cloud** | Budget-conscious independent hotels wanting a broad feature set |
| **Sirvoy** | Smaller properties that want a simple, lower-cost PMS without too much complexity |

### My shortlist for a single boutique property

- **Best overall:** **Cloudbeds**
- **Best modern/automation-focused:** **Mews**
- **Best for small inns/B&Bs:** **Little Hotelier** or **ThinkReservations**
- **Best value/simple setup:** **Sirvoy** or **RoomRaccoon**
- **Best if you need customization:** **WebRezPro**

### What to look for

For a single-property operator, prioritize:

1. Easy onboarding and support
2. Built-in channel manager
3. Direct booking engine
4. Integrated payments
5. Housekeeping and mobile-friendly workflows
6. Good reporting without enterprise complexity
7. Transparent pricing and contract terms

In general, boutique hoteliers tend to avoid overly complex enterprise PMS platforms like **Oracle OPERA** unless they have large-property needs, brand requirements, or complex group/business travel operations.


Best hotel management software for small hotel with direct booking website integration

For a small hotel, the best hotel management software is usually an all-in-one PMS with a booking engine, channel manager, payment processing, and direct website booking integration.

### Best options for small hotels

#### 1. **Cloudbeds**
Best overall for small hotels and boutique properties.
Includes:
- Property management system
- Direct booking engine for your website
- Channel manager for Booking.com, Expedia, Airbnb, etc.
- Payments and reporting
- Guest messaging tools

Good choice if you want one system that handles most operations.

#### 2. **Little Hotelier**
Best for small independent hotels, B&Bs, and guesthouses.
Includes:
- Easy-to-use PMS
- Website booking engine
- Channel manager
- Front desk calendar
- Payment integrations

Very beginner-friendly and designed specifically for smaller properties.

#### 3. **SiteMinder**
Best if online distribution is your priority.
Includes:
- Strong channel manager
- Direct booking engine
- Website integration
- Rate management tools

Good if you rely heavily on OTAs but want to increase direct bookings.

#### 4. **RMS Cloud**
Best for hotels that want more advanced features.
Includes:
- PMS
- Booking engine
- Channel management
- Housekeeping and maintenance tools
- Guest portal

Better for growing hotels or properties with more complex operations.

#### 5. **eZee Absolute by Yanolja**
Best budget-friendly option.
Includes:
- Cloud PMS
- Website booking engine
- Channel manager
- Payment gateway integrations
- Restaurant/POS add-ons if needed

Good value for small and mid-sized hotels.

---

### My recommendation

If you want the best balance of features, ease of use, and direct booking website integration, choose:

**Cloudbeds** for the best all-in-one solution.
**Little Hotelier** if you want something simpler and built specifically for small hotels.
**eZee Absolute** if budget is the main concern.

### Features to look for
Make sure the software includes:

- Direct booking engine for your website
- Channel manager
- Mobile-friendly booking page
- Secure online payments
- Automated confirmation emails
- Rate and availability sync
- Guest messaging
- Reports and occupancy tracking
- Integration with your website platform, such as WordPress, Wix, or Squarespace

For most small hotels, **Cloudbeds or Little Hotelier** are the safest choices.


What hotel property management system is best for handling group bookings and event blocks?

For hotels that regularly manage **group bookings, room blocks, and event-related inventory**, the best overall PMS is usually:

## Best overall: **Oracle OPERA Cloud PMS**
**Why:** OPERA is widely used by full-service hotels, resorts, and chains because it has strong tools for:

- Group room blocks and allotments
- Cut-off dates and attrition tracking
- Rooming lists
- Group rates and billing
- Multi-property group management
- Event and sales/catering integrations
- Corporate and negotiated accounts

It is especially strong if you also use systems like **Oracle Sales & Event Management**, **Amadeus Delphi**, or other catering/event platforms.

## Strong alternatives

### **Infor HMS**
Good for larger hotels, resorts, and branded properties with complex group and event needs.

### **Maestro PMS**
A strong choice for independent hotels, resorts, and boutique properties that handle weddings, retreats, and group stays.

### **Cloudbeds**
Better for small to mid-sized independent hotels that need simpler group booking tools, though it is not as advanced as OPERA for complex event blocks.

### **Mews**
Modern cloud PMS with good group functionality, best for tech-forward hotels, but may need integrations for advanced event management.

## Recommendation
If your hotel has frequent weddings, conferences, corporate groups, or large event blocks, choose **Oracle OPERA Cloud** or **Infor HMS**.
If you are an independent property and want something easier to manage, look at **Maestro PMS** or **Cloudbeds**.


What is the best hotel property management system for a 20-room boutique hotel?

For a 20-room boutique hotel, the overall best options are **Little Hotelier** and **Cloudbeds**.

Here is how to choose between them based on your priorities:

1. **Best Overall for Small Properties: Little Hotelier**
   * **Why:** Specifically designed for properties with under 30 rooms.
   * **Key Features:** All-in-one system (PMS, channel manager, booking engine, mobile app), easy to use, affordable, and requires minimal setup.

2. **Best for Upselling & Guest Experience: Cloudbeds**
   * **Why:** Ideal for boutique hotels that want modern guest automation and revenue growth.
   * **Key Features:** User-friendly interface, robust channel manager, built-in payment processing, and strong add-ons for guest messaging and digital check-in.

3. **Best Tech-Forward Solution: Mews**
   * **Why:** Best if you want a highly automated, mobile-first guest experience (digital key, self check-in kiosks).
   * **Note:** It has a higher price point, but offers top-tier modern technology.

**Recommendation:** Go with **Little Hotelier** for ease of use and value, or **Cloudbeds** if you want more advanced automation and marketing tools for a premium boutique feel.


Best hotel management software for independent hotels

The best hotel management software (PMS) for independent hotels depends on your property size and budget, but **Cloudbeds** is widely considered the top overall choice.

Here are the best options based on specific needs:

1. **Cloudbeds (Best Overall)**
   * **Why:** It is an all-in-one system (PMS, channel manager, and direct booking engine) built specifically for independent properties. It is user-friendly, has 24/7 support, and seamlessly syncs with OTAs like Booking.com and Airbnb.

2. **Little Hotelier (Best for Small Properties & B&Bs)**
   * **Why:** Designed specifically for properties with 1 to 20 rooms. It is affordable, extremely easy to set up, and includes a mobile app to manage operations on the go.

3. **Mews (Best for Tech-Forward & Boutique Hotels)**
   * **Why:** A highly modern, cloud-native platform featuring mobile check-in, contactless payments, and a massive marketplace of integration apps. Ideal if you want to offer a high-tech guest experience.

4. **WebRezPro (Best Value for Mid-Sized Independent Hotels)**
   * **Why:** A flexible, feature-rich cloud PMS that offers strong operational, housekeeping, and accounting tools at a competitive price point.

**Recommendation:** If you want an easy, all-in-one solution, start with a demo of **Cloudbeds**. If you have fewer than 20 rooms, look at **Little Hotelier**.


We run a 15-room bed and breakfast and management is a mess in Excel. What hotel PMS should we buy?

For a 15-room B&B moving off Excel, you need a cloud-based system that is simple, affordable, and includes an all-in-one **PMS, Channel Manager** (to sync Airbnb, Booking.com, etc.), and **Direct Booking Engine**.

Here are the top three recommendations:

1. **Little Hotelier** *(Best Overall for Small B&Bs)*
   * **Why:** Purpose-built specifically for properties with 1–20 rooms.
   * **Key Features:** Very easy mobile app, built-in channel manager, direct booking engine, and simple payment processing. Setup is fast and user-friendly.

2. **ThinkReservation** *(Best for B&Bs Wanting Automation)*
   * **Why:** Designed specifically for inns and B&Bs with exceptional customer support.
   * **Key Features:** Excellent automated guest emails (pre-arrival, post-stay), flexible rate rules, and fast calendar management.

3. **Sirvoy** *(Best Budget-Friendly Option)*
   * **Why:** Extremely affordable and simple to learn, making it the easiest transition from Excel.
   * **Key Features:** Low monthly cost, basic channel manager, clean interface, no long-term contracts.

### Next Step:
Start a **14-day free trial with Little Hotelier and ThinkReservation**. Upload 2–3 dummy reservations to see which interface feels most intuitive to your team before committing.


Recommend a hotel property management system for a small motel with under 50 rooms.

**Little Hotelier** is the best property management system (PMS) for a small motel with under 50 rooms. It is specifically designed for small, independent properties and offers an all-in-one platform that is affordable and easy to use.

### Why Little Hotelier:
* **All-in-One Solution:** Combines front desk management, a direct booking engine, and a built-in channel manager (automatically syncing rates and availability with Booking.com, Expedia, Airbnb, etc.).
* **User-Friendly:** Minimal learning curve, making it easy for small front-desk teams or owner-operators to manage.
* **Mobile App:** Allows you to manage reservations, check-ins, and housekeeping from your phone or tablet.

---

### Strong Alternatives:
* **Sirvoy:** Best if you are on a tight budget and need a simple, straightforward system with basic OTA channel management.
* **Cloudbeds:** Best if you want a powerful system with advanced reporting and integrations, though it carries a slightly higher price tag.
* **WebRezPro:** A highly reliable, fully cloud-based PMS that offers deep feature customization for small-to-medium properties.


affordable hotel PMS software for small boutique properties

Here are the top affordable Property Management Systems (PMS) specifically suited for small boutique hotels, B&Bs, and independent inns:

### 1. **Little Hotelier** (Best for properties with 1–20 rooms)
* **Why it fits:** Built specifically for small properties. It combines a PMS, channel manager, and direct booking engine into one simple system.
* **Pricing:** Starts at around **$29–$39/month** (flat rate or commission-based options available).

### 2. **Sirvoy** (Best ultra-budget option)
* **Why it fits:** Extremely affordable, clean user interface, easy setup, and includes built-in channel management to connect with OTAs like Booking.com and Airbnb.
* **Pricing:** Starts at **$10–$18/month** for up to 9 rooms.

### 3. **RoomRaccoon** (Best for boutique guest experiences)
* **Why it fits:** Tailored specifically for independent boutique hotels. Includes PMS, channel manager, booking engine, and automated upselling tools (e.g., room upgrades, add-on packages).
* **Pricing:** Starts around **$180/month** (slightly higher tier, but replaces multiple third-party tools).

### 4. **Cloudbeds** (Best all-in-one for growing boutique properties)
* **Why it fits:** Highly scalable with a rich feature set, excellent interface, integrated payments, and a massive integration marketplace.
* **Pricing:** Tiered pricing based on room count (typically starting around **$100–$150/month** for small properties).

### 5. **WebRezPro** (Best feature-rich budget option)
* **Why it fits:** Full-featured cloud PMS with strong reporting, housekeeping management, and guest messaging capabilities.
* **Pricing:** Starts around **$5–$7 per room/month** (with a low minimum monthly spend, usually ~$100).

---

### **Recommendation Summary:**
* **Tightest budget:** Go with **Sirvoy**.
* **1 to 10 rooms (Easiest to use):** Go with **Little Hotelier**.
* **Focus on upsell/design:** Go with **RoomRaccoon**.


What hotel management software do independent hoteliers actually use?

Independent hoteliers primarily use cloud-based, all-in-one Property Management Systems (PMS) that combine a booking engine, channel manager, and front-desk software.

The most widely used options include:

### **1. Top Overall Picks (Boutique & Medium Independent Hotels)**
* **Cloudbeds:** The most popular overall system for independent hotels. It includes an integrated channel manager, booking engine, and revenue management tools in one interface.
* **Mews:** Popular with tech-forward boutique hotels. It focuses heavily on automation, mobile check-in, and a marketplace of third-party app integrations.
* **RoomRaccoon:** Very common among small-to-midsize independent properties, offering strong automated yield management and guest communication.

### **2. Best for Small Properties (Under 30 Rooms / B&Bs)**
* **Little Hotelier:** Built specifically for small inns, B&Bs, and guesthouses that need a simple system to manage bookings and online travel agencies (OTAs).
* **Sirvoy:** An affordable, easy-to-use option popular with budget-conscious small operators.

### **3. Best for Upscale & Full-Service Independents**
* **StayNTouch:** A mobile-first PMS popular with larger independent or lifestyle boutique hotels that want tablet-based check-ins and contactless guest options.
* **Clock PMS+:** Known for its flexibility, strong guest self-service portals, and advanced operational features.

### **Why independent hoteliers choose these over enterprise software (like Oracle Opera):**
* **All-in-one functionality:** Eliminates the need to buy separate channel managers or booking engines.
* **No dedicated IT needed:** Fully cloud-based with simple setups.
* **Flexible pricing:** Subscription-based models rather than heavy upfront enterprise licenses.


Best hotel PMS with built-in channel manager and direct booking engine

**Cloudbeds** is widely considered the best overall hotel PMS with a fully native channel manager and zero-commission direct booking engine.

Here are the top choices depending on your property size and needs:

### 1. **Cloudbeds** *(Best Overall)*
* **Ideal for:** Independent hotels, boutique properties, hostels, and vacation rentals.
* **Key Features:** Fully unified system (PMS, channel manager, and booking engine built from the ground up on one database), syncs with 300+ OTAs in real-time, highly intuitive interface, and 24/7 support.

### 2. **Mews** *(Best for Modern & Upscale Boutique Hotels)*
* **Ideal for:** Mid-to-large boutique hotels, tech-forward properties, and hotel groups.
* **Key Features:** Top-tier guest-facing booking engine, native channel management, heavy automation (mobile check-in, automated payments), and a modern, sleek interface.

### 3. **Little Hotelier** *(Best for Small Properties & B&Bs)*
* **Ideal for:** Properties with 1 to 20 rooms.
* **Key Features:** Powered by SiteMinder's world-class channel management technology, simple all-in-one dashboard, easy setup, and cost-effective fixed pricing.

### 4. **Sirvoy** *(Best Budget Option)*
* **Ideal for:** Small-to-medium independent hotels on a tight budget.
* **Key Features:** Extremely affordable, easy to use, includes built-in channel manager and customizable booking engine with no commission fees.

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**Summary Recommendation:**
Go with **Cloudbeds** for the best balance of features, ease of use, and reliability. Choose **Mews** if you want an upscale, highly automated tech stack.


What is the top cloud-based hotel management system for a 100-room hotel?

For a 100-room independent hotel, **Cloudbeds** is widely considered the top cloud-based hotel management system (PMS). It provides an intuitive, all-in-one platform that combines property management, a channel manager, a booking engine, and payment processing without high complexity or cost.

**Top Alternative:**
* **Mews:** Best if your priority is advanced automation, mobile check-in/checkout, modern API integrations, and a contactless guest experience.


Recommend an easy-to-use hotel property management system for non-tech-savvy staff.

The best and most user-friendly hotel property management system (PMS) for non-tech-savvy staff is **Cloudbeds**.

### Why Cloudbeds?
* **Intuitive Interface:** Features a clear, drag-and-drop visual calendar (like a giant whiteboard) for easy booking management, check-ins, and check-outs.
* **Minimal Training:** Designed to be learned in hours, not weeks.
* **All-in-One:** Integrates the PMS, channel manager, and booking engine into a single screen so staff don't have to switch between different apps.
* **24/7 Support:** Excellent customer support to help non-technical staff whenever they get stuck.

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### Key Alternatives Based on Property Size:

* **For Small Properties & B&Bs (under 20 rooms):** **Little Hotelier**
  * *Why:* Extremely simple, step-by-step layout specifically built for small, non-technical teams.
* **For Ultra-Simple, Budget-Friendly Setup:** **Sirvoy**
  * *Why:* Very clean, text-based, clutter-free interface with virtually no learning curve.


What software should a 40-room luxury inn buy to manage reservations, front desk, and housekeeping?

For a 40-room luxury inn, you need a modern, cloud-based **Property Management System (PMS)** that combines reservation management, an integrated booking engine/channel manager, and real-time housekeeping tracking.

Here are the top four software options tailored to luxury inns and boutique properties:

1. **Mews** *(Best Overall for Modern Luxury)*
   * **Why it fits:** Extremely sleek interface, mobile-first guest experience (online check-in, digital keys), strong automated guest messaging, and real-time mobile housekeeping updates. Excellent integration ecosystem.

2. **Stayntouch** *(Best for High-Touch Front Desk Operations)*
   * **Why it fits:** Built for tablet-based front desk operations, allowing staff to check guests in anywhere (e.g., seated in the lobby or at a welcome bar). Features an intuitive, color-coded housekeeping management module.

3. **Cloudbeds** *(Best All-in-One Solution)*
   * **Why it fits:** Fully integrated PMS, channel manager, booking engine, and housekeeping module in one platform. Very user-friendly, highly reliable, and easy to train staff on quickly.

4. **ThinkReservations** *(Best Tailor-Made for North American Luxury Inns)*
   * **Why it fits:** Designed specifically for luxury B&Bs, inns, and small boutique hotels. Offers powerful yield management, personalized guest messaging, and straightforward front desk/housekeeping scheduling.

### **Recommendation:**
* Choose **Mews** or **Stayntouch** if you want a ultra-modern, high-tech guest experience.
* Choose **ThinkReservations** or **Cloudbeds** if you want an easy-to-use, all-in-one platform built specifically for small-to-midsize luxury inn operations.


Best cloud PMS for boutique hotel chain with 3 locations

For a 3-location boutique hotel chain, the best cloud PMS options prioritize seamless multi-property management, modern guest experience features, and robust integration ecosystems:

### 1. **Mews** *(Best Overall)*
* **Why it fits:** Highly modern, automation-focused, and designed specifically for boutique and lifestyle brands.
* **Key Features:** Centralized dashboard for multi-property management, shared guest profiles across locations, extensive marketplace for integrations, and strong mobile/contactless check-in capabilities.

### 2. **Cloudbeds** *(Best All-in-One Value)*
* **Why it fits:** User-friendly, highly reliable, and includes a built-in channel manager and booking engine out of the box.
* **Key Features:** Easy multi-property switching, centralized rate and inventory distribution, intuitive interface requiring minimal staff training, and affordable pricing for growing chains.

### 3. **Stayntouch** *(Best for Mobile & Guest Experience)*
* **Why it fits:** A mobile-first PMS that excels at flexible check-in options (tablets, self-service kiosks, guest smartphones).
* **Key Features:** Seamless multi-property management, strong upsell tools, quick staff onboarding, and open APIs for easy third-party integrations.

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### **Recommendation Summary:**
* Choose **Mews** if you want top-tier automation, advanced integrations, and a premium tech stack.
* Choose **Cloudbeds** if you want an all-in-one system that is easy to manage and cost-effective.
* Choose **Stayntouch** if your focus is on mobile staff operations and modern, self-service guest check-ins.


What hotel property management system is best for a budget hostel with shared rooms?

**Cloudbeds** is widely considered the best Property Management System (PMS) for budget hostels with shared rooms.

### Why Cloudbeds is the top choice:
* **Bed-Level Management:** Easily assigns, swaps, and manages individual beds within dorm rooms rather than just whole rooms.
* **Built-in Channel Manager:** Direct, reliable synchronization with hostel-critical OTAs like Hostelworld, Booking.com, and Airbnb to prevent double bookings.
* **All-in-One System:** Includes PMS, channel manager, and booking engine in one platform.
* **User-Friendly:** Easy for seasonal or high-turnover staff to learn quickly.

### Budget-Friendly Alternatives:
* **Sirvoy:** Ideal if you need an extremely low-cost, straightforward system with bed-level booking.
* **Frontdesk Master:** Built specifically for hostels, offering highly flexible bed management and night-audit features at a lower price point.